Operations As a Leading Indicator In Business: Caitlin Zulfic Maehr, Director of Operations at Areo Dental Group
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On this episode of Filling You In, we’re happy to introduce you to a key member of the Areo Dental family, Caitlin Zulfic Maehr, and delve into the critically important work she does as our Vice President of Operations. As you’ll learn in this informative and fun conversation, Caitlin sees her role as connecting various parts of the business to maintain alignment with the mission. “As an operator, you're a bridge to all these other departments. A lot of my day-to-day is really making sure that we're accountable, that we're driving results and executing on your vision,” she tells hosts Dr. Anushka Gaglani and Dr. Abhishek Nagaraj. Over the course of her career, which includes time at both small and large practices, Caitlin has come to see operations as a leading indicator of whether a business is meeting its goals. “I look at operations as the action and finance as the outcome of the action. If you're focused too heavily on finance, you're already behind.”
Caitlin also shares her views on:
- Current challenges in recruiting top talent
- Why resilience is so important in a growing company
- Why businesses need to hold to their standards and help employees rise to that level
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10 episodes