Go offline with the Player FM app!
Ep. 204 Digital Marketing 101: What is the Customer Journey?
Manage episode 373914778 series 2922372
Did you skip mapping your customer journey??? Uh oh. Knowing where your customers are on their customer journey when they find your business will allow you to create the right message at the right time; and that means a better customer experience and more sales. 🚩 Don't skip mapping your customer journey!
Once you create a customer journey map you can create content in line with each of your customer touch-points, guiding them through from awareness to buyer to raving fan and brand advocate.
Email marketing and retargeting ads are great ways to increase touch-points and begin to build relationships with those that are in research mode and have discovered your business.
In this episode, Torie Mathis will show you how to create a customer journey map. If you want to know how to grow your business successfully, these small business strategies will help you succeed.
Remember you don't need crazy tech skills, buckets of cash, or a dedicated staff to market your business. In fact, you don't even need a lot of time. What you need is to be smart, and setting up a customer journey is smart for your business.
Get smart marketing resources to grow your business at toriemathis.com
101 episodes
Manage episode 373914778 series 2922372
Did you skip mapping your customer journey??? Uh oh. Knowing where your customers are on their customer journey when they find your business will allow you to create the right message at the right time; and that means a better customer experience and more sales. 🚩 Don't skip mapping your customer journey!
Once you create a customer journey map you can create content in line with each of your customer touch-points, guiding them through from awareness to buyer to raving fan and brand advocate.
Email marketing and retargeting ads are great ways to increase touch-points and begin to build relationships with those that are in research mode and have discovered your business.
In this episode, Torie Mathis will show you how to create a customer journey map. If you want to know how to grow your business successfully, these small business strategies will help you succeed.
Remember you don't need crazy tech skills, buckets of cash, or a dedicated staff to market your business. In fact, you don't even need a lot of time. What you need is to be smart, and setting up a customer journey is smart for your business.
Get smart marketing resources to grow your business at toriemathis.com
101 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.