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Let's Talk Dispatch

Ashley Valenzuela

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Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of The Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend, and find us on social media by searching The Raspy Dispatcher.
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A Healthy Shift

Roger Sutherland | Shift Work Nutrition, Health & Wellbeing Coach

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A Healthy Shift Podcast with Roger Sutherland Shift work and night shift can be brutal—but they don’t have to be. Join veteran shift worker Roger Sutherland, a former law enforcement officer with 40+ years of experience in Melbourne, Australia, and a certified nutritionist. In A Healthy Shift, Roger shares evidence-based nutrition, health, and well-being strategies to help shift and night shift workers boost their energy, improve sleep, and maintain a healthy work-life balance. If you're rea ...
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Text me what you thought of the show 😊 Let’s be real—shift work isn’t the same for everyone, especially for women. If you’re a woman working overnight or rotating shifts, you know it’s not just about managing late nights or early mornings. There’s a lot going on beneath the surface that makes shift work harder for women—and the science backs it up.…
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Text me what you thought of the show 😊 Are you a shift worker struggling with your health and well-being? In this episode, health coach Sophie Ballantyne shares her inspiring journey from a traditional nursing career to embracing holistic health practices. Sophie dives deep into how light exposure impacts your sleep and energy levels, offering expe…
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In this episode of Let's Talk Dispatch I am joined by T’airra Whitis a seasoned communications center manager and doctoral researcher exploring how supportive leadership can transform dispatch centers. We discuss the vital need for empathy in leadership, the impact of offering training and development opportunities, and how connecting more deeply w…
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Text me what you thought of the show 😊 In this episode of A Healthy Shift, Roger Sutherland, a certified nutritionist and experienced shift worker, reveals a simple, revolutionary habit that can transform your shift work routine. By drinking 500 ml (16 ounces) of water first thing in the morning, you can kickstart your day with a surge of energy, c…
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Text me what you thought of the show 😊 In this episode, we sit down with Tam Epshtein, a shift worker who shares her journey from "surviving" to thriving during night shifts. With the help of Roger, an experienced coach and owner of the podcast, Tam discovered how small but powerful changes to her routine could drastically improve her energy, body,…
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Text me what you thought of the show 😊 Struggling to balance shift work with personal life? In this episode, seasoned law enforcement officer Roger shares tips on maintaining mental well-being and energy amidst the demands of shift work. We discuss the importance of camaraderie and debriefings with fellow officers, the leadership pressures during C…
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In this episode ofLet’s Talk Dispatch, we sit down with Katie Farber, a Public Safety Dispatcher II at Ventura County Fire Dispatch. Katie shares her journey in dispatch, her experience leading the Peer Support Team, and her unique partnership with Hudson, a certified therapy dog. Together, they provide comfort during critical incidents and large-s…
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Text me what you thought of the show 😊 Imagine transforming your health and vitality with just 30 minutes a day. Join me, Roger Sutherland, as I reveal the incredible benefits of a simple daily walk, especially for those of us navigating the challenges of shift work. As a certified Nutritionist and a seasoned shift worker, I understand firsthand th…
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Text me what you thought of the show 😊 Ever wonder how to thrive while the world sleeps? Join us as Roger Sutherland, a seasoned law enforcement officer turned coach, shares insights into conquering the night shift lifestyle. Discover how blue light blocking glasses, like the innovative Swanwick brand from Australia, can be a game changer for those…
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Text me what you thought of the show 😊 How can a simple change in your routine revolutionise your shift work life? Discover why morning light exposure could be the key to unlocking better energy levels, mood, and sleep quality, especially if you're a shift worker. Join me, Roger Sutherland, as I explore the transformative effects of natural light o…
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In this episode of Let's Talk Dispatch, we’re joined by Stephen Sutton, a Senior Telecommunicator with over 30 years in public safety. Stephen shares his journey through EMS, Corrections, and 911, shedding light on how these experiences shape his approach to leadership and managing change. We explore the constant evolution of 911 centers—from staff…
