Best Team ACUMA Podcasts (2024)

1
Collaboration and Leadership in the Credit Union Mortgage Sector 39:03

21h ago39:03

39:03

What impact do credit unions have in the mortgage industry, and how can they foster collaboration and leadership? Our latest episode of the ACUMA ONpoint podcast promises to enlighten you with insights from Magda DeMauro, AVP of Mortgage Services and Underwriting at Fairwinds Credit Union. Magda's leadership within Florida's credit union mortgage s…

1
Leadership in the Credit Union Mortgage Industry: Overcoming Self-Doubt and Fostering Growth 41:08

26d ago41:08

41:08

What if the key to becoming a leader in the credit union mortgage industry lies in overcoming self-doubt? Join us as we sit down with Nicole Poole, Vice President of Residential Lending at The Police Credit Union, who shares her inspiring journey and the leadership qualities that shaped her career. Nicole's sales mindset and unwavering dedication t…

1
Strategic Shifts in Housing and Political Landscapes 34:02

1M ago34:02

34:02

Leah Dempsey and Zach Pfister from Brownstein Hyatt Farber and Schreck, both join us to dissect the high-stakes world of housing policy as voters head to the polls. Learn what's at stake with tax credits for first-time homebuyers and strategies to reduce regulatory burdens, particularly how these proposals might reshape the credit union mortgage in…

1
Building a Stellar Loan Officer Team 43:07

1M ago43:07

43:07

Get ready to unlock the secrets of the credit union mortgage industry with our special guest, Elizabeth Million, Senior Vice President of Lending at Elevations Credit Union. Join us as Elizabeth shares her incredible journey from a real estate appraiser to a leading figure in the industry, providing invaluable insights into overcoming career obstac…

1
Conference Highlights: Content, Peer Collaboration, and Market Trends 17:20

2M ago17:20

17:20

Ever wondered what industry leaders are saying about the future of mortgages and economic challenges? Join Peter Benjamin in this lively episode of the ONpoint Podcast as we broadcast live from the 2024 Make Your Mark annual conference in Las Vegas. We sit down with Margaret Greczek, SVP, Head of Mortgage with Polish and Slavic Federal Credit Union…

1
The Calm Before the Election Storm 31:19

2M ago31:19

31:19

Congress is back from its 5-week summer recess, and its only job is to continue funding the government. Simple as that sounds, it’s made more complex by the contentious presidential election currently galloping toward its November finish line. How that budget will be cast is the topic of this edition of ACUMA’s ONPoint Podcast. Zach Pfister, Policy…

1
Trust Your Gut, Then Let Your Head Follow 39:56

2M ago39:56

39:56

The most effective people live and communicate their own truths, allowing them to share their journeys in meaningful ways with those they want most to influence. Former Top 100 collegiate athlete and motivational speaker Darryll Stinson knows that’s true from personal experience. His life included a few dark moments until he finally understood how …

1
Embrace Your MI Partner(s) 35:22

3M ago35:22

35:22

Credit unions succeed as member-driven alternatives to transactional for-profit institutions that simply build their mortgage loan portfolios on the backs of their borrowers. We need to continue fulfilling that role while increasingly cultivating more and better service capabilities. Mortgage insurance is one of the more important arrows in the mor…

1
Navigating Regulatory Shifts & Election Impacts: What to Watch For 27:00

3M ago27:00

27:00

The dog days of summer, when Congress is absent, usually slow down when it comes to rulemaking. This year the upcoming presidential election has further diffused issues. But according to Leah Dempsey, shareholder with Brownstein Hyatt Farber Schreck, there are things to watch, including possible rulemaking affecting the way AI can be deployed in re…

1
Not Transactional, But Relational 38:12

3M ago38:12

38:12

Credit unions were founded to help people, not to make money for shareholders, and that creed still drives the industry today. In this episode of the ONpoint Podcast, the fourth in this summer’s MI mini-series, ACUMA President Peter Benjamin, CMB, shares thoughts with Ralph Remy, Senior Director for Client Digital Experience for National Mortgage I…

1
Break Down Credit Union Stereotypes to Grow More Business 42:55

4M ago42:55

42:55

Credit unions’ core strength has always been helping people address their financial issues. However, other stereotypes regarding size and service limitations must change for the member-owned financial services industry to grow, according to Peter Hurst, SVP of Regional Accounts with Enact Mortgage Insurance, and guest on the latest ACUMA ONpoint Po…

1
Junk Fees and Election Issues Continue to Heat Up the D.C. Summer 41:31

4M ago41:31

41:31

Temperatures have risen in late June and all of July, and chaos ensues in our Nation’s Capital. It’s anyone’s guess what will happen next, according to Zach Pfister, Policy Director for Brownstein Hyatt Farber Schreck LLC. Speaking with ACUMA President Peter Benjamin, CMB, in the latest OnPoint Podcast “Policy Series” episode, Pfister sheds light o…

