We're changing things up today on Out of the Hourglass! We're sharing an excerpt from our Keynote presentation at the Grand Summit Conference last month in Savannah. The conference theme was "Build Your Inner Citadel." A citadel is a fortress or castle - built for war, bulletproof. Now consider your organization the same way - how can you make it bulletproof, ready to face and win battles against the problem we face when owning a business? Brian Nolan and Colin Nolan shared seven fortifications at the conference. Today, you'll hear about four of those fortifications. If you're interested in the others, reach out. In the meantime, consider how you can build your own inner Citadel as you listen.