Since the late 90s, maintenance team leaders have struggled to make their teams more efficient and “World Class.” Root Cause Analysis is essential to understand when and why these inefficiencies began. Leaders need to change their mindset about where to find future maintenance associates, focusing on the MT (Maintenance Team) Factors:

MT Factor #1: The Generational Shift

• Shift in mindset about future careers.
• Decline in blue-collar workers with hands-on skills.
• Generational shift from outdoor activities to indoor, tech-focused activities.

• Overall focus on careers in IT, law, medicine, and engineering.
• Discontinuation of high school shop classes has created a skills gap.
• Geographic location affects the availability of maintenance-oriented individuals.
• Family unit changes and educational system failures have impacted skill development.

Gary Woods, Fluke Customer Success Manager

Gary has dedicated 34 years to working with CMMS systems and building World Class Maintenance Teams. After serving in the military in the 80s, he transitioned from manufacturing roles to helping companies worldwide create efficient CMMS systems and processes. Throughout his career, Gary has held various positions, including Maintenance Supervisor, Maintenance Manager, Plant Superintendent, manufacturing consultant, implementation manager, and customer success manager. He resides in Holly Springs, North Carolina, with his wife and two Labradors, Nikki and Jack, on their 87-acre farm.

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