1
Adapting to Change in the Mortgage Lending Market 42:52

4M ago42:52

42:52

Credit unions have inherent advantages in helping members master the mortgage loan process. That’s a given. However, in today’s purchase market, it will also take foresight, planning, and a deliberate effort to reach those members first, according to Chris Perry, VP of Sales and National CU Manager at MGIC. Chris and ACUMA President Peter Benjamin …

1
Get ‘em while they’re (on) hot (sauce)! 49:14

5M ago49:14

49:14

Do you want to know what’s percolating for ACUMA this year? Tune into the latest ACUMA ONpoint Podcast featuring ACUMA’s staff of crack professionals – who grill President Peter Benjamin, CMB, about the association’s future while sampling an array of hot sauces with “tots and tenders.” Recorded at ACUMA’s recent Denver Workshop, the crew gets into …

1
Few Fees are Really Junk Fees 24:40

5M ago24:40

24:40

In the current legislative/regulatory environment, junk fees are a popular talking point, especially in light of an imminent and disruptive presidential election. But such fees originated generally to protect both consumers AND lenders. In a time of a polarized, often inactive Congress, regulators have begun painting everything with the junk-fees b…

1
Mortgage Insurance is Key to Credit Unions Helping People 43:39

5M ago43:39

43:39

Credit unions’ ability to meet their “people helping people” mandate improves when those CUs embrace their traditional methodologies, augment them with new technologies, and wrap mortgage insurance into the mix to extend their reach and serve even more members. That’s the message of this ACUMA ONpoint podcast, the first in a new mini-series devoted…

1
Investing in Young CU Professionals’ Future Success 48:30

5M ago48:30

48:30

As a credit union leader, are you cultivating, educating, and enhancing the value your young professionals bring? Staff members with the courage to step forward, ask questions, and, most importantly, find answers through their peers will benefit personally and professionally. That’s the purpose of ACUMA’s Young Professionals Network, led by ACUMA A…

1
Being Vulnerable and Getting Out of Our Own Way Is The Path Forward 20:53

6M ago20:53

20:53

Live from the Denver FOCALpoint Workshop, Peter Benjamin, President of ACUMA, sat down with two of our attendees, Brittany Breakiron from ENT Credit Union and Andrew Martin from Canvas Credit Union, to discuss the high points of day one and what they are looking forward to the most from day two. They are sending the message that credit union profes…

1
Siri, What AI Can I Use to Better Serve My Credit Union Members? 30:51

6M ago30:51

30:51

Artificial intelligence has exploded across the landscape, with little understanding of its ramifications and even less guidance by regulatory agencies. Credit unions may run the risk of violating consumer protection laws, but no one seems sure, and that’s dangerous for both lenders and borrowers alike. In this edition of ACUMA’s ONpoint Podcast se…

1
Is Your Credit Union Change-ready? How About You? 49:49

6M ago49:49

49:49

The only constant is change, as the saying goes. However, the mere thought of change creates a fear of the unknown in many, even though failure to change often means the end of even the most successful enterprises. Daisy Romo, Ph.D., Executive Vice President for On Tap Credit Union, has studied change and has learned that the more we think we know,…

1
The Secret to Building Relationships, Both Professional and Personal 41:08

6M ago41:08

41:08

We all like to be with – and do business with – people we like, who share our values and interests, and who see as many benefits in knowing us as we see in them. That’s a simple concept but a difficult practice for many of us. Josh Tindel, SVP of Sales for Atlas Title Company, has mastered this talent through concerted effort. Where to start? Put y…

1
Fostering a Community for Credit Union Success 24:30

7M ago24:30

24:30

Community is not just a word the credit union industry throws around. It is the central embodiment of why credit unions exist. ACUMA President Peter Benjamin had the opportunity to catch up with some first-time attendees on this episode of the ONpoint Podcast. The networking, the community, the engagement, and the welcoming environment were all hig…

1
Make “Accountability” a Positive Force for Change 48:22

7M ago48:22

48:22

Accountability, both on the job and in life, is the responsibility we all have for accomplishing the tasks that we’ve chosen or have been given to us. Too often, however, the word becomes a negative used to connote failure. Sales consultant Dr. Bruce Lund knows the intrinsic power of the word “accountability” and wants to see it used on both sides …

1
AI, Housing and All that Regulatory Jazz 25:23

7M ago25:23

25:23

As November’s presidential election approaches, lawmakers are slowing their wheels in anticipation of a change in administration. Topics around housing (in particular junk fees), financial institutions' use of artificial intelligence (AI), and others are still in hot debate, but with vacations looming, Congress is literally running out of time. In …

