A weekly podcast covering topics of interest for those who lead, support, or simply care about "organizations that matter". These include mission driven, nonprofit health care and social service organizations that exist in order to improve the lives of those who experience great challenges. Profitability is obviously important... but so too is the recognition of the other forms of value generated in these settings. Podcast topics include how we finding meaning, purpose, and impact in our wor ...
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On my podcast, I often cover topics associated with meaning, purpose, impact, and personal values… though I have not as of yet discussed issues pertaining to faith. I’m happy to change that with today’s interview. Matthew Potter is a co-founder of the Pray.com platform which contains over 1,700 years of content consumption. We discuss his fascinati…
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63. Jim Carlough: Change Management vs. Managing Change
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38:41In this episode, I speak with change and leadership expert, Jim Carlough, on the topics of change management versus managing change, the six characteristics of effective leaders, building strong and effective teams, and the common mistakes that leaders make.By Rey Spadoni
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62. Dr. Erin Sullivan: Healing the Healers
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42:45This week, I had a chance to chat with Professor Erin Sullivan (Harvard Medical School and Suffolk University) about physician and provider burnout, a problem that is getting worse and negatively impacting all of us. How did this happen and what can we do about it?By Rey Spadoni
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61. Strategic Planning and the Inward Journey
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3:47Strategic planning exercises offer a unique opportunity to gather feedback from employees. In this week's episode, I discuss recent trends in this regard.By Rey Spadoni
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60. Building a Culture of Accountability Starts With...
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5:10Have you ever been in a meeting and someone (or perhaps you yourself) said "I wish we had more accountability here." In this week's episode, I suggest a strategy for moving in this direction.By Rey Spadoni
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Peter Drucker said: "Culture eats strategy for breakfast." I actually see it a bit differently.By Rey Spadoni
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58. Why Do Some Organizations Endlessly “Spin"?
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4:33Some organizations and their leaders struggle to make and execute on critical decisions. In this week's episode, I discuss why this might be the case.By Rey Spadoni
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57. Ted Witherell: Is Now the Time to Consider Executive Coaching?
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59:51According to surgeon, author, and thought leader, Atul Gawande: "Everyone deserves a coach." In this week's episode, I explore whether Dr. Gawande is right. Noted professor, facilitator, and executive coach, Ted Witherell, and I discuss this topic and ponder some deep questions such as: (1) Are you worthy of an investment? and (2) How do you proces…
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56. Three Questions to Jumpstart Your Turnaround
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5:26It's time for a change in your organization... but how do you get started? In this brief episode, I offer some advice on how to begin the process. I refer to my "Four Values" methodology in this episode. Link here.By Rey Spadoni
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55. Capabilities versus Commitment During Times of Change
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6:44Do you and your organization possess the necessary capabilities in order to manage a change agenda? In this brief episode, I suggest an equally important question: does it possess the commitment?By Rey Spadoni
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54. Gina Mazza: The Return of Servant Leadership
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44:18This week, I speak with leader, consultant, and professor Gina Mazza about a topic that is anything but the new, new thing: Servant Leadership. It's a leadership style and set of values that does, however, seem to be making a comeback. In this episode, Gina I I discuss what servant leadership is and why it's gaining more attention.…
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53. Hospice Nurse Penny: Demystifying Death
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42:00Hospice Nurse Penny is on a mission to demystify death, help all of us to become more comfortable with the dying process, and alleviate something she herself has experienced: death anxiety. Moving from bedside hospice nursing to social media platforms, Nurse Penny uses education, humor, and direct talk to accomplish her mission. In this episode we …
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52. Bob Griffin: When Bad Things Happen to Good (and Bad) Organizations
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47:03In this week's episode, I speak with Attorney Robert Griffin, a renowned expert on non-profit organizations. Our topic relates to what causes such organizations to go sideways from a legal and governance perspective, the causes of decline and trouble, the marks of good governance, and the many lessons learned from his forty years of policy-making, …
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51. Deborah Grassman: Recovering From a Loss of Self Worth
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53:24“Don’t waste your suffering.” — Deborah Grassman In this week’s episode, I speak with the founder of Opus Peace, an organization that was founded based on the important life lessons gained from working with 10,000 dying veterans. Deborah Grassman and I speak on the topics of childhood scripting, unprocessed trauma, personal pain, and peace and heal…
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50. Dr. Annie Brewster: The Healing Power of Stories
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51:13Dr. Annie Brewster is a both a physician and a patient and in this week's episode, we explore the incredible (and I dare say surprising) healing power of storytelling. We cover Dr. Brewster's personal experiences and the ensuing work that she and her colleagues have done to empower, inspire, and... to heal. Her work is meaningful and will, I hope, …
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49. David Baiada: That Time Bayada Became a Non-Profit
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38:49It's not every day that the owner of a multi-billion dollar global for profit entity decides to convert to his company to non-profit status. In what can only be described as a profound "put your money where your mouth is" statement, Bayada Home Health Care did just that. In this week's interview, I discuss this conversion - along with some broader …
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48. Diana Franchitto: The Rise of the For Profit Hospice