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High blood pressure, also known as hypertension, is a common yet often underestimated health condition that affects millions of people worldwide. While it may seem inconspicuous, high blood pressure can have serious consequences if left unchecked. Let’s delve into what high blood pressure is, its causes, associated risks, and how you can prevent it…
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Text me what you thought of the show 😊 What if you could finally take control of shift work’s chaos while improving your health? Join Dr. Olivia Walsh, mathematician and founder of ArcaScope, as she introduces the ArcaShift app—designed to align your body clock with your work schedule through personalised recommendations. With expertise in circadia…
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Text me what you thought of the show 😊 Is the rise in youth crime a product of our current legal system's ineffectiveness, or are there deeper societal influences at play? We navigate the multifaceted issue of youth crime, particularly car theft and reckless behavior, probing the motivations behind these actions. Is it the thrill of adrenaline, a l…
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Text me what you thought of the show 😊 Could the relentless pressures of caregiving be quietly eroding your well-being? Join me, Roger Sutherland, as we uncover the hidden impact of compassion fatigue on oncology nurses in Australia and its ripple effect on all caregivers. Drawing insights from a pivotal study in the European Journal of Oncology Nu…
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Today's episode marks our first Minisode of 2025! These stand-alone episodes will keep you updated on all things happening at The Raspy Dispatcher, highlight dispatch-related news you won't want to miss, and so much more. Be sure to hit that subscribe button so you never miss an update! Interested in joining our Dispatch Dialogues? Sign up through …
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Text me what you thought of the show 😊 Join us for an inspiring conversation with Kate Morris, a certified nutritionist and business manager, who sheds light on the profound impact of lifestyle changes on long-term health and fitness. Kate shares her journey from being a clinical nutritionist to becoming a successful online coach, adapting her appr…
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In this episode of Let's Talk Dispatch, Maria Henry, a CAD System Administrator with 26 years of experience as a 911 dispatcher, joins us to discuss mental health and the evolving career paths for dispatchers. A living organ donor and current doctoral candidate in Information Technology, Maria reflects on the incredible support of her 911 community…
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Text me what you thought of the show 😊 Unravel the critical ties between maternal shift work and the significant health challenges faced by mothers and their unborn children. As a certified nutritionist and veteran shift worker, I, Roger Sutherland, offer an eye-opening exploration into the hidden risks associated with rotating night or extended sh…
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In this episode of Let's Talk Dispatch, Reggie Parker joins us to shed light on the often-overlooked role of dispatchers in crisis situations. As a Behavioral Health Coordinator and crisis negotiation leader, Reggie has dedicated his career to empowering dispatchers with emotional resilience and de-escalation skills. Together, we discuss the import…
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Text me what you thought of the show 😊 Could the secrets of elite athletes unlock the potential of shift workers? Join us as we explore this intriguing question with Dr. Ian Dunican, a leading expert in sleep and performance. Dr. Dunican draws from his diverse experiences, including his military background and extensive work with companies like Rio…
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Text me what you thought of the show 😊 What if resisting the sugary temptations in your break room was as simple as changing your mindset? Discover the power of setting boundaries with confidence in this episode dedicated to equipping shift workers with the tools to fend off those persistent treats. Join Roger Sutherland as he shares his personal e…
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In this episode of Let's Talk Dispatch, we’re joined by Jason Barto, a dedicated Peer Supporter and founder of The Paths of the Warriors. With a rich background in emergency services, Jason has served as a Ski Patroller, Firefighter, HAZMAT Specialist, and a member of Utah Task Force One. He shares his journey through some of his most critical inci…
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Text me what you thought of the show 😊 Can your bedroom be sabotaging your sleep? Join me, Roger Sutherland, as we uncover the hidden factors that might be stealing precious rest from shift workers worldwide. We'll explore why even nine hours in bed can leave you feeling exhausted and how your environment might be to blame. From mastering the perfe…