1
Women in Finance and Housing Play a Powerful Role 45:12

7M ago45:12

45:12

Women are vital in financial services and mortgage lending, especially among credit unions. Providing both support and opportunities is critical to helping them excel in their roles and provide excellent member service, or so says Kris Kully, a partner with Mayer Brown and president of the Women in Housing and Finance Foundation. In this podcast, K…

1
Make Training Needs Known Throughout the Mortgage Lending Process 35:57

8M ago35:57

35:57

Mortgage lending is a complex business with many steps and multiple individuals involved in closing the deal for the borrower. In most cases the process follows the domino principle: When one domino falls, the rest are sure to follow. The only way to stop that from happening is to assure that all involved understand the entire process. Effective tr…

1
It’s Election Season, and This Year Housing Tops the Ticket 27:16

8M ago27:16

27:16

It’s a year of turmoil and change, but one constant shines through from many agendas: housing, housing, and more housing. From interest rate volatility to inventory shortages to mortgage fees of all types, everyone from House and Senate leaders to presumptive presidential candidates from both parties sees housing issues among the most critical chal…

1
Expect Spring Growth in Your Mortgage Loan Portfolio Provided You Plant the Right Seeds 36:37

8M ago36:37

36:37

April showers bring May flowers, but in the right environment they can also help nurture mortgage loan growth despite what are sure to be some stormy days ahead. That’s the message Patty Mason, Vice President of Real Estate Lending for American Eagle Financial Credit Union, shares with her staff when it comes to revitalizing credit union mortgage l…

1
Concocting the Magic Elixir in Economic Projection 41:50

9M ago41:50

41:50

According to Logan Mohtashami, Lead Analyst for HousingWire, economics done right is often boring. The discipline is data-driven, and understanding how to read data is the secret to understanding economic conditions, right? Well, there’s more to it than that, and often it’s the “why” and “wherefore” of that data, where it’s been and where it’s goin…

1
An Election Year Changes Everything 24:55

9M ago24:55

24:55

Like the witches in Shakespeare’s Macbeth, the current D.C. climate may be best described as one of “double, double toil and trouble, fire burn and cauldron bubble,” or more commonly, Election Year. It’s a time when issues old and new are trotted out by friends and opponents alike to see what’s likely to stick when the new Administration takes offi…

1
Master Best Practices in Credit Union Construction Lending 40:40

9M ago40:40

40:40

There are big differences between buying an existing home and building a new one. Likewise, there are similar differences in writing a mortgage loan on an existing home versus working with consumers to finance the various steps in the home-building process. According to Shannon Faries, Director of Risk Management for Land Gorilla, this is a market …

1
The Best That the CU Mortgage Lending System Has to Offer 41:52

10M ago41:52

41:52

Seeking graduate-level training in leading a credit union mortgage lending program? Ready to discuss everything from e-closings to improving the housing inventory to growing your mortgage loan portfolio? Look no further than Beth Eller, SVP of Mortgage Lending Truliant Federal Credit Union. She is among the “best” that the credit union mortgage ind…

1
Close Looks at D.C. Lawmaking Highlight ACUMAs New Policy Podcast Series 32:43

10M ago32:43

32:43

With apologies to whomever said it first, the theme of the latest ACUMA podcast – and the first in its monthly series on policy updates – could well be “May You Legislate in Interesting Times.” According to experts polled in this first episode, 2024 is no ordinary year, but one when not only the presidential administration may change, but how we do…

1
Realtor-Partners Help You Better Meet Member Needs 37:39

10M ago37:39

37:39

The partnership between credit union mortgage lenders and Realtors is as symbiotic as it can be successful. But that success is greatest when the two professionals have a previously established relationship and understand how best to meet each other’s business needs in the process, according to Christopher Davis, AVP of Business Development with Na…

1
Choose Who You Want to Be Today 41:13

11M ago41:13

41:13

Difficult times call for exceptional leaders, those who can maximize the talents and personalities of their staff to address the needs of credit union members. How you get there from here comes through a blend of personal traits, professional training, and a positive attitude to help staff members work through their own opportunities and challenges…

1
ACUMA 2023: The Highlights and the Even Higher Lights 53:04

12M ago53:04

53:04

Looking back on ACUMA in 2023 may mean different things to different members, but it clearly meant good things – let’s say GREAT things – to the association’s powerhouse staff: Peter Benjamin, President; Krista Korfmacher, Director of Events and Member Relations; Justin Hawkins, Director of Marketing & Communications; and Camryn Hinton, Associate D…

1
Cultivating Servant Leadership 55:37

1y ago55:37

55:37

The lack of affordable housing continues to plague society’s different economic strata, but there are things credit unions can and should do to foster greater homeownership among current and potential members. To credit unions, members are more than mere transactions, and it behooves them to act as servant leaders to make the dream of homeownership…

