Best The Team Training Institute | Dr. John Meis

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Ep 139: Profitability & Expanding Your Menu of Care 22:27

10d ago22:27

22:27

If you’re experiencing a profitability squeeze in your dental office, you’re not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profit…

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Ep 138: Getting More 5-Star Patient Reviews with Dr. Len Tau 37:29

17d ago37:29

37:29

Before a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it’s time to build a stronger onl…

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Ep 137: The Biggest Profitability Mistakes in Dentistry 33:51

2M ago33:51

33:51

Most practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payr…

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Ep 136: Rethinking the Phones with Richard May 32:14

2M ago32:14

32:14

The reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren’t being answered consistently enough or conversations don’t flow smoothly, patient concerns can fa…

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Ep 135: Hygiene-Free Models, Assisted Hygiene, Rising Wages, and Other Hot Topics 27:45

3M ago27:45

27:45

Debates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and s…

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Ep 134: Perfecting Patient Flow with Cassidy Dustin 21:49

4M ago21:49

21:49

Do you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you’re spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle t…

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Ep 133: Current Challenges in Dental Hygiene with Wendy Briggs (Part Two) 34:01

5M ago34:01

34:01

Rising dental hygiene wages and shrinking reimbursements are creating major challenges in dental offices. Many practice owners are asking themselves, “Is it even possible to be profitable with hygiene, or should I find ways to cut these losses?” With the right tools and training, dental hygiene can not only be profitable, it can be a thriving part …

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Ep 132: Current Challenges in Dental Hygiene with Wendy Briggs (Part One) 28:46

6M ago28:46

28:46

Did you know…? According to the ADA, dental assistant and hygienist vacancies have resulted in a 10% drop in dental practice capacity nationally. The ADA's Health Policy Institute also estimates that 1/3 of dental assistants and hygienists plan to retire within the next 5 years. Additionally, insurance reimbursements continue to fall and overhead c…

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Ep 131: Inside Our Practice Growth Model (Part Three) 26:04

6M ago26:04

26:04

How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you know how to make improvements to your practice and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create optimal patien…

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Ep. 130: Inside Our Practice Growth Model (Part Two) 33:18

9M ago33:18

33:18

How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you have insight into how to make improvements to your office and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create a m…

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Ep 129: Inside Our Practice Growth Model 27:51

10M ago27:51

27:51

How exactly does The Team Training Institute help dental practices grow and thrive? Plenty of consultants and experts claim to help businesses grow, but it’s difficult to know their approach and their strategies until after you’ve invested significant time and money into the process. Today, Dr. John Meis and Wendy Briggs are sharing a behind-the-sc…

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Ep. 128: Upgrading Dental Office Technology with Dr. Eric Tobler 31:30

11M ago31:30

31:30

Dr. Eric Tobler began his career as a dentist in his family’s office, working alongside his dad and his brother. As his career progressed, he learned more about practice management and developed an interest in dentistry’s innovation and technology. Today, Dr. Tobler is the Clinical Director for Mortenson Dental Partners and helps integrate new tech…

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Ep 127: Better Scheduling & Reactivation With Cory Pinegar 27:52

1y ago27:52

27:52

Dental practice success depends on getting patients into the chair for the care they need. Without effective phone calls and scheduling, practices miss opportunities to deliver treatment. Today, Cory Pinegar is joining Dr. John Meis and Wendy Briggs on The Double Your Production Podcast to talk about the challenges of converting phone calls into ap…

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Ep 126: Building a Positive, Energized Office Atmosphere with Victoria Roos Olsson 23:27

1y ago23:27

23:27

Victoria Roos Olsson is an expert in leadership development and has coached leaders across the world for the past 20 years. She works closely with the FranklinCovey innovations team and is one of the authors of FranklinCovey’s bestselling book, “Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team.” Today, she’s joining Dr…

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Ep 125: The Neuroscience of Decision Making with Dr. Paul Schempp 27:28

1y ago27:28

27:28

Dr. Paul Schempp is a behavioral scientist and professor at the University of Georgia where he studies decision making. Through his vigorous research, he’s uncovered how to make better decisions consistently and how to avoid bad decisions. Today, he’s sharing: How great decision makers use data to predict their future environment One skill that sep…

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Ep 124: How to Provide Easy Patient Financing with Jay Letwat 26:33

