Best Daniels Head Insurance Podcasts (2024)

1
Law Firm Business Development and Marketing Tools [Remix] 11:29

5h ago11:29

11:29

In this episode, we're offering a powerful 2-pack toolkit to help attorneys start planning for the new year and tackle key considerations for 2025. First, we explore essential components of a successful business plan for your law firm. We'll start by diving into how to create business plan objectives and outline the five key components for designin…

1
S5 EP3: Just go for it - Andrew Howie, Head of Advisory, Grant Thornton Bermuda 16:48

4h ago16:48

16:48

On the podcast this week, we welcome Andrew Thornton, Head of Advisory at Grant Thornton Bermuda. Andrew shares: an overview of his career journey from trainee accountant with Ernst & Young to joining Grant Thornton 20 years ago moving to Bermuda 2 years ago to run the advisory side of the business the outcomes of acquiring and merging with local f…

1
Strategize and Improve Your Law Firm's First Impression to Attract Clients 13:43

6d ago13:43

13:43

First impressions are crucial, especially in the legal industry. Prioritizing your law firm's first impression is imperative to successful growth. In this episode, we discuss five strategies for improving how a potential client first sees you by increasing your digital footprint and enhancing your services once they walk through your doors. More Re…

1
S5 EP2: An international career in a small-town environment - Jesse DeCouto and Tonia Morgan, Canopius Re 19:18

8d ago19:18

19:18

On the podcast this week, we continue our Bermuda series by interviewing Jesse DeCouto and Tonia Morgan at Canopius Re. Chief Underwriting Officer, Jesse and Chief Financial Officer, Tonia talk about: their respective career journeys to joining Canopius Re where the business is now and plans for the future the culture and characteristics that make …

1
10 Leading Reasons Attorneys Get Sued and Mitigating the Risks Involved 16:34

7d ago16:34

16:34

In this episode, we discuss the ten top reasons attorneys get sued. We break down the risks associated, cover the impact the error or omission can have on a client, and share tips to mitigate risk in your law practice. The 10 leading reasons discussed are: negligence, breach of confidentiality, missing filing deadlines, inadequate case evaluation, …

1
S5 EP1: Taking the opportunity - with Katie Partington-Howarth, Chief Capital Officer, Ariel Re 18:27

9d ago18:27

18:27

On the podcast this week, we’re delighted to launch our new Bermuda Series by interviewing Katie Partington-Howarth, Chief Capital Officer at Ariel Re Katie talks to Nick Hoadley about: Her career background and joining Ariel Re in 2005 The culture and characteristics that make it a great place to work How she engages in wider aspects of Bermuda li…

1
Law Firm Billing Best Practices and Software Solutions 14:16

14d ago14:16

14:16

In this episode, we discuss legal billing best practices, cover five popular software options, and share tips to help you choose the right legal billing software solution for your law firm. We discuss the features, benefits, and pricing of the following legal billing software options: Clio Bill4Time TimeSolv MyCase Zola Suite Accurate and efficient…

1
S4 EP68: A Passion for Making a Difference - Tara Foley, CEO, AXA UK & Ireland 30:13

16d ago30:13

30:13

This week, we are joined by Tara Foley who shares with us her journey to becoming the CEO of AXA, UK & Ireland and her passion for making a difference. The Insurance Coffee House Podcast is brought to you by Insurance Search. An international Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses in the UK, Bermuda an…

1
S4 EP67: Building High Performance Teams - Pepe Velasquez, EVP Human Resources, MAPFRE USA 17:52

23d ago17:52

17:52

On this episode we interview Jose Luis (Pepe) Velasquez and find out how he has used his experience working at blue chip companies like Heineken to drive a high-performance culture at Mapfre USA. Connect with Pepe on LinkedInhttps://www.linkedin.com/in/jose-luis-velasquez-906560/on LinkedIn or find out more about Mapfre USA https://www.linkedin.com…

1
10 Tips to Level Up Your Customer Service 16:30

30d ago16:30

16:30

Customer service is essential for acquiring, retaining, and referring clients, making it foundational to a law practice's success. In this episode, we share ten tips to enhance customer service and discuss ideas on how to implement them and their impact. More Resources: Grow Your Law Practice with Client Referrals Client Relations Checklist Task Ev…

