The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Open Admission is a podcast about museums and the people who work in them. Come explore with us!
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Move It or Lose It is a podcast about all things that Move the Mind, Body, Spirit and Soul. Your Host, Kathy Chester is an MS Warrior, Certified Personal and MS Fitness Trainer, Prenatal and Group Fitness Trainer. Having MS and Rheumatoid Arthritis and Epilepsy, Kathy brings insight and an inside view to how important MOVEMENT is to the Autoimmune community. We have fun guests and cover things that maybe others don't want to talk about regarding Multiple Sclerosis and other Autoimmune Diseases.
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Bringing reputable and easily digested fitness information to the masses. With over 30 years of experience in Fitness, Josh Sargeant & Connor Burton plan to shake things up in the fitness industry. Their blue collar background brings integrity, hard work, and honesty to the fitness space. Together they're on a mission to combat modern day health struggles and help everyone achieve their fitness goals in an enjoyable fashion. So sit back, relax, and enjoy the show!
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MAKE YOUR MARKeting focuses on insights, strategies, and current digital marketing systems which allow you to avoid confusion, choose the right path, and grow your business. Small business owners are inundated by offers of chop-shop marketing tools and tips; trying to understand which route to pursue can be overwhelming. Pia Larson, entrepreneur and founder of Fingerprint Marketing Agency advises listeners on the mechanics of navigating digital marketing that grows leads and drives business. ...
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Episode 12 - Authentic MSP Marketing in a Skeptical Market
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39:30In this episode of The MSP Sales Podcast, Brian Gillette sits down with marketing strategist Katie Vreeland to unpack what most MSPs are getting wrong when it comes to marketing - and how to do it better. Together, they explore how personal branding, authenticity, and ethical messaging can cut through the noise in an industry where skepticism runs …
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Move It or Lose It | Episode 127 | Brian Wallace: MS Michigan Man and MS Disrupted Collaboration
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13:23Move It or Lose It | Episode 127 | Brian Wallace: MS Michigan Man and MS Disrupted Collaboration Don't forget to like, comment, and subscribe for more episodes of the Move It or Lose It Podcast! 🎧 Want to learn more about The Pulse Device? 💻 Website: https://www.pulsedevice.com/ 📸 Instagram: / pulsedevice 🎵 TikTok: / pulsedevice 🌟 Stay Connected & …
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Move It or Lose It | Episode 126 | Adam Powell: Together Again! 2025 MS Events
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21:29Move It or Lose It | Episode 126 | Adam Powell: Together Again! 2025 MS Events Don't forget to like, comment, and subscribe for more episodes of the Move It or Lose It Podcast! 🎧 Want to learn more about The Pulse Device? 💻 Website: https://www.pulsedevice.com/ 📸 Instagram: / pulsedevice 🎵 TikTok: / pulsedevice 🌟 Stay Connected & Join the Community…
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Episode 11 - SaaS vs. MSP Sales: What Works and What Doesn’t
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41:19Why might SaaS sales reps struggle in MSP sales? On the surface, selling software and selling managed services may seem similar - but the reality is, they require very different approaches. In this episode of The MSP Sales Podcast, we sit down with Tanner Cookson (@ Alternative Payments) to break down the fundamental differences between SaaS sales …
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Episode 10 - Fixing MSP Sales: A Forensic Approach
42:46
42:46
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42:46More reps, more tools, more activity - does that result in more sales? Not always. Your pipeline might even be full, but the deals just aren’t closing. In this episode, Brian Gillette sits down with Jeffrey Newton, former MSP sales leader turned co-founder at Cyft, to break down a forensic approach to diagnose and fix sales inefficiencies. They dis…
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Are you tired of drifting along in a sea of sameness? In this episode of The MSP Sales Podcast, Brian Gillette sits down with Alex Farling to talk about one of the biggest challenges in the managed services industry - standing out in a crowded market. This episode breaks down how MSPs may unknowingly commoditize themselves, and struggle to communic…
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Episode 125 - Tiffany Kairos: Navigating Life with Epilepsy
22:49
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22:49Tiffany Kairos' life was filled with plans and excitement, but everything changed when she experienced her first seizure while driving. Her unexpected diagnosis with epilepsy led to a whirlwind of emotions and adjustments, forcing her to reevaluate her life and how she navigated her new reality. Tiffany has now been living with epilepsy for 16 year…
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Episode 8 - Why Marketing Should Start with Strategy
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40:45In this episode of 'The MSP Sales Podcast,' host Brian Gillette sits down with Tim Fitzpatrick of Rialto Marketing to uncover the critical overlap between sales and marketing for MSPs. They look at why many MSPs struggle with lead generation and the importance of setting a clear strategy before diving into marketing initiatives. Tim shares his insi…
