The Gain Traction Podcast features top tire and auto repair professionals, shop owners, industry executives, and thought leaders.
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Balancing Tradition and Growth With Ryan Thueson of Clair and Dee’s Tire
22:25
22:25
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22:25Ryan Thueson is the Owner of Clair and Dee's Tire, a family-owned business in Rexburg, Idaho, specializing in tire services and auto repair as part of the Point S network. Clair and Dee's Tire has expanded from a single store to five locations in the past three years, showcasing its growth and dedication to customer service. Ryan, representing the …
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Jim Richards is the National Co-op Recruitment Manager at Point S, travelling extensively throughout the US to meet with independent tire dealers with the goal of educating them on the benefits of joining Point S — increased buying power and support from a national network. Mickie Segotta is the Owner of Point S American Tire in Gallup, New Mexico.…
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Tire Shop Lessons With Dustin Dobbs, Hunt Demarest, Walter Lybeck, Steven Fafel, and Ron Dolan
15:02
15:02
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15:02Dustin Dobbs is the President of Dobbs Tire & Auto Centers, a family-owned business headquartered in St. Louis. Under his leadership, Dobbs Tire & Auto Centers has expanded to over 50 locations across Missouri, Illinois, and Texas. Dustin was immersed in the family business from a young age, instilling in him a strong work ethic and commitment to t…
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Revolutionizing Auto Repair Using AI With Linda Gray of Mastertech.ai
25:52
25:52
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25:52Linda Gray is Co-founder of Mastertech.ai, an innovative company that is leveraging the power of artificial intelligence to transform the auto repair industry. Linda brings a wealth of experience from her time at Microsoft, where she was a principal engineer and led teams on major products like Outlook, Teams, and Xbox Live. Now, Linda is applying …
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From Tires to Touchdowns With Jack Limbaugh, President of Jack’s OK Tire Service
27:29
27:29
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27:29Jack Limbaugh is President of Jack's OK Tire Service, a family-owned tire service business based in Algona, Iowa. Under his leadership, the company has expanded significantly, now operating multiple locations and providing exceptional customer service to agricultural and commercial customers. Jack is passionate about college football, with a rich f…
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Rolling Into the Future: The East Bay Tire Legacy and Vision With Joseph Pehanick
28:48
28:48
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28:48Joseph Pehanick is the Co-owner and incoming CEO of East Bay Tire, a family-owned independent tire distributor and commercial service provider for over 75 years. Under his leadership, East Bay Tire has expanded its reach with multiple locations in California, Arizona, and Hawaii and has been recognized for its low employee turnover rates and robust…
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Core Values Drive Success With Dave Christopher, Co-founder and Co-owner of Tread Partners
24:52
24:52
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24:52Dave Christopher is Co-founder and Co-owner of Tread Partners, a leading digital marketing agency specializing in tire and auto repair operations with locations spanning from five to hundreds. Under his leadership, Tread Partners’ success and reputation has flourished over the past 14 years. Dave grew up immersed in the automotive industry, as his …
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Revolutionizing Tire Service With Derek Naidoo, CEO of USA GoMobile
23:26
23:26
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23:26Derek Naidoo is the Founder and Owner of USA GoMobile, a company that offers convenient mobile tire, oil change, and battery services to customers at their preferred locations. Since its inception in 2018, GoMobile has expanded to 48 franchises, overcoming challenges such as the COVID-19 pandemic and supply chain issues, and establishing a signific…
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Transforming the Tire Industry With Ryan Ragan of Automotive Service & Tire Alliance
29:49
29:49
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29:49Ryan Ragan is the Executive Director of the Automotive Service & Tire Alliance, where he focuses on enhancing value to members through innovative programs and training in the tech and tire sectors. Under his leadership, ASTA aims to expand its reach with events and educational initiatives, fostering greater involvement from the tire industry in add…
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[SEMA Series] At SEMA With Seth Glauberman, Jim Ring, Justin Rae, Brock Swentzel, Mike Graber, and Sonny McDonald
17:14
17:14
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17:14Seth Glauberman is the President of Malco Automotive. A fourth-generation member of the family company specializing in automotive detailing products, Seth has been with Malco Automotive for 20 years. The company focuses on professional-grade products, while also venturing into products for discerning do-it-yourselfers. Jim Ring is the Owner and Par…
