60 | High Fives and High Growth: How Levi Torres Transformed a Small Plumbing Business into an Industry Leader

Show Information

Episode Number: 60

Date: November 11, 2024

Duration: 31:37

Host Contact Information

Host: Justin Deese

Website: JustinDeese.com

Contact: [email protected]

Guest Contact Information

Guest: Levi Torres

Company: High 5 Plumbing

Guest Contact: [email protected]

Guest Website: www.High5Plumbing.com

Summary

In this episode of the Freedom Blueprint podcast, Justin Deese interviews Levi Torres, co-founder of High Five Plumbing. They discuss Levi's journey from a plumbing apprenticeship to starting his own company, the unique branding strategies that set High Five Plumbing apart, and the explosive growth the company has experienced by expanding into HVAC and electrical services. Levi emphasizes the importance of having a clear vision and mission, creating a culture of raving fans, and the necessity of implementing changes quickly to adapt to the market.

Takeaways

Levi started plumbing at 16 with an apprenticeship from his dad.

High Five Plumbing was founded in 2012 with a unique brand identity.

The transition to service plumbing was driven by cash flow issues.

Building a brand around the concept of a 'high five' created a unique customer experience.

The company experienced explosive growth after implementing a clear vision and mission.

High Five Plumbing expanded into HVAC and electrical services in response to customer demand.

Creating raving fans is essential for business growth in the service industry.

The importance of having a culture that embraces change and innovation.

Levi encourages business owners to seek help and implement new ideas quickly.

A strong brand identity can help differentiate a business in a competitive market.

Chapters

00:00 Introduction to High Five Plumbing

03:02 The Journey of Levi Torres

05:56 Transitioning to Service Plumbing

09:02 Building a Unique Brand Identity

12:11 Explosive Growth and New Divisions

15:01 Creating Raving Fans

18:08 The Importance of Vision and Mission

20:50 Expanding into Electrical Services

24:04 Implementing Change and Seeking Help

Keywords

plumbing, business growth, brand identity, HVAC, electrical services, customer service, entrepreneurship, High Five Plumbing, Levi Torres, vision and mission