In this episode, Eric Satterly, CIO of Jefferson County Public Schools, introduces his Five Ates Framework for Transformation—a structured approach to IT service delivery that bridges the gap between technical teams and business needs. Drawing on decades of experience, Eric shares how IT has evolved from being the gatekeeper of technology to a collaborative partner in driving innovation. Through engaging storytelling, including references to The Twilight Zoneand the glory days of IT, he illustrates how the shift to cloud services and SaaS solutions disrupted traditional IT roles and necessitated a new way of thinking.

Listeners will gain insights into the five key stages of transformation—Collaborate, Investigate, Create, Activate, and Operate—and how these principles help IT leaders manage change, align with business objectives, and enhance user experience. Whether you’re an IT executive or a project manager, this episode provides a compelling framework for rethinking how technology teams engage, execute, and evolve in today’s rapidly changing landscape.

🎧 Tune in to learn how to make IT a proactive partner in business transformation!