1y ago26:33

26:33

Money conversations can be awkward, and talking to dental patients about the cost of care can be daunting and uncomfortable for both the patient and the team. Today, Dr. John Meis and Wendy Briggs are sitting down with Jay Letwat from Sunbit to talk through ways to make these conversations easy and straightforward so patients get more options and m…

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Ep 123: Should Dentists Attend Team Training Days? 9:44

1+ y ago9:44

9:44

In today’s episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are answering a common question we hear from clients at The Team Training Institute, “Should owner-dentists and associates attend team training days?” If you’ve ever booked an in-office training day with us, or are considering it in the future, it’s important t…

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Ep 122: How to Improve the Case Acceptance Rate in Your Practice (Part 3) 21:32

1+ y ago21:32

21:32

In Part 3 of this series, Dr. John Meis and Wendy Briggs are sharing the best technology to use to raise case acceptance in your practice. One of the most important pieces of case acceptance is educating patients and making concerns visual for them. Because patients usually can’t see what’s happening with their teeth, they don’t understand the seve…

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Ep 121: How to Improve the Case Acceptance Rate in Your Practice (Part Two) 22:31

1+ y ago22:31

22:31

In Part Two of this series, Dr. John Meis and Wendy Briggs continue to discuss how to raise the case acceptance rate in a dental practice by creating smooth, effective patient handoffs (or trust-transfers). Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excell…

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Ep 120: How to Improve the Case Acceptance Rate in Your Practice (Part One) 19:12

1+ y ago19:12

19:12

In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice. When a practice doesn’t have a well-defined and consistent case acceptance process in place, patients don’t get the information and reassurance they need to move forward with necessary dental care. When this happens, …

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Ep 119: How to Get Your Team Excited About Your Biggest Goals 30:10

1+ y ago30:10

30:10

When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over? Today, we're sharing a segment from one of our recent practice growth retreats. In this session, Heather Driscoll is talking about what you can do to create more excite…

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Ep 118: “Moneyball” Strategies to Create Outsized Results in Your Practice 15:36

1+ y ago15:36

15:36

Wendy Briggs comes from a big family of baseball fans, so when the book “Moneyball” was released, she was eager to read it. Since then, she’s worked to apply these lessons to dentistry to allow practices to build teams of superstar performers. Today, she and Dr. John Meis are sitting down to talk through specific strategies practice owners can use …

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Ep 117: Practice Growth Insights with Kellie Black, RDH 21:11

1+ y ago21:11

21:11

Kellie Black started her career as a dental hygienist helping patients chairside. She found she also enjoyed the business side of dentistry and quickly rose into a leadership position within that practice where she helped the team expand from two offices to an impressive seven. Now Kellie is a business coach with The Team Training Institute and she…

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Ep 116: How to Include the Team in Measuring Key Practice Data 17:04

1+ y ago17:04

17:04

Understanding and monitoring practice data is crucial for a dental office to succeed. If you don’t watch key numbers, you can’t see what’s really happening in the practice and you can’t make improvements. Many practice owners resist involving the team in analytics and financials because they’re worried about difficult money conversations and the ri…

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Ep 115: Membership Plans vs. Discount Plans with Paul Lowry 21:37

1+ y ago21:37

21:37

In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Paul Lowry from Dental Menu to talk about how to use membership plans, discount plans, and rewards programs in your dental practice. In-house benefit plans are a great way to serve patients who don’t have dental insurance. Offering your own plans and…

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Ep 114: How Hygienists Can Serve Patients at a Higher Level with Paige Hood 24:56

2y ago24:56

24:56

Paige Hood is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got years of experience not only improving her own skills as a hygienist, but also helping others excel. Today, Paige is joining Wendy Briggs on The Double Your Production Podcast for an in-depth conversation about how hygienists can raise the…

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Ep 113: How to Use the Japanese Principle of Kaizen to Give Your Practice a Competitive Edge 17:21

2y ago17:21

17:21

Kaizen is the Japanese business philosophy of continuous improvement. Rooted in post-World War II economic reform, Kaizen is about making steady changes for the better. Toyota famously used this concept to develop its lean manufacturing process and become a leader in quality in the automotive industry. Kaizen can be used in a dental setting as well…

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EP 112: Insights About the Current Hygiene Shortage with Bert Triche, RDH 30:23

2y ago30:23

30:23

Bert Triche is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got 43 years of hygiene experience and has coached other hygienists for 12 years. She’s joining Wendy Briggs today on The Double Your Production Podcast for an important conversation about how hygienists, dentists, and office managers can nav…

