Join "the Recruitment Coach" Mark Whitby as he and his guests unpack the secrets of what it takes to be a profitable and long-lived professional in the recruitment industry.
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Recruiters Live Lounge | Get Inspired! | Weekly Interviews with the best Recruitment Business Leader
Roy Ripper
Inspiring interviews with today's most successful recruitment business leaders brought to you weekly. Join us at RecruitersLiveLounge.com as we take you on the journey of our spotlighted recruitment business leader. We start every podcast with their biggest failure before uncovering their 'eureka moment' and the actions they took to turn that moment into success. We then ask them what they are working on now and their vision for the future of recruitment. We end every episode with 'The Light ...
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Recruitment Business Growth: How to Transition from Junior to Executive Search, with Jeff Cox, Ep #246
58:45
58:45
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58:45A 25-year recruiting veteran! Our special guest, Jeff Cox, shares his journey and insights on how he made two transitions to up his recruitment game: From placing junior to senior roles and switching from contingent to retainer model. These shifts can be challenging, and so it takes the right mindset and preparation for your to have the power to tr…
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How to Strategically Create C-Level Talent Pipelines for Your Clients, with Lee Ann Howard, Ep #245
1:01:49
1:01:49
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1:01:49Imagine this: being so meticulous in your candidate screening process invites an unexpected face-to-face investigation from Federal Agents. That is what our special guest, Lee Ann Howard, had to go through when starting as a recruiter in her early 20s. The secret to her 'suspicious' expertise? Simply asking the right questions and listening careful…
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Zero to $5M: A Nordic Recruitment Agency's Organic Growth Blueprint, with Rickard Fritjofsson, Ep #244
1:00:42
1:00:42
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1:00:42In this episode, we are joined by Rickard Fritjofsson. He’s the founder and CEO of a successful multi-brand recruitment company, Worldwiders, that has placed over 5,000 people in 40 countries. Rickard discussed key elements of their company culture, influenced by sports principles, including clear career paths and collaborative goal-setting. As a r…
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The Human Connection: Why Top Recruiters Lead with Phone Calls, with Rachel Filby, Ep # 243
1:08:26
1:08:26
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1:08:26Not everyone is born to become a recruiter, but this may be the case for our special guest, Rachel Filby. When her father convinced her to pursue a career in recruitment, she never hesitated and firmly believed that it was one of the best decisions of her life. In her first year with Michael Page, she became a top biller, and she now runs her own r…
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The Science of Strategic Trust: Building Long-Term Recruitment Success, with Mary Morton, Ep #242
1:04:02
1:04:02
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1:04:02Mary Morton reveals how converting scientific research into strategic relationships revolutionized her recruitment approach. A biology major turned pharmaceutical recruiter, she leverages investor presentations and company pipelines to identify opportunities before her competitors. This research-driven strategy and building deep client trust helped…
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Why Values and Connection Built Our Remote Recruitment Success, with Hugh Pocock, EP #241
59:25
59:25
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59:25Hugh has zero background in recruiting but extensive experience in agriculture. How did he leverage his industry knowledge and establish a recruitment firm that rapidly grew in five years? You will most certainly enjoy learning about his mindset, strategies, and how he overcame several roadblocks when he founded Cultura Connect, a company specializ…
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From BD to Brand Development: How to Build a Sustainable Recruitment Business, with Jessica Hamilton, Ep #240
1:01:02
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1:01:02Few people have established the credibility and connections that Jessica Hamilton has when it comes to recruiting in the financial crime space. Jess is the go-to recruiter in London for financial crime roles, with over a decade of experience partnering with clients to build out their teams. In our conversation, Jess shares the fascinating story of …
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Why Video Content is No Longer Optional in Building a Successful Recruitment Brand, with Sunjay Vyas
45:36
45:36
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45:36If there is one thing more certain in marketing and branding, it is this: Making videos is no longer optional for building a successful recruitment business brand. How do you overcome the common barriers, misconceptions, and complexities of creating effective video content? What are the proven ROI and benefits of doing so? In this episode, we are j…
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How I Achieved Financial Freedom By Maximizing Recruitment's Best Times, with Brock Boyd, Ep #238