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Text me what you thought of the show 😊 After four decades in law enforcement, Roger Sutherland brings a wealth of experience to our conversation, guiding us through the fascinating entwining of music and memory. We kick things off by embracing nostalgia, celebrating the golden days of radio and iconic DJs like Donnie Lunn and Alan Lappin. Roger rev…
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In this episode of Let's Talk Dispatch, we chat with a newly promoted Fire Communications Supervisor who has been dispatching for five years. Josh Miller shares their journey from Fire Explorer to Reserve Firefighter, discuss the challenges of burnout, and explain how humor and creativity have helped them stay grounded in high-stress situations. Di…
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Text me what you thought of the show 😊 Unlock the secrets of sleep health with Roger Sutherland, as we demystify the complex ties between blue light exposure and melatonin production. Have you ever questioned whether that late-night screen time is sabotaging your rest? Roger promises to reshape your understanding, revealing that it's not just about…
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Text me what you thought of the show 😊 Join me for a transformative conversation with Kaitlyn Menere, a holistic psychotherapist who shares her journey from a party-driven makeup artist lifestyle to a path of healing and wellness. Diagnosed with Crohn's disease in 2019, Kaitlyn reassessed her choices, embracing significant changes. Her resilience i…
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Text me what you thought of the show 😊 Unlock the secrets to thriving as a shift worker in our engaging conversation with Roger Sutherland and Hayley Jamieson. Meet Roger, a veteran law enforcement officer turned shift work coach, and Hayley, an ICU nurse, as they reveal the unique challenges and strategies for navigating life outside the 9-to-5 wo…
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In this episode, we’re joined by Jason Barbour, a 911 industry leader with over 30 years of experience, and Dave Warner, a retired law enforcement professional with 15 years at Priority Dispatch. Together, they tackle the growing challenge of police shortages, sharing how Priority Dispatch’s Police Priority Dispatch System (PPDS) and ProQA interfac…
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Text me what you thought of the show 😊 Unlock the secrets to revolutionising shift work with AI and transform the way essential sectors operate. Join me, Roger Sutherland, as we challenge the traditional belief that AI cannot support roles like police officers, firefighters, and healthcare professionals. Discover how AI-powered systems can streamli…
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Text me what you thought of the show 😊 What if you could turn back the clock, boost your energy, and improve your overall health with a simple, non-invasive therapy? Join me, Roger Sutherland, as I reveal the incredible potential of infrared light therapy on "A Healthy Shift." This groundbreaking therapy doesn’t just promise to make you look younge…
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Introducing the first installment of Voices from the Communication Center—a powerful segment spotlighting the real stories, advice, and daily realities of 911 dispatchers who serve as the lifeline in your community. In this episode, we visit Aurora 911 in Aurora, CO; Pleasanton Police Department in Pleasanton, CA; Lincoln Police Department in Linco…
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Text me what you thought of the show 😊 After years of wrestling with mental and physical turmoil during a demanding career with Victoria Police, I found a lifeline in understanding the autonomic nervous system. Discover how the delicate balance between the sympathetic and parasympathetic branches of the ANS can be a game changer for shift workers a…
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Text me what you thought of the show 😊 Unlock the secrets of vitamin pairings that can transform your health, especially if you're a shift worker. Join me, Roger Sutherland, as I draw from my years as a shift worker and certified nutritionist to guide you through the strategic combinations of vitamins that go beyond just popping pills. Imagine boos…
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Text me what you thought of the show 😊 Journey back to 1974 as veteran law enforcement officer Roger Sutherland takes us on a nostalgic trip with his vivid memories of a David Cassidy concert at the iconic MCG. Explore the often overwhelming pressures of early stardom faced by young performers such as Cassidy and Justin Bieber. With a fond nod to r…
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Have a story to share? The Let's Talk Dispatch Podcast is all about amplifying the voices of dispatchers and emergency services professionals! You can:✅ Sign up to be a guest and share your journey, insights, and lessons learned in this incredible field.✅ Submit your story to be featured on a Let's Talk Dispatch minisode – whether it's a funny call…