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[SEMA Series] Roy Littlefield IV, Sam Felberbaum, Lance Bullock, Norris Marshall, and Michael Mathis
17:05
17:05
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17:05Roy Littlefield IV currently serves as Vice President of Government Affairs for the Tire Industry Association. He currently works on both state and federal legislation and has testified and submitted testimony on a variety of issues impacting the industry. Roy also helps to publish a variety of legislative newsletters for the Tire Industry Associat…
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[SEMA Series] Connecting Tire Leaders with Don Detore, Clint Young, Doug Kershaw, Melanie White, and Scott Bishop
19:37
19:37
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19:37Don Detore, Editor at Tire Business, oversees the daily editorial operations of Tire Business, the leading trade magazine for the tire industry published by Crain Communications. Don also has experience as a managing editor, adjunct professor, and executive editor. Clint Young, President and Chief Operating Officer at Point S Tire and Auto Service,…
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Focusing on Helping Independent Tire Dealers With Mike Burns of ITDG
31:34
31:34
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31:34Mike Burns is the Sales Director at Independent Tire Dealers Group, a company that supports independent tire dealers across the US by providing competitive buying power and networking opportunities. Under Mike's leadership, ITDG has achieved a 40% increase in locations over the past four years, expanding to 1,174 points of sale. Originally from New…
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Work Ethic and Success With Dustin Dobbs of Dobbs Tire & Auto Centers
25:42
25:42
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25:42Dustin Dobbs is the President of Dobbs Tire & Auto Centers, a family-owned business headquartered in Saint Louis, Missouri, specializing in tire and auto repair services. Under his leadership, Dobbs Tire & Auto Centers has expanded to over 50 locations across Missouri, Illinois, and Texas, continuing the legacy started by his grandfather in 1976. D…
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Empowering Leadership and Family Legacy With Reed Parman of Big Chief Tire
31:56
31:56
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31:56Reed Parman is the President and Owner of Big Chief Tire, a company specializing in tire sales and auto services with five locations in Jacksonville, Florida. Big Chief Tire was founded in 1961, and Reed’s leadership has helped maintain its reputation for excellent customer service and long-term employee retention. Reed grew up in the tire business…
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Overcoming Entrepreneurial Challenges With Jared Kugel of Tire Agent
30:51
30:51
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30:51Jared Kugel is the CEO and Founder of Tire Agent, an innovative e-commerce platform revolutionizing how consumers purchase and install tires across the US. Tire Agent has been recognized as one of the fastest-growing companies, ranking #936 on the Inc. 5000 list, with Jared himself being a 2024 finalist in the New York area's Ernst & Young Entrepre…
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Navigating the Road to Trust With Kermit Pridemore of Smoky Hill Auto Service
28:34
28:34
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28:34Kermit Pridemore is Co-owner of Smoky Hill Auto Service in Aurora, Colorado, bringing years of family business experience into his own venture. Kermit's approach to business is heavily influenced by his father's lessons on identifying important priorities, championing impeccable customer service and trust-building in the automotive industry. With a…
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Steering the Wheels of Change With Chris Barry of Independent Tire Dealer Group
31:26
31:26
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31:26Chris Barry is Vice President of Sales at Independent Tire Dealer Group. Since 1998, Chris has significantly contributed to the company's growth. He started his career selling incense door-to-door and later managed an athletic shop frequented by celebrities in Southern California. Chris transitioned into the tire industry with AKH Discount Tires, g…
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Tires Transformed For Sustainability With David Brandenstein and Mark Kinkelaar of Prism Worldwide
29:58
29:58
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29:58David Brandenstein is the Key Account Manager at Prism Worldwide. Originally from Evansville, Indiana, David boasts a rich background in the chemical materials industry. He retired a few years ago before being lured back into the workforce by Prism. His career has been dedicated to supplying raw materials for daily-use products, leading him to purs…
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It’s All About The People With Eric Gill at Gills Point S Tire & Auto Service
24:18
24:18
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24:18Eric Gill is the President and CEO of Gills Point S Tire & Auto Service. A seasoned entrepreneur, Eric masterminded the expansion of Gills Point S Tire & Auto Service from a solitary tire store to 71 locations across 24 years. His background includes a marketing and accounting degree, state tax return filing for Weyerhaeuser’s corporate department …
