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No role plays; just real. Chris & Lorenzo share four decades of combined experience to help you become a more effective leader. Keeping employees engaged and doing their best work today requires leadership that emphasizes soft skills like empathy, emotional intelligence, and a desire to make personal connections. Many leaders want to succeed in this brave new world, but employees continue to report poor engagement and leave companies about every three years. Listen and become a leader who pe ...
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Ep 425: Are daily tasks taking you away from what's really important?
19:34
19:34
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The pace of business has increased over the last few years and that means there's more to do without having more time or resources. But is there really more to do? Or are less important things taking up too much of your time? Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcas…
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Engagement Exchange: Navigating a boss who doesn't provide much clarity
10:54
10:54
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Not all leaders are good at providing clarity to their employees on what's really important. If your leader is one of those people, how do you get the information you need? Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-le…
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Ep 424: Do you avoid giving feedback to high-performing employees?
17:34
17:34
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Many high-performing employees react poorly to feedback because they receive it so infrequently that the knee-jerk reaction can be defensive. How do you avoid getting into this type of rhythm? Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast…
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Engagement Exchange: Are you being too selective in the feedback and coaching you give?
13:26
13:26
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Some leaders tend to "pick their battles" and it results in inconsistent or haphazzardly-distributed feedback. This leads to a drop in engagement. How do you give employees the feedback they need without disengaging them? Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast:…
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Ep 423: Are you able to coach people in the way they need?
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20:08
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There are many different styles of coaching and not all employees will respond positively and with improvement to all of them. Do you know how to approach these situations with the right kind of coaching? Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leader…
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Engagement Exchange: Are you actually measuring the right things?
14:10
14:10
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Do you measure what you actually care about? Or do you just care about what's easy to measure? Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.…
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Ep 422: Listener questions about leadership (Part 6)
20:37
20:37
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Engagement Exchange: Identifying toxic culture in your job search.
10:44
10:44
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Asking the right questions to ensure you aren't joining a company with a culture or values that don't align with your own. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.…
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Ep 421: Listener questions about leadership (Part 5)
21:57
21:57
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Engagement Exchange: Paying compliments goes a long way.
12:21
12:21
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It's amazing what people are opren to after receiving a sincere compliment. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.By Chris Stark and Lorenzo Flores
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Ep 420: Listener questions about leadership (Part 4)
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21:00
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Summary In this conversation, Lorenzo and Mark Mears delve into the importance of building effective teams through community rather than culture. They explore the 'Love Model' which emphasizes listening, valuing, and empowering team members to foster a sense of belonging. Mark shares insights on navigating leadership pitfalls, the significance of v…
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Engagement Exchange: Do people actually read your emails?
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12:05
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Just because you wrote it, doesn't mean they'll read it. But there are definiely things you can do to get more eyes on your comms. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.…
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Ep 419: Listener questions about leadership (Part 3)
23:12
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Engagement Exchange: Technology isn't just for work. It can raise engagement too.
10:29
10:29
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Most organizations embrace technology but the vast majority of them use that technology only for job training and other inorganic ways of building and strengthening teams. But more can be done. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/po…
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Ep 418: Listener questions about leadership (Part 2)
19:44
19:44
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Engagement Exchange: Developing employees who want to move up.
9:56
9:56
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There are right and wrong ways to develop an employee who wants to move up. When leaders don't have the ability to move someone up, they often attempt to placate the employee with meaningless responsibilities that ultimately make the employee disengage anyway. But there are right ways to do this too. Welcome to the Engagement Exchange. Patreon Acco…
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Ep 417: Listener questions about leadership (Part 1)
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Our listeners are always sending us questions. And while we try to get to as many as we can during episodes, we have developed a backlog of these questions and will attempt to answer them on the next 6 episodes. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your…
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Engagement Exchange: Excuses vs Explanations
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What's the difference between an excuse and an explanation? It might seem subtle, but taking ownership and responsibility for the feelings of the other person can make all the difference. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/…
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Ep 416: Can you show vulnerability without losing composure?
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18:07
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In times of uncertainty, your people want to see confidence from you but they also want to see transparency and vulnerability. Is it possible to be all those things? Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.…
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Leadership Author Series - Elizabeth Bieniek
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In this engaging conversation, Elizabeth Bieniek discusses her innovative leadership approach as detailed in her book 'Cake on Tuesday.' She emphasizes the importance of fostering a fun and creative culture within teams, the value of healthy disagreement, and the metaphor of 'going outside' to inspire creativity and problem-solving. Elizabeth share…
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Engagement Exchange: How well do you hide your panic from your people?
11:15
11:15
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A very real part of leadership is maintaining composure in high-pressure times. What are some keywords or go-to phrases you use to let your people know that you "got this?" Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-le…
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Ep 415: Building and maintaining your personal brand
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19:16
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Are you "always on stage?" Probably. But that doesn't mean you can't (or shouldn't) step off at times. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.By Chris Stark and Lorenzo Flores
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Engagement Exchange: Using behaviors over personality traits, follow-up
10:38
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Following up with specific best practices and acions you can take right now if you need help wtiting a great performance review. Welcome to the Engagement Exchange. Patreon Account: https://www.patreon.com/user?u=22174142 Become a supporter of this podcast: https://www.spreaker.com/podcast/hacking-your-leadership-podcast--4805674/support.…
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Ep 415: For effective performance reviews, use behaviors not personality traits.
18:30
18:30
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Many leaders have a tendecy to cite the personality traits of their employees on performance reviews rather than the observable behaviors that led to the specific business outcomes being measured. This is both unfair to the employee and it's far less defensible if the employee decides to challenge the review. Patreon Account: https://www.patreon.co…
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