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Ep. 111: Negotiating Commercial Real Estate in Dentistry with Colin Carr 24:04

2y ago24:04

24:04

Most dentists don’t have extensive experience in property negotiations and this puts them at a significant disadvantage when purchasing or leasing property for their dental office. Today, Colin Carr is joining Dr. John Meis to talk about how to level the playing field in these negotiations and allow dentists to expand and grow more seamlessly. Coli…

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Ep 110: Damaging Myths of the Dental Business (+ 3 Profitability Levers to Improve Performance) 23:04

2y ago23:04

23:04

There are pervasive myths in all industries that, if left unchecked, can damage the morale of business owners. Dentistry is no different. Today, we’re debunking some of these myths so you can make decisions in your dental practice with confidence. In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are clearing up …

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Ep 109: Using AI Tools to Increase Patient Flow with Amol Nirgudkar 23:37

2y ago23:37

23:37

Did you know… on average, 40% of the incoming calls to a dental practice go unanswered? The loss involved with phone inefficiencies is much larger than most practice owners think. When patient calls don’t get answered, appointments don’t get scheduled, and the practice loses a tremendous amount of opportunity. Amol Nirgudkar is the CEO of Patient P…

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Ep 108: Tools to Alleviate Stress and Isolation in Dentistry with Carrie Marshall 20:06

2y ago20:06

20:06

Carrie Marshall grew up in a family dental practice. As an adult, she worked as a dental assistant and helped her dad grow the practice from 2 chairs to 10 chairs. As the practice continued to grow and her brothers joined, she noticed the stress level in her parents rising. She watched her dad stay up late at night trying to build a practice that c…

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Ep 107: Lessons from 1000+ Dental Offices with Jim Philhower 20:56

2y ago20:56

20:56

Jim Philhower was the Director of Sales & Leadership at Henry Shein for decades. He helped develop and lead the sales team and worked with dentists around the country to create better results in their practices. Jim has been in over 1000 practices across the US and has intricately studied what works in the dental business. We’re thrilled to announc…

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Ep 106: Unlocking the Magic in Your Dental Practice 14:39

2y ago14:39

14:39

In today’s episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sharing a sneak peek of this year’s Champions of Dentistry Summit. The Summit is happening April 28-29 in Orlando, FL where we’ll be working with practices around the country to rapidly improve their results, all while soaking in the magic and business less…

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Ep 105: How to Determine Which Technologies to Bring Into Your Dental Practice 28:55

2y ago28:55

28:55

Investing in technology is a big decision for any practice owner. Almost every practice has had the experience of investing in technology that doesn’t get used (we’ve seen a lot of “technology garages” in offices with equipment that sits idle). In other cases, when practice owners are more hesitant to make tech investments, the practice can miss ou…

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EP 104: Alleviating Bottlenecks and Designing Efficient Dental Offices with Angie Bachman 29:20

2+ y ago29:20

29:20

Today on the Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sitting down with Angie Bachman of Design Ergonomics to about how she helps practices become some of the top-producing offices in the nation. Design Ergonomics has revolutionized dentistry by applying lean manufacturing principles of the famed Toyota production process …

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EP 103: Humility vs. Overconfidence: The Willingness to Rethink Your Position and Pivot 18:31

2+ y ago18:31

18:31

In this episode of the Double Your Production podcast, Dr. John Meis and Wendy Briggs are diving into Adam Grant’s new book, Think Again. They are unpacking some of the key insights from the book and talking through how these ideas apply to dental practice owners and teams. The business environment is always changing, so every practice owner needs …

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EP 102: Four Ways Dental Teams Can Increase Case Acceptance 30:51

2+ y ago30:51

30:51

If patients don’t move forward with treatment, everybody suffers. The patient’s condition worsens over time, team members get frustrated, and the practice performance declines. Part of providing the very best care for patients is helping them feel comfortable saying yes treatment. When it comes to case acceptance, small things make a big difference…

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EP 101: Quiet Quitting: What It Is and How It’s Affecting Dental Practices 24:32

2+ y ago24:32

24:32

What exactly is “quiet quitting”? The term has been trending in the news and on social media lately, so Dr. John Meis and Wendy Briggs are diving into the topic and how it affects dental practices in this episode of the Double Your Production Podcast. Quiet quitting occurs when team members who are frustrated in their roles drastically reduce the a…

