Think the grapevine is just workplace gossip? Think again! In this episode, we dive into how informal communication networks—what systems science refers to as the “shadow system”—can be your most powerful tool for influence and change. Learn how to tap into these organic conversations, engage key players, and use the ripple effect to spread ideas, foster teamwork, and drive real results. Plus, I’ll share a personal story of how leveraging the grapevine turned a major staffing challenge into one of my proudest leadership wins. Don’t miss this game-changing perspective on workplace communication!

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