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34:20Profitability is good and essential, but the significant increase in the number of for profit hospice organizations has had an impact and much of that is not so good. In this episode, I speak with Diana Franchitto, President and CEO of HopeHealth, which is a leading non-profit hospice and palliative care organization. We discuss this trend and answ…
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47. Dmitri Tcherevik: An Artificial Intelligence Primer
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35:05Suddenly, AI seems to be everywhere. In this week's episode, I interview renowned expert, Dmitri Tcherevik, an innovator, leader, and educator, to learn more, especially as it pertains to mission driven non-profits. Dmitri helps to explore whether leaders should consider AI to be a great opportunity, a mere curiosity, or even possibly a threat. We …
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I'm sure everyone can think of good "less is more" examples. In this week's episode, I comment on this from the perspective of leading organizations in crisis and/or needing to undertake a significant change agenda. I cite two examples where this was exactly the right path forward.By Rey Spadoni
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45. Woody Hungarter: Preserving the Legacy
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38:23Woody Hungarter is very uniquely qualified to speak to the daunting task of strengthening and preserving the legacy of historically significant mission driven organizations. He served as CEO of the VNA of Philadelphia, a pioneering 138 year old nonprofit, and now as CEO of Karen Ann Quinlan Hospice, which is a manifestation of the landmark Karen An…
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44. Mergers & Acquisitions for Mission Driven Non-Profits: An Interview with Mark Kulik
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49:14In this episode, I discuss the mergers and acquisitions of mission driven non-profits with industry expert, Mark Kulik, of The Braff Group. We review the whys and hows for those leaders charged with the mission, impact, and legacy of such organizations as they consider the consolidations taking place within the industry. I am hoping that this will …
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43. Bad News Early is Good News: An Interview with Project Management Expert, Lisa DiTullio
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50:21This week, I speak with long-time colleague, Lisa DiTullio, principal of Project Chalk Talk, about managing change and how best to ensure your own - and your company's - competency and capacity for managing change. Lisa and I were colleagues during the high profile turnaround at Harvard Pilgrim Health Care, an organization that transformed from sta…
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42. An Interview with Dr. Andrew Gerber: Behavioral Health Care - The State of the State
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45:15I am pleased to present an interview with Dr. Andrew Gerber, President of Silver Hill Hospital in New Canaan, Connecticut. Dr. Gerber is a clinician, leader, educator, and widely respected voice on issues pertaining to mental health care. In this interview, we discuss the current behavioral health "crisis" and the various issues impacting hospitals…
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41. An Interview with David Storto: The Pros and Cons of Medicare Advantage
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39:54With appreciation to David Storto, long-time health care industry leader, in this episode we explore the topic of Medicare Advantage. We look at Medicare Advantage from the perspective of taxpayers, enrollees, and health care providers. As we discuss, there are some very important pros and cons to this governmental health care program… ones that im…
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40. Strategic Planning: The Process is the Product
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4:14When the focus of a strategic planning initiative is to develop a "product", then that's an opportunity lost. Here, I suggest another way of thinking about strategic planning.By Rey Spadoni
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39. The Defining Characteristics of a True Turnaround
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4:51"We are in a constant state of turnaround!" Yeah, I don't buy it...By Rey Spadoni
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38. Thinking about Mergers and Acquisitions?
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4:51If you are thinking about developing a merger, acquisition, joint venture, or strategic partnership strategy, I hope you'll find this episode helpful. Here, I outline a systematic four-step process by which successful organizations can proceed.By Rey Spadoni
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Does the mission, vision, and values statement on the laminated sheets in your conference rooms accurately reflect your organization's culture?By Rey Spadoni
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36. The Three Reasons Decisions are Difficult
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3:52Making difficult decisions is the job of leaders. In this week's episode, I describe the three reasons that decisions can be difficult and suggest that understanding this can be helpful to not only making the decision but also to how you communicate it down the line.By Rey Spadoni
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35. What Exactly is a Mission Driven Organization Anyways?
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5:23I use the term "mission driven organization" a lot. And when asked, I'm always happy to define what I mean by that. But... I've learned through the years that my definition is not the one that matters.By Rey Spadoni
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34. What The Beatles and Alec Baldwin Can Teach Us About Management
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4:48I often find interesting (and unexpected) inspiration and lessons from the most unlikely of places. In this week's episode, I draw from the world of art, specifically music-making and film directing.By Rey Spadoni
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All leaders want to be proactive, not reactive. But here's the thing: Just because you want to be proactive, be considered by others to be proactive, and do proactive seeming things, that does not mean that it’s true. In this week's episode, I point out a simple way to frame up a discussion that can help leaders make sure that everyone is on the sa…
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Optimism is a good thing, right? Absolutely! But... and this starts innocently enough... a sincere desire to be (and seem) optimistic can, over time, give way to something that is... not so good.By Rey Spadoni
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You have blind spots. I have blind spots. And they can impact our approach and our success. Remember, blind spots are only problematic when we ignore them.By Rey Spadoni
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30. Make sure you know what your Board really wants. As in… really, really wants.