1
Legal Productivity Hacks 14:33

1M ago14:33

14:33

Are you busy, or are you productive? Busy and productive are often erroneously and interchangeably used. In this episode, we break down the differences and how you can use both to your advantage. We will also cover multiple productivity tips and strategies you can start implementing today! Here are the few popular time-management techniques and str…

1
S4 EP66: Commercial curiosity, business bifurcation and culture co-creators - Warrick Beaver, Group Chief People Officer, Fidelis Insurance Group 33:25

1M ago33:25

33:25

Zimbabwe born and South Africa educated, Warrick Beaver started his working life as an HR professional in the fashion retail industry. “If you're talking about journeys to insurance, fashion and retail is probably as far away as you can imagine. I was taught that you were a retailer first and an HR professional second”, says Warrick. “The lesson le…

1
Communication is the Key to a Successful Law Firm 14:40

1M ago14:40

14:40

In business, especially in the ever-evolving legal space, communication is an invaluable tool that has distinguished itself as the master key to success. Effective communication requires an understanding of various elements and quality communication requires deeper skills that can be enhanced. In this episode we discuss tone, body language, active …

1
Understanding the Stealth of Social Engineering Tactics 14:06

2M ago14:06

14:06

In this episode, we delve into Social Engineering. We discuss the tactics of attack cybercriminals use and outline defensive best practices to implement in your law firm. While this episode focuses on Social Engineering, we also go over other common cyber threats law firms should be aware of and what should be included in cybersecurity training. Mo…

1
The Costs and Benefits of Having Cyber Liability Insurance 12:45

2M ago12:45

12:45

In today's digital age, the rise of cybercrime fuels the dreams and ambitions of cybercriminals. If you aren't actively defending your data and protecting your business with cyber insurance, you could be supporting their dreams. In this episode, we explore the costs and benefits of Cyber Liability Insurance. We'll discuss the differences between st…

1
S4 EP65: Going one level deeper to challenge the givens - Steve Dukes, CEO, Confused.com 27:26

2M ago27:26

27:26

“Many people you'll work with and meet in business will be happy to accept information and explanations in the way it's being presented to them. Some people you work with will have a real appetite to go one level deeper because they'll want to know the drivers of the things they are seeing. They'll want to have a proper understanding about how that…

1
Key Differences Between Cyber Liability Insurance and Data Breach Insurance 9:01

2M ago9:01

9:01

According to IBM's 2024 Cost of a Data Breach report*, the global average cost of a data breach is at $4.88M, a 10% increase from last year. Many attorneys hear about these large losses and think they're immune. The reality is that law firms store sensitive information that is lucrative to cybercriminals. In this episode, we discuss the differences…

1
Who is Responsible for Law Firm Security Breaches? [Replay] 7:41

2M ago7:41

7:41

Think you're protected? You might be surprised. Even after taking precautions, you could still find yourself facing a lawsuit. But why? In this episode, we break it down: Who owns the data when you use a third-party payment processor? Who is liable for a data breach involving third-party services? What about attorneys accepting credit card payments…

1
Cybersecurity in Your Email Inbox 9:27

3M ago9:27

9:27

In this episode, we are discussing cybersecurity in your email inbox. Email plays a critical role in our lives, which makes it an attractive target for cybercriminals. Understanding the desire for email access and the tactics used to get in is paramount. Underestimating cybercriminals by thinking your email information isn't captivating is fallacio…

1
User Error Remains a Top Cyber Threat 10:43

3M ago10:43

10:43

The leading cyber threat remains human error. A user's inadvertent actions create openings for cybercriminals to breach networks and gain unauthorized access to data. So, today, we are discussing how these errors happen, the tactics cybercriminals use to trick users, and some best practices for implementing and mitigating risk. Listen to our Season…

