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Engage & Reactivate: Your Complete Patient Retention System with Steven Coen
Manage episode 465377672 series 1259956
Join Chad Madden and Stephen as they discuss the success of the private practice network IPA in New York, involving 50 tax IDs and over 100 locations, with a payer already agreeing to negotiate contracts. They then delve into the importance of engagement and reactivation strategies for private practices, sharing real-life success stories and detailed methodologies. Learn about Chad's seven-step exam process, patient retention strategies, and the impact of patient engagement on clinical outcomes as revealed by Stephen. They also explore advanced reactivation techniques, including personalized and mass outreach methods, and the crucial role of data in optimizing patient engagement and reactivation. This session is packed with actionable insights to help private practice owners stand out in a competitive field.
Learn how we can increase reactivations for your practice here:
www.getbreakthrough.com/engage
00:00 Introduction and Exciting News
00:40 Icebreaker and Participant Introductions
03:16 Engaging and Reactivating Patients
09:15 Graduation Rate Audit: A Key Metric
15:37 Seven Step Exam Process
21:31 Engagement Strategies and Data Insights
21:48 Patient-Centered Care and Setting Expectations
22:18 Retrospective Analysis and Patient Outcomes
22:51 The Importance of Patient Engagement
24:22 Patient Stories and Their Impact
29:02 Reactivation Strategies for Patient Engagement
32:04 Effective Communication and Data Utilization
36:48 Breakthrough Pro: A Comprehensive Solution
41:21 Q&A and Final Thoughts
270 episodes
Manage episode 465377672 series 1259956
Join Chad Madden and Stephen as they discuss the success of the private practice network IPA in New York, involving 50 tax IDs and over 100 locations, with a payer already agreeing to negotiate contracts. They then delve into the importance of engagement and reactivation strategies for private practices, sharing real-life success stories and detailed methodologies. Learn about Chad's seven-step exam process, patient retention strategies, and the impact of patient engagement on clinical outcomes as revealed by Stephen. They also explore advanced reactivation techniques, including personalized and mass outreach methods, and the crucial role of data in optimizing patient engagement and reactivation. This session is packed with actionable insights to help private practice owners stand out in a competitive field.
Learn how we can increase reactivations for your practice here:
www.getbreakthrough.com/engage
00:00 Introduction and Exciting News
00:40 Icebreaker and Participant Introductions
03:16 Engaging and Reactivating Patients
09:15 Graduation Rate Audit: A Key Metric
15:37 Seven Step Exam Process
21:31 Engagement Strategies and Data Insights
21:48 Patient-Centered Care and Setting Expectations
22:18 Retrospective Analysis and Patient Outcomes
22:51 The Importance of Patient Engagement
24:22 Patient Stories and Their Impact
29:02 Reactivation Strategies for Patient Engagement
32:04 Effective Communication and Data Utilization
36:48 Breakthrough Pro: A Comprehensive Solution
41:21 Q&A and Final Thoughts
270 episodes
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