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593: Navigating IT's Past and Future with Tim Nyberg of The MacGuys+
Manage episode 450996826 series 1106994
A Journey Through Mac Support with Tim Nyberg
In this episode of Command Control Power, hosts welcome Tim Nyberg of The Mac Guys + as he shares his extensive journey in Mac support, starting back in the early 90s. Tim recounts his early fascination with technology, from overclocking a Commodore 64 to managing the first round of Macintosh computers at his college newspaper. He provides insights into the evolution of Mac operating systems and the challenges of adapting to new technologies over decades. Tim also discusses the benefits and intricacies of running a remote support business, the importance of client engagement, and efficient business operations. The conversation explores tools like Addigy, RepairShopper, and Watchman Monitoring, touching on security practices and the need for comprehensive and affordable security audits for clients. The episode offers valuable lessons on adapting to technological changes, maintaining client relationships, and optimizing remote IT support.
Introduction and Welcome
Tim's Early Tech Adventures
College Days and Early Mac Experiences
Evolution of Design Software
SCSI Troubles and Early Mac Troubleshooting
Transition to OS X
Staying Current in Tech
Remote Work and Tools
Client Engagement Strategies
Streamlining Remote Work
The Pros and Cons of Repair Shopper
Exploring Alternatives to Repair Shopper
The Value of Community in Tech Tools
Balancing Business and Lifestyle
Security Audits and Tools
Reflections on the Tech Industry
Closing Thoughts and Future Plans
101 episodes
Manage episode 450996826 series 1106994
A Journey Through Mac Support with Tim Nyberg
In this episode of Command Control Power, hosts welcome Tim Nyberg of The Mac Guys + as he shares his extensive journey in Mac support, starting back in the early 90s. Tim recounts his early fascination with technology, from overclocking a Commodore 64 to managing the first round of Macintosh computers at his college newspaper. He provides insights into the evolution of Mac operating systems and the challenges of adapting to new technologies over decades. Tim also discusses the benefits and intricacies of running a remote support business, the importance of client engagement, and efficient business operations. The conversation explores tools like Addigy, RepairShopper, and Watchman Monitoring, touching on security practices and the need for comprehensive and affordable security audits for clients. The episode offers valuable lessons on adapting to technological changes, maintaining client relationships, and optimizing remote IT support.
Introduction and Welcome
Tim's Early Tech Adventures
College Days and Early Mac Experiences
Evolution of Design Software
SCSI Troubles and Early Mac Troubleshooting
Transition to OS X
Staying Current in Tech
Remote Work and Tools
Client Engagement Strategies
Streamlining Remote Work
The Pros and Cons of Repair Shopper
Exploring Alternatives to Repair Shopper
The Value of Community in Tech Tools
Balancing Business and Lifestyle
Security Audits and Tools
Reflections on the Tech Industry
Closing Thoughts and Future Plans
101 episodes
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