1
Defending Against Ransomware Attacks, Around Since 1989 10:13

3M ago10:13

10:13

Today, we are taking a deep dive into ransomware attacks. What they are, how long they've been around, and proactive measures you can take to protect your law firm from this cyber threat. Ransomware attacks have been around for decades, starting with a floppy disk in 1989. Evolving and creatively attacking businesses and everyday users to encrypt s…

1
Do You Use Multi-Factor Authentication for Everything? 8:00

4M ago8:00

8:00

In this episode, we discuss multi-factor authentication, how it protects data, and why it should be used for everything. 2023 held the record for cybersecurity breaches in the legal industry, compared to the previous five years combined. Take today's episode as your sign to recognize the exposures and the vitality of safeguarding your information w…

1
Is Your Law Firm Prepared for a Cybersecurity Breach? 10:57

4M ago10:57

10:57

In this episode, we go over what a cybersecurity breach is, what it could mean for your law firm, and how you can prepare to protect your data. According to an article from Forbes Advisor, data breaches have increased 72% since 2021. The FBI's Internet Crime Complaint Center reported that more than 880,000 complaints were made by cybercrime victims…

1
Managing Security for a Remote Law Office 9:42

4M ago9:42

9:42

Tune in as we recap an interview with Managed IT expert Zachary Wilcoxen. He shares some important and manageable steps law firms can take to manage the risks associated with remote and hybrid workforces. For more on Zac's company, Pretect Managed IT Services, visit their website at https://pretect.us/. More Resources: Cyber Liability Self-Assessme…

1
S4 EP64: Driven to help high-performing insurance people succeed - Nick Hoadley, CEO, Insurance Search 32:41

4M ago32:41

32:41

“DE&I is one of the biggest challenges for the industry. For a lot of our clients in the US, it's one of their biggest priorities”, says Nick "Before we engage with a client, we really want to make sure they're set up for diverse candidates. It's so important for us as an insurance executive search firm, that if we move someone who's very successfu…

1
What is Data Breach Insurance and Why You Need It 8:31

4M ago8:31

8:31

Data Breaches are shockingly common. It's never safe to assume that your business isn't vulnerable. In this episode, we go over what Data Breach Insurance is, the two main types, and what it covers. We also share four tips to help protect your law firm and a valuable resource to quantify your risk. More Resources: Cyber Liability Self-Assessment Pa…

1
S4 EP63: Achieving business imperatives and being in good company - Daniel Fisher, Group Head of HR, Communications & Culture, Hamilton Insurance Group 25:31

4M ago25:31

25:31

“The strength of our culture was something we used in the presentations to analysts and investors”, says Daniel. “We did some work around our employee value proposition and we asked our colleagues, ‘Why do you work at Hamilton?’ The common theme was collaboration and that's how we came up with the phrase ‘In good company’. As part of the IPO, we us…

1
Reviewing the Cyber Liability Self-Assessment 10:44

4M ago10:44

10:44

Can you financially survive a cyberattack? Are you as prepared as you want to be in terms of financial status, insurance coverage, or processes? This Cyber Liability Self-Assessment was designed to help you answer these vital questions in three thoughtful steps. Take your assessment and create an action plan. More Resources: Cyber Liability Self-As…

1
S4 EP62: Having a myopic focus on solving a real reinsurance problem – Ben Rose and Jerad Leigh, Co-Founders, Supercede – the Reinsurance Platform 36:49

5M ago36:49

36:49

“In our experience, a reinsurance deal was being profiled in a physical binder full of paper. I thought, ‘How good would it be if we could take risk or bundles of risk and make a profile for it’", says Ben. "Think of all the information that you could attach to that profile. That was a very early concept. For a long time we debated, how this would …

1
S4 EP61: Seeking industry agnostic skills and setting diverse talent up for success - Nicola Grant, Chief People Officer, Hiscox 27:15

5M ago27:15

27:15

“When you hire for specific experience, then you're always going to have to hire for somebody within the industry”, says Nicola. “When you break it down to what are the specific jobs to be done, what are the skills that are required to do those jobs, often those skills are industry agnostic. There are clearly some examples where that's not the case…