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Text me what you thought of the show 😊 Unlock the secret to mastering your circadian rhythm and revolutionise your approach to health with insights you never knew you needed! Join me, Roger Sutherland, as we embark on a journey to uncover the true power of melatonin beyond its reputation as a mere sleep enhancer. We debunk the myth of melatonin as …
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Text me what you thought of the show 😊 Could your late-night cravings really be a cry for water, not food? Join me, Roger Sutherland, as I unravel the mystery of why dehydration might be masquerading as hunger, especially for those of us navigating the unpredictable world of shift work. This bonus episode is all about understanding the signals our …
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In this episode, I’m joined by Danny McAtee, the Director of Peer Support for Runestone Ranch, Danny is a seasoned EMS professional with over 20 years of experience in emergency services. We discuss the critical importance of mental health support for first responders, and how peer support can bridge the gap between fieldwork and mental health resi…
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Text me what you thought of the show 😊 Can better hydration lead to a more restful sleep after a night shift? Discover the surprising impact of hydration on sleep quality with Roger Sutherland, a certified nutritionist and veteran law enforcement officer, in this episode of A Healthy Shift. With nearly four decades of shift work experience, Roger u…
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Text me what you thought of the show 😊 Can you tell the difference between hunger and thirst? Many shift workers can't, and it's impacting their health and performance more than they realise. Join me, Roger Sutherland, as we unravel the surprising connection between dehydration, hunger pangs, and energy dips that plague those who work irregular hou…
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Text me what you thought of the show 😊 Discover how you can take control of your body's internal clock and transform your shift work experience by mastering your circadian rhythm. I'll share insights into the underestimated power of light, the strategic timing of meals, and the importance of movement, all designed to help you not only survive but t…
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In today’s episode, we’re joined by a Fire/EMS Manager Matt Glogolich. With almost 14 years of dedication to Public Safety Communications, Matt has climbed the ranks from an entry-level dispatcher to a leadership position, overseeing Fire and EMS operations. They'll share stories from the field, discuss the challenges and triumphs of their journey,…
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Text me what you thought of the show 😊 Unlock the secrets to thriving in a 24/7 work environment with insights from Roger Sutherland, a certified nutritionist and veteran shift worker. Ever wondered how you can keep your energy levels up while working odd hours? This episode promises to reveal transformative strategies to align your lifestyle with …
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Text me what you thought of the show 😊 What triggers those relentless cravings during your shift work, and how can you finally put a stop to them? Tune in as we uncover the biological chaos that ensues when your body goes hungry for too long, and what you can do to stabilize your energy levels. Join me, Roger Sutherland, a certified nutritionist an…
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In this episode, we sit down with Jessica Snead, Program Coordinator and Lead Instructor at the Houston Community College 911 Dispatch Academy. With nearly a decade of hands-on dispatch experience, Jessica has worked across all emergency service disciplines, rising to a supervisory role and now actively training the next generation of dispatchers. …
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Text me what you thought of the show 😊 Could understanding the biological drivers of your cravings be the key to a healthier shift-working lifestyle? Join me, Roger Sutherland, as we uncover the hidden triggers behind those late-night snack attacks, especially for those in high-pressure jobs like healthcare. With my dual experience as a certified n…
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Text me what you thought of the show 😊 Facing the pressures of success while battling personal struggles can feel insurmountable. Chris Foster-Ramsey, a finance and mortgage broker, bravely shares his transformative journey from grappling with mental health and body image issues to finding profound change through the guidance of meaningful conversa…
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Text me what you thought of the show 😊 Discover the essential strategies for thriving as a shift worker from the insights of Roger Sutherland, a veteran law enforcement officer and dedicated coach. Roger shares his tried-and-true methods for maintaining energy levels and balancing the demands of fly-in, fly-out jobs, particularly in Western Austral…
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