1:04:15
1:04:15
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1:04:15"Work hardest when times are best, not worst" - this counterintuitive philosophy helped Brock Boyd build a 25-year tech recruitment empire that's survived three major market crashes. When Brock Boyd started his recruitment firm in 1998, he ran his business from his bedroom in a shared house, where suited colleagues would show up to work daily - som…
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How to Win New Clients Using a Monthly Partnership Model, with Julia Arpag, Ep #237
58:33
58:33
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58:33From being laid off at 5 weeks postpartum to generating nearly $700K in 14 months, Julia Arpag demonstrates how embracing change can lead to extraordinary success. After launching Aligned Recruitment, she developed a unique retainer model that transformed client relationships and created predictable revenue while building a remote team that serves …
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How I Won Retained Clients by Starting with Two-Week Trial Periods, with Maddie Loomis, Ep #236
48:47
48:47
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48:47From working 90-hour weeks in tech recruitment to building a thriving healthcare practice that runs on 50 hours, Maddie Loomis discovered that sometimes doing less is the key to achieving more. After launching Advanced Scope, she specialized in orthopedics and sports medicine recruitment. She doubled her revenue by shifting from contingent to retai…
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Systems That Scale: How To Grow From Solo Practice to Successful Team, with Amanda Brandenburg, Ep #235
58:04
58:04
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58:04How do you prep your business to be growth-ready? What are the key factors you must consider when adapting your business model and processes and hiring the right people when building your business? What would be the biggest challenge when scaling your recruitment business? We had Amanda Brandenburg as a guest three years ago to share her winning fo…
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How Niching Down Turned a Recruitment Business from Zero to 6-Figure Success, with Tyler Rossi, Ep # 234
49:00
49:00
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49:00Going smaller to go bigger might sound counter-intuitive, but this mindset helped Tyler Rossi transform his newly launched recruitment business from zero to $250k revenue! In this episode, you will hear Tyler’s approach to niching down and the strategies that helped him win the majority of inbound clients and establish himself as one of the leading…
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How to Find Hidden Talent: The Radical Truth About Second Chances, with Emma Freivogel, Ep # 233
44:12
44:12
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44:12As a recruitment business owner, have you considered how to tap into overlooked talent pools while meeting corporate diversity demands? Our special guest, Emma Freivogel, shares how she built two successful organizations - a charity (Radical Recruit) and a profit-for-good consultancy (B Radical) - focused on placing candidates from non-traditional …
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How to Leverage Video Content to Boost Your Recruiting Business, with Sarah Englade, Ep #232
1:02:52
1:02:52
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1:02:52As a new recruitment business owner, how much do you invest in marketing and personal branding? Is the ROI worth it? Our special guest, Sarah Englade, explained how she scaled to $1.5m in revenue in 18 months with the help of LinkedIn personal branding. She shared her strategies and how she overcame struggles when creating content, which can be hel…
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How Clear Expectations and Delegation Built a £3 Million Recruitment Team, with Mike Stirton, Ep #231
1:00:11
1:00:11
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1:00:11As a billing manager, managing your billings and supporting your team and their individual billings can be overwhelming. Our special guest will explain how this can be achieved and what he learned from his decades of experience in recruiting. In this episode, Mike Stirton discussed two key factors in building a high-performing team: clear expectati…
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How to Achieve Rapid Success in a New Recruitment Market, with Alec Borlin, Ep #230
53:17
53:17
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53:17How does a recruiter go from new to market to Champions Club in just two years? For Alec Borlin, the answer lies in the power of disciplined planning and relentless consistency. Alec is a CPA turned recruiter. He started with one of the world’s largest recruiting & staffing companies, where he did extremely well before starting his own firm BGC Sea…
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How to Stay Ahead in Recruiting: Insights from NAPS Leadership, with Trinette Cunningham and Teresa Delibert, Ep #229
53:57
53:57
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53:57As the recruitment industry rapidly evolves, it is crucial to stay on top of the trends shaping its future. In this episode, we talk with Trinette Cunningham and Teresa Delibert about shifts in candidate engagement, social media strategies, and the growing importance of wellness in hiring. Trinette is the President of NAPS, the National Association…
