E52 - Organisational Change Empathy - Podcast with Patti Sanchez

The Inner Game of Change

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1+ y ago 37:28

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Welcome to episode 52 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change.
My guest today is Patti Sanchez; the Chief Strategy Officer for Duarte, bringing over thirty years of communication expertise to the table.
Patti has played a pivotal role in driving transformative communication initiatives for prominent brands such as Cisco, Ericsson, Hewlett-Packard, Nike, Symantec, VMware, and many others.
The author of 'Presenting Virtually: Communicate and Connect with Online Audiences' and co-author of 'Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols', Patti has been instrumental in teaching hundreds of leaders how to enhance their empathy and communication skills.
In this episode, Patti and I explore the ever important topic of Organisational Change Empathy and the role it plays in driving positive experience and employee engagement.
I am grateful to have Patti chatting with me today.
Topics include :

What's change empathy?
Story telling as means to show empathy.
A story plot as a change journey .
Trust thrives in the times of empathy.
Change empathy to unearth resilience.
Curiosity vs empathy.
Change empathy from change practitioners
Empathy as a de-risking strategy.
Org, Change empathy vs employee change empathy.
Successful change is the nature of successful business.
Three key takeaways from this podcast,

And much more...
About Patti (In her words)
I'm the Chief Strategy Officer for Duarte, with over thirty years of experience as a communicator. I've led transformative communications initiatives for brands including Cisco, Ericsson, Hewlett-Packard, LexisNexis, Nike, Symantec, VMware, and Compassion International, and taught hundreds of leaders to become more empathetic and effective communicators. I am the author of Presenting Virtually: Communicate and Connect with Online Audiences (October 2021) and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols with Nancy Duarte (February 2016).

Books

Author - 'Presenting Virtually: Communicate and Connect with Online Audiences'
Co-author - 'Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols',

Contact
Patti’s Profile
linkedin.com/in/patti-sanchez-2bab41
Website
duarte.com (Company)
Email
[email protected]

Send us a text

Ali Juma
@The Inner Game of Change podcast

Chapters

1. Empathy's Role in Organizational Change (00:00:00)

2. Organizational Change and Empathy in Communication (00:02:31)

3. The Importance of Organizational Change Empathy (00:17:34)

4. Impact of Change on Organizational Resilience (00:29:55)

83 episodes

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