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Automation isn't just a buzzword—it's the key to solving today's most pressing IT challenges. Jeff from NinjaOne reveals how modern organizations are transforming their approach to device management in an era of distributed workforces and growing complexity.
The conversation dives deep into how IT teams are consolidating their toolsets after years of implementing haphazard solutions during the pandemic. Rather than juggling numerous point solutions that don't communicate effectively, forward-thinking organizations are bringing everything under one platform—Windows, Mac, Linux, mobile devices, and network infrastructure—creating opportunities for meaningful automation that eliminates the most tedious aspects of IT work.
What's particularly eye-opening is Jeff's revelation that approximately 22% of common IT tickets can be fully automated with zero human involvement. One organization replaced their team of 30 people manually patching computers with a single automated solution—imagine that ROI! The discussion explores how automation isn't about replacing IT professionals but elevating their work by eliminating mind-numbing tasks like device provisioning that can consume half a day.
The future looks promising as AI enters the picture. NinjaOne's Patch Intelligence AI already helps identify problematic Windows updates before deployment, with more AI-assisted features on the horizon. For MSPs and internal IT teams alike, these technologies aren't just nice-to-have—they're essential for scaling operations without proportionally increasing headcount. Listen now to discover how you can defeat "IT misery" and transform your approach to managing technology.

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