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An update about MS Disrupted and the Move It or Lose It Podcast from Kathy ChesterBy Kathy Chester
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Episode 7 - Keys to MSP Sales Team Success
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45:28
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45:28In this episode of The MSP Sales Podcast, Brian Gillette chats with Casey Seaborne about how MSPs can transform their MSP sales teams success and scalability. Casey shares actionable insights on why sales processes often fail, the role of emotional intelligence (EQ) in sales success, and the steps MSP owners need to take to support their sales team…
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Holiday Favorite! Episode 117 - MS, Men and Mental Health: Robbie Gillett's Poetic Perspective
32:24
32:24
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32:24This episode is a return visit for Robbie Gillett, a talented poet who lives with MS. We talked about Robbie's initial struggles with his diagnosis and how it led him to writing poetry as a form of therapy and self-expression. With the support of his wife, who encouraged him to share his work, Robbie has used his poetry to raise awareness and provi…
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Holiday Favorite! Episode 116 - Fabulous in Flats: Kelli Gastis' Journey with MS
31:13
31:13
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31:13Recently I had a fantastic conversation with Kelli Gastis, an author and fellow MS warrior. Kelli shared her journey of being diagnosed with MS at 25 and how she navigated through various treatments, including natural remedies. We talked about Kelli's busy life before her MS diagnosis, working in the fashion industry and teaching dance and aerobics…
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Holiday Favorite! Episode 121 - Ethan Pollak and Pulse: Improving Mind-Muscle Connection and Recovery
46:01
46:01
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46:01Did you know that vibration therapy can help with cognitive function and motor skills? Recently I had the pleasure of speaking to Ethan Pollak who has developed a revolutionary device that is making waves in the rehab space for MS and stroke patients, amongst many others. As experienced weightlifters, Ethan and his co-founder, Cole, realized that m…
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Episode 6 - Do It Right, Do It Well, Do It Over: Scale An MSP Sales Team
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45:07
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45:07Want to scale your MSP? Join Brian Gillette and John Davenjay of Bowman Williams as they discuss the secrets of how to hire right and staff your MSP both successfully and effectively. With lessons drawn from John’s inspiring journey - this episode is packed with practical advice to help you take your business to the next level. John shares how grit…
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Holiday Favorite! Episode 109 - Cadense: A Revolutionary Solution for Foot Drop and Mobility Issues
40:44
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40:44Foot drop - a difficulty in lifting the front part of the foot - is one of the most common issues I see with the people I work with. It can be caused by muscle weakness caused by muscular dystrophy, spinal muscular atrophy or motor neurone disease, or damage to the brain or spinal cord caused by a stroke, cerebral palsy, Parkinson's disease, or mul…
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Holiday Favorite! Episode 114 - Love, Support, and MS: A Conversation with Cathy and Gary Chester
38:32
38:32
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38:32I'm delighted to present my recent chat with my almost-namesake Cathy Chester and her husband Gary. Cathy and Gary began dating in 1985, the year before Cathy's diagnosis, which means that at the time of recording they have been together for nearly 40 years - incredible! Cathy and Gary share valuable insights into the importance of communication an…
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Episode 124 - Rhythm and Recovery: How Music Can Enhance Mobility in Neurological Rehabilitation
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32:00Did you know that music can improve our cognitive abilities and even aid rehabilitation for people with neurological conditions? Recently I had the pleasure of meeting Kirsten Smayda who holds a PhD in Auditory Cognitive Psychology, and we dove into the fascinating intersection of music, psychology, and health. Kirsten works at MedRhythms, and they…
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Episode 5 - Transactional to Transformational Opportunities
1:06:51
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1:06:51Opportunities don’t always come gift-wrapped - and MSPs who learn to spot them win out. In this episode of The MSP Sales Podcast, Brian Gillette sits down with Kevin Clune of MSP Growth Hacks ( https://www.MSPGrowthHacks.com ) to explore how to transform transactional thinking into meaningful, long-term partnerships. From creating value in unexpect…
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Episode 123 - Turning the Tables: Kathy Chester's Journey in MS, Movement, and Mindset
30:48
30:48
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30:48In a change from our regularly scheduled programming, today I had the pleasure of being interviewed by my wonderful colleague, Mollie Witt. We discussed our journey together, as she has been a personal training client of mine for nearly a year. She shared how our training sessions have transformed her life following her MS diagnosis. We talked abou…