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A Customer-Centric Approach to Success With Brandon Tracey of Bay Area Point S Tire & Auto Service
27:58
27:58
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27:58Brandon Tracey is the President and Co-owner of Bay Area Point S Tire & Auto Service, which he started working for at the age of 16, initially sweeping floors at Yingling Tire Service before it was acquired by Bay Area. Under his leadership, Bay Area Point S grew and became part of the Point S network, significantly expanding its buying power and i…
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The Art of Scaling Integrity in the Tire Business With Seth Sands of Good Turn Tire & Auto
22:49
22:49
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22:49Seth Sands is the Co-CEO of Good Turn Tire & Auto, a company with a portfolio of 14 brands and 35 locations across four states, including Florida, North Carolina, Virginia, and Michigan. With an early career in finance, investment banking, and private equity, Seth shifted gears to focus on family- and founder-owned businesses. He and his partner le…
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Steering Western Canada's Tire Landscape With James O’Reilly of Tire Trail
27:38
27:38
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27:38James O'Reilly, the Vice President of Trail Tire, is a second-generation tire industry professional with 23 years of experience. With much of his career spent in wholesale, James has navigated the industry waters, inheriting his passion for the business from his father, who clocked in 43 years. He played competitive golf with dreams of turning pro …
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Craig Bruneel — Chairman of the Board of Point S Dealers and Owner of Bruneel Point S Tire & Auto
31:37
31:37
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31:37Craig Bruneel is the Owner of Bruneel Point S Tire & Service, which operates 13 shops across Idaho, and holds the position of Chairman of the Board of Point S Tire & Service. Craig's tenure in the tire and auto service industry began in childhood, where his early exposure to the family business instilled a passion for entrepreneurship and service. …
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Steering an Automotive Legacy Forward With Mike Allen of Carfix
27:03
27:03
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27:03Mike Allen is the entrepreneurial owner of Carfix, a three-shop operation in Raleigh and Garner in North Carolina. Serving as the President of the Board of Directors for the Automotive Service and Tire Alliance and hosting the annual ASTA Expo, Mike embodies third-generation excellence in the auto repair industry. With his grandfather founding a mu…
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The Man Behind The Hit Show Muscle & Classics, E. Red
30:42
30:42
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30:42E. Red is the enterprising force behind the TV hit show Muscle and Classics, where he serves as producer, director, and star. Born and raised in Savannah, Georgia, E. Red grew up in a large, car-loving family which set the foundation for his passion for the automotive industry. He has garnered extensive knowledge in car restoration and motorsports,…
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ITDG Tire Dealer of The Year - Wilks Tire & Battery Service - Logan Wilks
26:40
26:40
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26:40Logan Wilks is the Vice President of Wilks Tire & Battery Service, a family-owned company with a rich history originating from the post-World War II era. Under his leadership, the company has nearly doubled its locations, expanding their footprint throughout Alabama, Tennessee, and Georgia, including two retread plants and a distribution center. He…
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Ownership, Acquisitions, and Mergers With Tommy Gaynor and Chris Garman of Sun Auto Tire & Service
34:58
34:58
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34:58Chris Garman, Vice President of Business Development at Sun Auto Tire & Service, built up his family's auto service business from three to nine stores before selling to Sun Auto in 2019. He leads the company's mergers and acquisitions, significantly expanding its footprint. Tommy Gaynor, Director of Mergers and Acquisitions at Sun Auto, joined the …
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Driving Innovation: From a Steel Worker’s Son to an Industry Leader With Mike Graber of Toyo Tires
34:07
34:07
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34:07Mike Graber is the President and CEO of Toyo Tires, a role he has embraced with vigor since joining the company in 2013. With a foundation in truck part sales and an eight-year tenure in various roles at Michelin, Mike's experience spans across the industry from sales to product development. In addition to a passionate commitment to product quality…
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From Family Business to Tire Titans With Joe and John Inchiostro of St. Louis Wholesale Tire
34:37
34:37
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34:37Joe Inchiostro is the Owner and CEO of St. Louis Wholesale Tire. His cousin, John Inchiostro, is Operations Manager. The company is renowned for providing hard-to-find tires and other specialty products in the automotive industry. Their fathers founded St. Louis Wholesale Tire, which started in their living room and eventually grew into an enterpri…
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Scheduling Service Appointments With Ease With Steven Fafel of AutoOps