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4:27I've seen it happen and often to tragic effect. Boards will hire a leader to bring about substantive change... only to find out later that the process of creating that change caused more friction and tension than anticipated. This week's brief episode is a reflection on how best to prevent this sort of unpleasant surprise from happening. Thanks for…
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Some of us kittens look into a mirror and see a mighty lion staring back at us. Some of us lions see little kittens. Honest and clear-headed self evaluation is important... but alas this is a podcast about leading mission driven organizations and I'm no pop psychologist. Nevertheless, I believe that the parallels to leadership are worth thinking ab…
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In my book, Saving Organizations That Matter, I describe the importance of "storytelling the mission", that is, describing the work of an organization and its mission in a compelling and even emotionally stirring manner. In this week's episode, I describe three quick tips for improving your ability to storytell the mission. Thanks for listening. An…
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27. Six Reasons For-Profit Medicine is Bad for Your Health!
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13:31For-profits... non-profits... what's the difference? In this episode, I provide six reasons that the movement toward for-profit health care has had some negative impacts on all of us. I suspect this is going to be a bit controversial but... I've seen what I've seen.By Rey Spadoni
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26. Why mergers and acquisitions FAIL: They were set up to do just that from the very start!
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6:48For many nonprofit organizations, merger and acquisition strategies are viewed as desperation moves, as a proverbial Hail Mary scenario. This is... quite different... from their for profit counterparts who see M&A options as a way of cashing out of the business or as a means to grow and increase shareholder value. In this week's episode, I argue th…
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25. Where does DEI "Belong" When Creating Your Strategic Plan?
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5:58You're preparing your strategic plan and hoping to reflect your organization's top tier priority around DEI and anti-racism... so, you make it one of your named top tier priorities or "strategic pillars". Hm... not so fast. This week's episode offers an alternate approach and, as I state, I have come to believe that this is a best practice.…
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If you are the leader of an organization, what do you see when you "look in the mirror"? In this episode, I discuss that awkward situation when you realize that everyone else sees something different.By Rey Spadoni
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We all have differing levels of tolerance for uncertainty. Organizations are the same. Unfortunately, however, some leadership teams and boards of directors are SO uncomfortable with uncertainty that they will make rash and unhelpful decisions. I discuss this topic today and offer three potential remedies.…
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22. The Three Surprising Ways Strategic Planning Can Help Your Organization
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5:43You don't expect surprises (or at least, pleasant ones) when you conduct a strategic planning exercise. However, in my experience... recent planning projects have resulted in some important and quite helpful "ah ha" moments for boards, leaders, and staff.By Rey Spadoni
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21. Strategic Planning versus Strategic Doing
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5:43Strategic planning is important and I've certainly spent a lot of time talking, writing, and podcasting about that. Today, I address the topic of strategic DOING.By Rey Spadoni
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20. It's Plateau Point and the Donkeys' Butts (when it comes to Strategic Planning)
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7:37Many years ago, my son and I were hiking in the Grand Canyon when we learned a valuable lesson about hiking, life, and for me... years later... strategic planning. I'm serious.By Rey Spadoni
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I recently saw that a former colleague from a company I once led posted on social media that he had fallen victim to an affiliation that was not accurately described to him as it was taking shape. Since I was the one responsible for messaging that affiliation, I took his comment as a blow. And that stung. But... some further reflection has led me t…
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Vision. Every organization should have one and every leader need to be able to articulate his or hers. But not all "visions" are the same. According to Jonathan Swift, “Vision is the art of seeing what is invisible to others.” So, do you help others see the invisible?By Rey Spadoni
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When I was starting out as a young and relatively low-in-the-chain-of-command employee, I was highly focused on the task at hand. I was clear about my responsibilities and how to be successful and I didn’t worry about a great deal more than that. If someone back then had asked me how the company I was working for was doing financially or what its m…
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16. When Conflict Avoidance IS the Elephant in the Room
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5:09"Conflict avoided is conflict multiplied." Most people don't relish having to make tough decisions but sometimes putting this off can cause more harm downstream. Organizational culture flows from the personality of the key leaders of the organizations, most notably the CEO's. If that CEO is conflict avoidant... then that may prove to be the biggest…
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Negative budget variances? Sounds like a boring and low level topic for a podcast such as this one... but how you handle them: (1) says a lot about you as a leader and (2) has the very real potential to positively transform your organization.By Rey Spadoni
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