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The 4 Talent Magnets that Drive Recruiter Retention and Success, with Charlie Saffro, Ep #228
1:00:28
1:00:28
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1:00:28“We spend 50% of our lives working… What is crazy is that 8 out of 10 people in today’s workforce say they don’t even feel a connection to their jobs or their employer. Which means that most of us are probably half of our lives feeling disengaged and maybe feeling unfulfilled.” This is how Charlie Saffro opened her TEDx talk on prioritizing people …
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Why Relentless Work Ethic is Key to Executive Search Success, with Vince Dunne, Ep #227
1:12:43
1:12:43
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1:12:43When he started his search firm, Vince was told that you would make 100 grand in year one if you're lucky. In his first year, he did more than $600k in revenue! Was that just a lucky year? Definitely not. He would not even consider his 12 years in business his best year. What are Vince’s key strategies in achieving this phenomenal result? In this e…
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How to Leverage Global Talent to Scale Your Local Recruitment Agency, with Troy Ashby, Ep #226
53:57
53:57
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53:57How did a Certified Public Accountant launch and scale his recruitment business from the ground up? In this episode, you will hear about Troy’s journey in starting and growing his search business! Troy shares the hurdles he faced and his strategies to overcome them and thrive. Troy is the President of Benchmark Search Group in Dallas. He founded th…
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How to Build a Recruitment Dream Team of 27 Top Performers, with Trey Hugley, Ep #225
1:03:51
1:03:51
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1:03:51“You can't manage people and lead them at the same time… You're managing a task. You're leading people” Do you apply the same principles when running your recruitment firm? How do you develop leaders and managers to establish a succession plan when you are scaling it? My special guest, Trey Hugley, shares his insights on fostering an environment in…
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How Can AI Drive Sustainable Growth in Your Recruitment Business, with Julie McGrath, Ep #224
1:05:42
1:05:42
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1:05:42Already exploring AI but unsure how to maximize its potential to elevate your recruitment business? In this episode, our coach and Client Services Director, Julie McGrath, shares how you can further embrace AI when creating content specific to your niche market. Julie shares insights on how you can use AI to drive sustainable growth for your recrui…
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How to Manage $25 Million in Annual Billings for a Single Client, with Gina Matteson, Ep #223
46:25
46:25
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46:25In this episode, we dive into the challenges and rewards of managing enterprise clients. Drawing from over two decades of experience in the Recruitment & Executive Search Industry, Gina Matteson shares her learnings from handling large-scale clients effectively. Gina and I discussed strategies for effective stakeholder management, navigating comple…
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How Can Recruiters Transition from Top Biller to Firm Owner, with Katharine Wilcox, Ep #222
58:25
58:25
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58:25Have you ever wondered how a top-performing recruiter becomes a firm owner? Katharine Wilcox, President of Resource Mosaic, shares her journey. After joining the firm in 2011, Katharine took over the business in 2022. In this episode, she discusses her transition from director to owner, her challenges and the strategies that drove her success in ex…
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How to Win Multi-Hire Team Build Projects in Executive Search, with Paul Press, Ep # 221
1:07:04
1:07:04
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1:07:04Multi-hire team-build projects can be profitable if strategized clearly and executed effectively. Where do you find opportunities to engage in multi-hire team-build projects? What should be your main areas of focus for successfully implementing? Our guest, Paul Press, is here to give insights! Paul is the Managing Partner and Founder of Press & Ass…
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How Purpose-Driven Business Models Help a Female Founder Achieve Acquisition Success, with Helen McGuire, Ep #220
40:23
40:23
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40:23Helen joined us three years ago to share how to attract 70% more diverse talent by leveraging DEI - diversity, equity and inclusion. This time, she returns as a special guest to share an amazing feat - the platform she co-founded, Diversely.io, has just been recently acquired. This means more sourcing and recruitment firms can now access the platfo…
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How a $20M Biller Drives Business Development While Leading a Team, with Jennifer Meyer, Ep #219
1:03:30
1:03:30