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Episode 122 Part Two - From Athlete to Advocate: Brian Wallace's Journey with MS
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25:25In the second part of my conversation with former Michigan football player Brian Wallace, Brian shared his journey of coming to terms with his diagnosis and the emotional turmoil that accompanied it. He opened up about the initial fear and embarrassment he felt, especially as someone who had always been athletic. He expressed the difficulty of disc…
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In this episode of the Feel-Good MSP Podcast, Brian Gillette challenges you to think deeply about your career aspirations. Do you want to be good, great, or the best in your field? Brian breaks down the pros, cons, and hard truths of each level and what it takes to reach the top. Using real-world sales examples, we explore how good salespeople achi…
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Episode 122 Part One - From Athlete to Advocate: Brian Wallace's Journey with MS
17:37
17:37
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17:37Brian Wallace is a former Michigan football player, who shared his incredible journey with multiple sclerosis. His story is not just about sports; it's about resilience, determination, and the power of movement, especially for those of us living with MS. In the first of a two-part interview, Brian talked about growing up in a loving household, play…
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Episode 121 - Ethan Pollak and Pulse: Improving Mind-Muscle Connection and Recovery
43:03
43:03
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43:03Did you know that vibration therapy can help with cognitive function and motor skills? Recently I had the pleasure of speaking to Ethan Pollak who has developed a revolutionary device that is making waves in the rehab space for MS and stroke patients, amongst many others. As experienced weightlifters, Ethan and his co-founder, Cole, realized that m…
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Episode 120 - Lydia Guerrero: Making Infusions Comfortable for All
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26:52Lydia Guerrero founded Infusion Wear with a mission to create affordable adaptive wear, specifically designed for individuals undergoing medical treatments. Lydia was diagnosed with multiple sclerosis in 2011, and her DMT infusion process was made more uncomfortable by having to struggle with clothing that was either too tight or cumbersome. After …
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Episode 3 - Helpful vs. Hurtful: Crafting MSP Marketing Content
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47:31
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47:31In this episode of the MSP Sales Podcast, Brian Gillette is joined by Taher Hamid of MSP Camp to discuss how Managed Service Providers can leverage specific types of marketing content to attract leads, build trust, and close more deals. We'll explore the role of content in MSP growth, from building brand authority to creating engaging sales narrati…
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Episode 119 Part Two - Dr. Summer: A Journey Through MS and NMO
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29:42
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29:42In part two of my conversation with Dr. Summer, we dive deep into her journey of becoming a physician after facing significant life challenges, including a divorce and becoming a single parent to her two boys. As we covered in the first part of this conversation, Dr. Summer was misdiagnosed with MS before receiving the correct diagnosis of neuromye…
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Episode 119 Part One - Dr. Summer: A Journey Through MS and NMO
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21:51
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21:51I recently enjoyed speaking with the incredible Dr. Summer about her remarkable story. I’ve been following her journey on TikTok, and I was eager to dive into her experiences with neuromyelitis optica (NMO), a condition that was initially misdiagnosed as multiple sclerosis (MS). Summer's resilience and determination to overcome her challenges are t…
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Episode 118 - Lisa Norris - Lupus Warrior and Former Paramedic and Clincal Trial Researcher
38:22
38:22
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38:22In Episode 118 of the Move It or Lose It Podcast I sit down with my lovely friend, Lisa Norris, who is thriving while living with another autoimmune disease—Lupus. We dive into the challenges and triumphs of accepting our diagnoses and moving forward to live a badass life despite the obstacles. Lisa shares her abundance of gratitude and reveals how…
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Episode 2 - When MSP Sales Training Falls Short (w/Guest Robert Gillette)
38:21
38:21
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38:21In our second episode of The MSP Sales Podcast, your host Brian Gillette, and special guest Robert Gillette (MSP Dojo) explore the reasons why sales training often fails for Managed Service Providers. Together they discuss the various factors that affect the effectiveness of sales training, and how your MSP can step up to face the change and discom…
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Episode 117 - MS, Men and Mental Health: Robbie Gillett's Poetic Perspective
29:26
29:26