35:35
35:35
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35:35Steven Fafel, Co-founder of AutoOps, has innovatively shaped the automotive service industry through his online scheduling tool that integrates with most shop management systems. With a background in building software for rock climbing gyms with his brother, Steven pivoted to AutoOps to address a need for better customer engagement and streamlined …
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From New Leads to Loyal Customers: Marketing Insights With Neal Maier, Co-Founder of Tread Partners
24:56
24:56
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24:56Neal Maier is Co-founder of Tread Partners, an agency that specializes in marketing for the tire and auto repair industry. With a history of running shops and an entrepreneurial spirit, Neal has developed a nuanced understanding of the challenges businesses face in customer acquisition and retention. His expertise is in creating tailored marketing …
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Small Beginnings, Big Success With Nick Fox and Vanessa Larson of Gills Point S Tire & Auto
30:07
30:07
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30:07Nick Fox is the Regional Manager of Gills Point S Tire & Auto, holding the role for over nine years. His dedication to continuous improvement, coupled with a strong work ethic and self-motivation, sets him apart. Nick's profound product knowledge and customer-centric approach foster unparalleled loyalty and satisfaction, reflecting his commitment t…
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Discussing Generational Tire Shops With Randy O'Connor, Bobby Gillespie, Kyle Moore and Kayla Heiar
46:27
46:27
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46:27Randy O'Connor, Owner of Dealer to Dealer Development Group, is a strategic specialist known for his prowess in analyzing and enhancing processes. With a track record spanning roles at Colony Tire, American Tire Distributors-Tire Pros, DSP20 Group, and Big Brand Tire and Service, Randy brings a wealth of experience to the table. He leverages his ex…
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Building a Winning Wholesale Tire Division With Douglas Kershaw of KAL Group
36:39
36:39
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36:39Douglas Kershaw is the Executive Vice President of KAL Group, a freight and truck parts company with numerous divisions. Prior to joining KAL Group, Douglas had an extensive career in the tire industry, previously serving as President of BKT Tires in North America. With his diverse background spanning television broadcasting, the rubber industry, a…
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Cultivating Customer Connections With Cody Hammer, Area Sales Manager at Trusted Tire and Auto
26:47
26:47
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26:47Cody Hammer is the Area Sales Manager for Trusted Tire and Auto in Bismarck, N.D. Despite not having an automotive background, Cody's career path shifted from construction to sales after being inspired by a radio advertisement featuring the general manager of Trusted Tire. With a natural gift for communication and a deep-seeded desire to positively…
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Providing Large-Scale Service and Small-Scale Care With Brian Quisenberry of S&S Tire
20:28
20:28
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20:28Brian Quisenberry is Vice President at S&S Tire. Known for his responsive and dependable leadership style, Brian prides himself on his ability to deliver results and fulfill commitments through a blend of enablement and tenacity. With over 25 years of diverse experience, he has honed his skills as a coachable and loyal teammate, always ready to lea…
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Racing Toward a Purpose With Fred Roger and Stephen Kantarze of The Veterans Trust
39:27
39:27
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39:27Stephen Kantarze, is the Program Director of The Veterans Trust. He joined the US Army in 2008 as an infantryman, serving his countries in numerous capacities including a tour in Iraq. He was deeply impacted by his role as a casket team leader at Arlington National Cemetery, where conducted over a thousand funerals and ceremonies. As part of The Ve…
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Tread Carefully: Ensuring Roadside Safety With David Bennett of AAA
33:21
33:21
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33:21David Bennett, Repair Systems Manager at AAA, brings over 37 years of dedicated service to the company. Originally from the Washington DC area, David's career journey began at a young age, marked by early experiences as a paperboy, at a gas station, and in food service. His passion for automotive work ignited during high school, where he received v…
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Empowering Employees for Success With Baker Ghanim of Tire Store Service Center and oTo Solutions
25:08
25:08
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25:08Baker Ghanim is the President of Tire Store Service Center in Bedford, Texas. Under his leadership, Tire Store Service Center opened nine locations in its first 10 years, with a goal of ultimately opening 50. Baker is also the Founder of oTo Solutions, where customers can easily order tires online. With his background in business management and cus…
