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The Only Leadership Skills You'll Need - For NDIS Providers (with John Gibbons) - Ep 2
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In this episode of NDIS Provider Growth Journey, host Michael Clark sits down with John Gibbons, CEO of The Personnel Group, to talk about leadership, workplace culture, and how to build a team that actually cares.
John shares his journey from frontline support to CEO, offering insights on keeping staff engaged, reducing absenteeism, and creating a workplace where people feel valued. They discuss the importance of personal connection, the power of recognition, and why leadership isn’t just about policies—it’s about people.
Michael and John also tackle real-world challenges like dealing with unmotivated staff, handling difficult conversations, and maintaining a work-life balance while still being present for a growing team. This episode is packed with practical advice for NDIS business owners, managers, and leaders who want to create a workplace where both staff and participants thrive.
Guest: John Gibbons – CEO, The Personnel Group (personnelgroup.com.au)
Host: Michael Clark – Athletic Koala (athletickoala.com)
Listen now and start building a stronger team today!
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