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29:26This episode is a return visit for Robbie Gillett, a talented poet who lives with MS. We talked about Robbie's initial struggles with his diagnosis and how it led him to writing poetry as a form of therapy and self-expression. With the support of his wife, who encouraged him to share his work, Robbie has used his poetry to raise awareness and provi…
…
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Episode 116 - Fabulous in Flats: Kelli Gastis' Journey with MS
28:15
28:15
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28:15Recently I had a fantastic conversation with Kelli Gastis, an author and fellow MS warrior. Kelli shared her journey of being diagnosed with MS at 25 and how she navigated through various treatments, including natural remedies. We talked about Kelli's busy life before her MS diagnosis, working in the fashion industry and teaching dance and aerobics…
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Episode 1 - Shifting the MSP Sales Mindset
19:28
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19:28In our first episode of The MSP Sales Podcast, your host Brian Gillette dives into the discomfort many business owners feel about selling managed IT services. We explore why selling managed services can feel unnatural and why it seems like prospects are becoming more difficult to reach and trust harder to establish. How does the "Adversarial Sales …
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Episode 115 - Enhancing Mobility: The Science Behind Exoband with Dr. Semplicini
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15:16
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15:16I always love speaking to people who are working to improve the lives of people living with chronic health conditions. So I recently had the pleasure of interviewing Claudio Semplicini, an Italian doctor who co-created Exoband, a device aimed at assisting individuals with walking difficulties due to various neurological conditions. Exoband is a lig…
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Episode 114 - Love, Support, and MS: A Conversation with Cathy and Gary Chester
34:20
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34:20I'm delighted to present my recent chat with my almost-namesake Cathy Chester and her husband Gary. Cathy and Gary began dating in 1985, the year before Cathy's diagnosis, which means that at the time of recording they have been together for nearly 40 years - incredible! Cathy and Gary share valuable insights into the importance of communication an…
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Episode 113 - Antonio Perez on Coming Out and Living with MS
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29:06
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29:06In this special episode for Pride Month, I had the pleasure of chatting with Antonio Perez. Antonio shared his experiences as a member of the LGBTQ+ community living with multiple sclerosis. We delved into topics ranging from his MS symptoms to his journey of self-discovery and coming out. Antonio's openness and authenticity shone through as he sha…
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Episode 112 - Family Matters: Navigating MS Together
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16:20Today I'm delighted to present a very special guest - my daughter Kaitlyn, plus my new granddaughter, Liliana. Together we delve into the topic of living with multiple sclerosis as a family, reflecting on the challenges and experiences we faced in the 90s and early 2000s. Kaitlyn shared her memories of my MS diagnosis during her childhood, highligh…
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Episode 111 - The Power of Habits in Transforming Autoimmune Health with Amy Behimer
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31:32Habits play a crucial role in shaping our health and well-being, as I learned when I spent time with the incredible Amy Behimer. As well as having MS, Amy is a podcaster, a National Board Certified Health and Wellness Coach, and a Doctor of Pharmacy. Amy emphasizes the importance of habits in improving our overall health and how changing habits can…
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Episode 110 - Innovative Solutions for Chronic Conditions: Exploring BeWell's Adaptive Clothing Line
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29:18
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29:18In this episode, I had the pleasure of chatting with Amanda Phillips, the director and creator of BeWell, a company dedicated to improving the lives of individuals with autoimmune diseases through thoughtfully designed apparel and products. As you'll hear, Amanda's story began with her struggle to manage Crohn's disease during long car rides, leadi…
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Episode 109 - Cadense: A Revolutionary Solution for Foot Drop and Mobility Issues
37:04
37:04
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37:04Foot drop - a difficulty in lifting the front part of the foot - is one of the most common issues I see with the people I work with. It can be caused by muscle weakness caused by muscular dystrophy, spinal muscular atrophy or motor neurone disease, or damage to the brain or spinal cord caused by a stroke, cerebral palsy, Parkinson's disease, or mul…
…
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Pop-up Episode 108 - Adam Powell is Back to Discuss his 2024 Bike Run and MS Walk Plans
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22:55
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22:55Warning Explicit Language Adam Powell - MSd with the Wrong MF'r - is back on the to podcast round up support for his upcoming MS Walk. His 2024 Bike Run is Sunday May 5th with proceeds going towards Walk MS Milford which is on May 19th. Last year at the MS Walk Milford he raised over 10K for the MS Society and this year he is looking to surpass tha…