1
Dreams + Action = Reality 45:19

1y ago45:19

45:19

Sometimes the smallest decisions we make have the greatest consequences, often defining and shaping the trajectory of our lives. For Suha Zehl, founder and senior advisor with Z Technology Solutions, understanding and seizing those pivotal moments define us and, ultimately, influence the direction and the success of our lives. This is true not only…

1
Know Your Members. Tell Your Story. 42:41

1y ago42:41

42:41

The clearest path to financial security is through homeownership, but how many of your members know your credit union not only offers mortgage loans but is sincerely interested in embarking on that journey with them? According to Wendy Dawson, Vice President of Mortgage Lending for Coastal Federal Credit Union, this awareness is especially critical…

1
Getting Back to Embracing Connections 26:13

1y ago26:13

26:13

We've all heard it at some point or another in the past few years. Face-to-face conversations have seen a large decline. Peter Benjamin, President of ACUMA is coming to you live from ACUMA's Annual Conference in the beautiful Gaylord Hotel in National Harbor, MD where he is joined by Kathy Weber, VP of Residential Lending at Delta Community Credit …

1
Success Turns on Trust and Accountability 48:25

1y ago48:25

48:25

How do you motivate your loan officers – internal as well as external – during difficult times? For Nestor Villanueva, AVP for Mortgage Production at Northwest Federal Credit Union, motivation and success are built on the twin cornerstones of trust and accountability. These are not processes that happen overnight, and they must create a two-way str…

1
Success Means Serving Members as THEY Want to be Served 42:23

1y ago42:23

42:23

Mortgage lending success requires different skills, abilities, and levels of awareness. Central to those is being readily available to members, Realtors, and anyone else involved in the mortgage lending process. That means being there when they call if only to let them know you’re involved and working toward a resolution. Such immediacy works wonde…

1
Capturing the Attention – and Trust – of Younger Homebuyers 43:02

1y ago43:02

43:02

The financial market is always changing, but emerging generations have difficulty distinguishing between credit unions, banks, and other lenders. When it comes to home mortgages, most don’t understand and are fearful of the process, knowing little about credit unions’ natural advantages to help first-time homebuyers achieve their personal financial…

1
Capturing the Mind of the Member and the Marketplace 46:21

1+ y ago46:21

46:21

Succeeding in any enterprise turns on your ability to understand the minds of your constituents. In credit union mortgage lending, your constituency starts with borrowers but stretches to include the Realtors you work with and the institutions you compete with to serve your members best. That quickly becomes a busy field of play, and ACUMA Presiden…

1
What Does It Mean to Be a Good Teammate? 42:18

1+ y ago42:18

42:18

Everyone talks about leadership, but little is said about being a good teammate. Good leaders know that they, of course, can’t do it alone. Great leaders know that good teammates able to work together, support each other’s efforts, fill in the gaps, and score in whatever discipline they perform are both vital to success and themselves great leaders…

1
Do the Right Thing at the Right Time for the Right Reasons 39:51

1+ y ago39:51

39:51

Work brings value to time, or so the saying goes. High-level credit union professionals know how to manage time productively in ways that maximize their own days and those of their staff members. But it takes a certain level of emotional intelligence to look beyond mere efficiencies and find a rationale for time management, especially as it relates…

1
Some Like It Hot (-ter Than Others) 1:02:07

1+ y ago1:02:07

1:02:07

Few things demand more time and energy than our professions. One of the exceptions seems to be hot sauce, especially when shared among friends. Join ACUMA staff members Krista Korfmacher, Justin Hawkins, and Camryn Hinton as they put ACUMA President, Peter Benjamin, CMB, on the hot seat about what the association has accomplished in the first 18 mo…

1
Creating Your Personal Net Worth 31:36

1+ y ago31:36

31:36

Mortgage lending is all about helping members build net worth through home ownership. But the most difficult lessons come from creating your net worth, not only financially, but from both a personal and professional perspective. The work is more challenging than you may think. Dale Syta, Managing Director of Bellco Home Loans, has found the key to …

1
Elevating the Mortgage Lending Process for Greater Success 34:49

1+ y ago34:49

34:49

As a credit union mortgage lender, you strive to be a more effective leader for your team and the institution it serves. What makes you get out of bed in the morning to tackle the challenging problems and vault the growing hurdles to mortgage lending success? What enables you to inspire your team to follow into the fray while better serving your me…

1
Success Stories During a Down Year and Overcoming Challenges 23:49

1+ y ago23:49

23:49

The ACUMA team is onsite at our FOCALpoint Workshop in Louisville, KY. Peter Benjamin, President of ACUMA was joined by Carolyn Morganbesser, Assistant Vice President Mortgage Originations at Affinity Federal Credit Union, and Bernie Chavira, AVP of Mortgage Lending Originations at Define Mortgage Solutions for this special edition episode of the A…

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