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EP 100: How to Offer Your Own Dental Benefit Plan with Paul Lowry 29:20

2+ y ago29:20

29:20

On this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Paul Lowryfrom Dental Menu to talk about how to add a customizable, flexible benefit plan to your practice. Patients without insurance (or patients with not-so-great insurance) don’t always keep up on their appointments because paying out of pocket c…

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EP 99: How to Recognize and Resolve Capacity Issues in Your Dental Practice with Dr. David Ahearn 42:59

2+ y ago42:59

42:59

In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Dr. David Ahearn, a dentist and the founder of Design Ergonomics and Ergonomic Products, to talk about how to find and alleviate capacity issues in your dental practice. What we find overwhelmingly with our clients is that doctor-owners often believe…

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EP 98: Tips for Getting Insurance Claims Paid with Dr. Travis Campbell 25:03

3y ago25:03

25:03

In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Dr. Travis Campbell, a dental insurance expert and dentist who teaches teams how to navigate the complexities of insurance. Known as “the dental insurance guy”, Dr. Campbell understands the nuances of insurance and helps practices get fewer denials a…

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EP 97: Important News About Dental Sleep Medicine 28:47

3y ago28:47

28:47

It’s easy to take the simple things in life for granted, like breathing. Breathing is so simple, that we don’t even think about it. Yet, if we don’t breathe well, we don’t sleep well, and we don’t live well because our health falls apart. In this episode of the Double Your Production Podcast, we’re discussing new developments in dental sleep medici…

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EP 96: Staffing problems? [Answers inside] 19:48

3y ago19:48

19:48

It seems like every doctor we talk to these days has a similar problem: they’re struggling with finding and building a team. We’re seeing signs on front desks saying, “Please sign in and have a seat. We’re short-staffed today.” So, what’s the solution? In this episode of the Double Your Production Podcast, Dr. John Meis and Wendy Briggs are sitting…

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EP 95: Teamwork Secrets for Dentists [from an Olympic medalist] 24:28

3y ago24:28

24:28

What can a champion figure skater teach you about success in a dental practice? It turns out, a lot. Because winning an Olympic medal is much like building a winning practice. What are the secrets? Find out in our exclusive interview with U.S. Olympic medalist, Nancy Kerrigan. You’ll discover: The life-changing magic of self-belief Why you cannot b…

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EP 94: This May be Dangerous to your Wealth with Chris Mahan 21:43

3y ago21:43

21:43

Did you know… Between 70% and 80% of dentists don’t have a tax strategy. And if you’re among them, you’re probably throwing away money that you could be investing for retirement. Why work harder and longer than you have to? In this episode of the Double Your Production Podcast, you’ll discover: The biggest tax deduction on the planet for dentists H…

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EP 93: How to stop worrying about profitability and staffing [Free Book!] 25:09

3y ago25:09

25:09

Can better patient care really lead to more profitability (even during Omicron, with staff shortages, cancels, and fails)? Yes, it can. How? That’s the subject of today’s episode of the Double Your Production Podcast. Listen and you’ll find the surprising keys to profitability as we take a deep dive into Dr. John’s new book, Cracking The Code. (Plu…

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EP 92: Grow And Have Fun? 20:19

3y ago20:19

20:19

Is growing your practice fun? If not, you’re doing it wrong. Today’s episode is special because our guest is Dr. Ed O’Flaherty, based in Dublin, Ireland. The traditional practice in Ireland has only one or two treatment rooms, maybe 6 at most. But Dr. O’Flaherty has 16 ops. So, he’s doing things very differently in an environment where growing a pr…

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EP 91: How to Have a 60K Day 24:41

3y ago24:41

24:41

Yes, you can produce $60,000 in one afternoon. And, you can do it without sacrificing patient care. That’s the subject of today’s episode of the Double Your Production Podcast. Listen now to discover: The blueprint for a $60k “open house” that your patients will love How to market your event (Tik-Tok? Facebook? The answers may surprise you) Invisal…

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EP 90: 4 Secrets to Better Scheduling 17:57

3+ y ago17:57

17:57

Is your practice behind schedule almost every day? Are you rushing from one patient to the next? Does it take weeks before you can fit a new patient in? If you answered yes just once, you’re not alone. And while there’s no such thing as a perfect schedule, you can make progress. You can see more patients, with fewer headaches, without risking a los…

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