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From Food to Tires: A Customer Service Journey With Brooke Johnson of McMahon's Best-One Tire
21:33
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21:33Brooke Johnson is a dedicated Customer Service Representative at McMahon's Best-One Tire. With a prior background in the food industry which spanned a decade, Brooke brings a refreshing perspective to her role, marked by honesty and a strong work ethic. Despite her initial unfamiliarity with the tire industry, Brooke's commitment to learning and se…
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Navigating Auto Repairs With Empathy With Lee McWilliams of Midas
25:12
25:12
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25:12Lee McWilliams is the store manager for Midas in Eden Prairie, Minn., where he oversees a customer service team in the automotive repair industry. With a keen understanding of the pivotal role customer interaction plays, Lee emphasizes the importance of empathy and adaptability in his role. Raised in a family where small-town values translated to w…
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Keys to Customer Engagement With Jason Widmer of AAA Auto Repair and Darren McLea of DJM Solutions
26:46
26:46
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26:46Darren McLea is a tire sales trainer and the Founder of DJM Solutions, specializing in tire sales, repairs, and elevating the customer experience within the tire and auto repair industry. With a passion for fostering growth in automotive businesses, Darren provides comprehensive sales and operational training while delivering consistent coaching fe…
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Nurturing Organizational Cohesion and Camaraderie With Walter Lybeck of Point S Tire
33:06
33:06
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33:06Walter Lybeck is the CEO of Point S Tire and Auto Service. Originally from McMinnville, Oregon, growing up in a tight-knit community instilled in Walter a strong work ethic from a young age, starting with his first paying job mowing lawns. His path eventually led him through various roles in the service industry, including a memorable stint at Burg…
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Secrets of Exceptional Service With Cristol Duke and Heather Langdon of Gerald's Tires & Brakes
22:40
22:40
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22:40Heather Langdon is a Customer Service Representative at Gerald's Tires & Brakes. Heather's journey into the tire business began when she applied for a position at Gerald’s to help her husband buy a motor for his trucking company, soon becoming an integral part of the customer service team. Born and raised in Charleston, Heather brings a deep unders…
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Generational Wisdom and Customer Focus With Clint and Clay Watts of Gerald's Tires & Brakes
24:50
24:50
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24:50Clint and Clay Watts are the third-generation owners of Gerald's Tires & Brakes in Charleston, South Carolina. Their grandfather, fondly known as "Big Daddy," instilled in them the ethos of hard work and adaptability. From their humble beginnings transforming old gas stations into tire stores to evolving with the market's demands, Clint and Clay ex…
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Exceptional Tires, Equal Treatment With Charles Vickery of Beggs Tire & Wheel
19:50
19:50
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19:50Charles Vickery brings over a decade of tire expertise to his role as Store Manager at Beggs Tire & Wheel. Hailing from Prineville, Oregon, his journey in the tire industry began in the small town where the choices were clear-cut: either work at a mill or dive into the world of tires. Inspired by the legacy of Les Schwab, Charles started as a tire …
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Work Experience Must Be Rewarding and Fun: Danny Smith of Same Day Auto Repair
32:57
32:57
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32:57Danny Smith is the CEO of Same Day Auto Repair. With a background in the auto industry that spans over 28 years, Danny's career began in high school, working for Chevrolet and steadily advancing through various roles. Despite his family not being in the industry, Danny's strong work ethic and determination led him to master different aspects of the…
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Shaping Pros Through Innovative Training With Scott Blair of T.R.A.C.K. Auto Training and Network
23:17
23:17
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23:17Scott Blair is the creator, host, and an instructor at T.R.A.C.K. Auto Training and Network. He is also Managing Partner of 2U Tire of Alabama and Co-founder of 2U Mobile Solutions. His automotive journey began in 1993, diving into the industry with American Racing Custom Wheels. In the late ‘90s, Scott developed and patented the Wheel Fit, a speci…
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Tires, Tears, and Triumphs: A 25-Year Odyssey With Jeff Mullersman of ATTURO Tires
32:52
32:52
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32:52Jeff Mullersman is the Midwest Sales Director at ATTURO Tires, with 25 years of experience in the tire industry. Jeff’s automotive career is full of twists and turns, beginning with getting ripped off sweeping a go-kart parking lot. Undeterred, Jeff became a driver for Progressive Custom Wheels before moving on to sales, eventually running his own …
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