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Episode 107 - Empowering Through Advocacy: Catching Up with Jamie of LoveWarriorHugs
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34:30In this episode, I had a wonderful conversation with my close friend Jamie, whose handle on Instagram and TikTok is LoveWarriorHugs. Jamie was diagnosed with epilepsy at 18 and later with MS at 24, and we discussed life before diagnosis, the impact of her conditions on her daily life, and the importance of advocacy and support systems. Jamie emphas…
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Episode 106 - Navigating MS Together: A Conversation with Can Do MS's Julia Kender
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26:54
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26:54As well as featuring stories of individuals who are living with MS on the podcast, I also like to shine a light on organizations that are working to offer support to our community. One of my favorites is Can Do MS, a national nonprofit organization that provides education, resources, and support for people with MS and their support partners. In thi…
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Episode 105 - AJ McGinty - Finding Hope and Positivity After a Multiple Sclerosis Diagnosis
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35:31
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35:31Anthony (AJ) McGinty's MS journey began when he experienced symptoms of fuzzy vision when he was traveling for work, leading to a full diagnosis six years ago. Like so many of us, before being diagnosed, he had no experience or knowledge of MS. As you'll hear, he and I share a lot of the same views about the importance of exercise and staying activ…
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Episode 104 Part Two - Disrupt Your Disease and Empower Your Life with Kathy Chester
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24:29In a special two-part episode, we're taking a unique turn where I am the guest! My friend and marketing guru Amanda Thompson delves into the heart of what this podcast is all about and what the future holds for MS Disrupted. This time around we delve into my journey of public speaking, from sharing my experiences as a pastor's wife to speaking at e…
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Episode 104 Part One - Disrupt Your Disease and Empower Your Life with Kathy Chester
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29:52In a special two-part episode, we're taking a unique turn where I am the guest! My friend and marketing guru Amanda Thompson delves into the heart of what this podcast is all about and what the future holds for MS Disrupted. The heart of the episode is the introduction of my new 10 Weeks to Disrupt MS Program, which addresses fitness, nutrition, an…
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Episode 103 - Raw Stories of Living with MS - Julie Stamm and Dawn Morgan
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38:59In this deeply personal and candid episode of the Move It or Lose It podcast, I, along with my guests Julie Stamm and Dawn Morgan, dive into the emotional rollercoaster that comes with living with Multiple Sclerosis. We share our raw and real experiences, discussing how our days can take unexpected turns due to the unpredictable nature of MS, and t…
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Episode 102 - From Surgery to Strength: Adam Powell's Road to Recovery
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37:07
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37:07In this episode of the Move It Or Lose It podcast, I am joined by Adam Powell, my friend and truly one of the most inspiring people that I know. Adam joined me to talk about his journey after knee surgery. In this interview, he talks about how his knee suddenly locked up one day, which caused him to realize that he had experienced similar problems …
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Episode 101 Part Two - Roxanne Engstrom and Embracing Failure on the Path to Success
26:13
26:13
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26:13Roxanne Engstrom is a multi-passionate entrepreneur who loves to help others win! She is also a wife, a Mama of 4, a visual storyteller - and an MS Warrior. In the final part of our two-part conversation, Roxanne talks more about the importance of surrounding ourselves with positive and supportive people. We discuss how toxic relationships can hind…
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Episode 101 Part One - Roxanne Engstrom and Embracing Failure on the Path to Success
36:29
36:29
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36:29Roxanne Engstrom is a multi-passionate entrepreneur who loves to help others win! She is also a wife, a Mama of 4, a visual storyteller - and an MS Warrior. In the first part of a two-part conversation, Roxanne shares her experience of being diagnosed with multiple sclerosis and how it motivated her to create a fulfilling career that accommodated h…
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Encore - Episode 50 - Dr. Aviva Gaskill PhD Clinical Psychologist
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33:04Dr. Aviva Gaskill is another example of something which I didn't know existed until a short while ago. Dr. Gaskill is a Clinical Psychologist who specializes in treating MS patients. Not only that, she is a designated Partner in MS Care for the National Multiple Sclerosis Society. Dr. Gaskill's interest lies in the convergence of medical issues and…
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