1
Q&A: Professional Liability Insurance Questions Answered 24:14

5M ago24:14

24:14

In this episode, we answer over a dozen questions commonly asked by attorneys and law firms about Professional Liability Insurance. Insurance policies differ. There are different types of insurance, forms, and carriers, and each carrier will be different. It's important to understand the policy you're purchasing. Ask questions and stay curious abou…

1
S4 EP60: Ownership, purpose and being part of an accelerated growth story - Charlotte Hubble, HR Director, Howden Re 27:24

5M ago27:24

27:24

“We talk a lot at Howden around not just coming to work, but coming to build a business. It really allows people to kind of have that sense of ownership, that sense of purpose and really allows people to feel like they're part of what they're building”, says Charlotte. “They understand it and can take a lot of pride. It’s a really different mindset…

1
Protecting Yourself with Automatic Renewal Processes 13:46

5M ago13:46

13:46

In this episode, we are going over a few tips to help protect yourself when your professional liability insurance carrier offers an automatic renewal. As we talk about and often say here, Lawyers Professional Liability Insurance is a unique line of insurance. Its complexities require your vigilance. If your carrier offers an automatic or expedited …

1
Price vs. Value: Making Informed Choices When Shopping for Lawyers Professional Liability Insurance 8:36

5M ago8:36

8:36

While it is essential to have a budget for Lawyers Liability Insurance, price should not be the sole determining factor. Law is dynamic, and your professional liability insurance should be tailored to fit your practice. If it's not, the money you spend on insurance is wasteful. In this episode, we want to help you understand why this common practic…

1
S4 EP59: Leveraging your insurance network as a Managing Partner - Martin Blake, Managing Partner Program Lead, Insurance Search 20:09

5M ago20:09

20:09

“It's a fantastic opportunity to build something for yourself but within an established business. It’s very much engaging with customers and driving dialogue around their search requirements”, says Martin But it’s also supported by a world class centre of excellence for delivery, so they can really focus on driving those relationships, identifying …

1
Navigating Your Professional Liability Policy: Reporting a Claim & Your Rights Under the Policy 10:59

6M ago10:59

10:59

If you think not reporting a potential claim is helpful or wise, this episode can help you avoid this common mistake! Attorneys purchase a Lawyers Professional Liability Insurance policy for various reasons. No matter your reason, understanding the rights you have under your policy and how not exercising your rights can be detrimental to your insur…

1
S4 EP58: Looking at DEI data to create a consistent, holistic opportunity for all - Don Robertson, EVP & Chief Human Resources Officer, Northwestern Mutual 33:42

6M ago33:42

33:42

“We wanted to make sure that there were slates, they were diverse and had all the groups represented. It isn't a case of trying to stop someone from getting something they deserve. What you're trying to do is make sure these other groups get the opportunities they deserve", says Don. "I'm not a believer that we favor one group or another. I'm just …

1
S4 EP57: Building the right foundations to embrace the AI implementation journey - Prashant Hinge, Chief Digital Transformation Officer, MSIG USA 26:19

6M ago26:19

26:19

“Given the potential of AI, we should all be focused on ensuring it's part of our strategic roadmap. It is an excellent tool that is going to allow us to rethink, reimagine how we deliver products, services and experiences to our client base”, says Prashant. “Is it machine learning? Is it deep learning? Is it unstructured data? Is it predictive mod…

1
Lawyers Re-Entering the Admitted Market After Placement in the Non-Admitted (Surplus Lines) Market 9:43

6M ago9:43

9:43

Many factors can contribute to law firms being attractive to admitted insurance carriers. The good news is you can control some of them. One of our seasoned agents, Stephen Dimiceli, who is well-versed in attorney malpractice insurance sat down for an interview and talked through how attorneys can navigate their way back to the admitted market afte…

1
S4 EP56: Breaking down barriers to inclusivity and empowering flexibility - Angie Schaefer, Corporate SVP and Chief HR Officer, Safety National 22:24

6M ago22:24

22:24

“Flexibility has been key. We've worked really hard to figure out, how do we meet the commitments to our customers, but also empower our employees to have the work experiences that they're looking for and that are a good fit for their families”, says Angie, as she discusses how Safety National are breaking down the barriers to inclusivity. “We offe…

1
Law Firm Malpractice Claim Preparedness 13:40

6M ago13:40

13:40

No one likes unpleasant surprises, especially in business. An unwelcome surprise specific to a law practice is a legal malpractice claim. Some attorneys protect their practice with Lawyers Professional Liability Insurance in preparation for potential claims, but many assume a lawsuit won't happen to them. In this episode, we cover a few common scen…

1
S4 EP55: Enabling possibility through changing priorities in the career lifecycle - Jennifer Centrone, Chief Human Resources Officer, Arch Capital Group 30:34

6M ago30:34

30:34

“The blend between work and life is really blurred. It's important for employees to step back and have a good sense of purpose, belonging and balance”, says Jennifer. “We're sharing our expertise and our innovation. It's our employees who are doing that. No matter what position somebody is in, every day they're making something possible, whether it…

1
How Attorneys Should Approach Malpractice Claims 8:17

7M ago8:17

8:17

How soon should you involve your carrier when you're faced with a malpractice claim? Immediately. In this episode, we explain why immediate reporting is necessary and in your best interest. We also discuss whether there's ever a time that an attorney should represent themselves in a malpractice suit. After listening, go download your checklist to N…

1
S4 EP54: An unwavering dedication to nurturing and advancing all talent - Andrea Brogger, Chief Human Resources Officer, AssuredPartners 26:04

7M ago26:04

26:04

“There is this misconception that the only way to grow or advance is to move into leadership. Some people just don't want that or aren’t sure”, says Andrea. “We want to give people an experience who aren't sure if they want to. We'll find opportunities to allow them to try their hand in things like the mentorship program, where they have an unoffic…

1
The Difference Between Claims-Made and Occurrence Policies 11:59

7M ago11:59

11:59

Understanding the differences between occurrence and claims-made policy forms can empower you to confidently purchase insurance that meets your unique needs. In this episode, we are going to break down what you need to know about these two different policy forms to give you the knowledge and confidence to ask the right questions, help you understan…

1
S4 EP53: Attracting high performance talent through turnaround results - Karen Caddick, Chief Human Resources Officer, SiriusPoint 22:57

7M ago22:57

22:57

“A lot of businesses talk about it, but do they really analyse what they need to do to build it? We've spent a lot of time thinking about what high performance looks and feels like within the context of a turnaround”, says Karen. “When I joined the business, I prioritized improving the culture, establishing values that really mean something, as wel…

1
Don’t Wait for Renewal: What Firm Changes to Report to Your Insurance Agent ASAP 9:39

7M ago9:39

9:39

Don’t allow a lapse in communication to jeopardize the protection of your law practice. A continuously updated policy will save you time at renewal and will protect your law firm from any loss of coverage that can occur from an outdated policy. In this episode, we are going over some key changes you'll want to promptly report to your agent or carri…

1
S4 EP52: Scaling without compromise and being comfortable with change - Vikki Caruso, Chief People Officer, Clearcover 20:45

7M ago20:45

20:45

“We learned a lot early on and we continue to learn as we scale the organization remotely. Some of the key things are over communicating. Sometimes you're having a few more meetings to feel that personal connection”, says Vikki. “We've set up mentor programs, our summit leadership where you're partnered with another leader in the organization. If y…

1
High Risk Areas of Practice (AOPs) with Respect to Professional Liability Insurance 9:46

7M ago9:46

9:46

Understanding a carrier's thought processes regarding risk is not always straightforward. However, it's important to make an effort to understand areas of practice (AOPs) from a carrier's perspective. In this episode, we are shedding light on how a high claim frequency can impact a specific area of practice across the board, view high-severity AOPs…

1
S4 EP51: Competing on a global scale and projecting women’s voices - Kirsten Beasley, Head of Office, Bermuda, Willis Towers Watson 26:23

7M ago26:23

26:23

The opportunities are vast. Hundreds and hundreds of companies with a physical presence here and the jobs to go with it. It's important that all Bermudians remember that we're not just competing within Bermuda and our small country, we're competing on a global scale”, says Kirsten. “We are an exceptionally well-educated island. It's critical there …

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