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1:03:30Measuring your company's economic influence drives self-motivation and is a powerful tool for marketing and business development. Jennifer Meyer of Govig Executive Search joins us in this episode to give insight on using specific metrics to measure your economic impact and how you can communicate it with potential clients. Jen has a lifetime cash-i…
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How Grit and Determination Fueled a $2M Recruitment Firm's Success, with Brent Orsuga, Ep #218
1:04:05
1:04:05
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1:04:05Starting a recruitment business from scratch demands dedication, planning, and an aggressive approach to networking and client acquisition. You will also need a massive differentiator - and our special guest in this episode shared his approach to how he grew his search firm to more than $2M from scratch! We are joined by Brent Orsuga. In this episo…
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How to Elevate Your Recruitment Firm to $12M with Effective Lead Generation, with Jeremy Jenson, Ep #217
57:48
57:48
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57:48Top-of-the-funnel lead-generation activities are a critical ingredient for a successful recruitment business. How do you strategize your lead generation to stand out in this age where all your competitors are probably doing the same thing you are doing? We are really lucky to be joined in this episode by Jeremy Jenson, the founder and CEO of Encore…
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How this Veteran Recruiter Averaged $750K Annually for 29 Years Straight, with David Bradley, Ep #216
59:49
59:49
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59:49Being a high biller requires a combination of hard work, skills, and strategies. But what does it really take? My special guest, David Bradley, is a 29-year veteran who averaged $750k in annual billings his entire career! In this episode, David shares the strategies and mindset that make him a very effective recruiter! On top of that, David also ma…
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Why Modern Recruiters Must Embrace Cold Calling to Stay Competitive, with Danny Cahill, Ep # 215
58:16
58:16
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58:16In the evolving recruitment landscape where LinkedIn and ChatGPT dominate the conversation, one tool stands resilient: the humble phone call. Is cold calling still a critical part of your recruitment and selling process? Can you be a successful modern recruiter while making zero cold calls? I am thrilled to be joined by a veteran and successful rec…
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How To Build Your Dream Team and Replace Yourself as a Biller, with Balraj Guraya, Ep #214
1:15:23
1:15:23
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1:15:23Building a scalable recruitment business that operates seamlessly even without recruiters' direct involvement should not be just a dream—but a tangible goal. Balraj's achievement with Envision Education serves as a testament to what can be accomplished through strategic planning and execution. Today’s episode explores how recruiters can build high-…
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How Recruiters Can Master the Grind and Unlock Success, with Matt Ballema, Ep #213
1:04:01
1:04:01
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1:04:01Every successful recruiter will tell you success is born out of the grind, not the glory. Mastering the grind is the key to unlocking growth. Whether building a robust network, honing communication, or leveraging technology, recruiters must navigate the ups and downs with resilience and determination. Today’s episode explores how recruiters can emb…
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How to Scale Your Recruitment Firm to 10x Growth in a Challenging Market, with Thomas Dove, Ep #212
1:08:27
1:08:27
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1:08:27Scaling a recruitment firm to 10x growth in a challenging market demands a strategic approach focused on innovation, adaptability, and talent development. All of which Tom has mastered and has been able to 10x his firm's growth over the past decade. Tom scaled Fraser Dove International from 5 employees to a workforce of 50 employees spread across t…
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How to Scale Multiple Staffing Companies to Consistent 8-Figure Revenues, with Aaron Opalewski, EP #211
1:00:59
1:00:59
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1:00:59Growing a recruitment business to 7 or 8-figure portfolio companies might be much simpler than you think. Few firm owners achieve this, but Aaron Opalewski stands as an example of this entrepreneurial success. He co-founded his first staffing company at just 24 and has nurtured his second venture into a portfolio of seven staffing companies across …
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3 Key Steps to Boost Your Recruitment Team's Performance, with Manan Shah, Ep #210
59:51
59:51
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59:51Do you need help building lasting relationships with candidates after placement? Scaling a recruitment business and manually nurturing relationships can be overwhelming, leaving little room for other essential tasks. But what if there is a way to automate this process? To answer this question, we discuss how recruiters can automate their recruiting…
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How Solo Recruiters Can Earn $1.5 Million with Focused Daily Conversations, with Craig Picken, Ep #209
1:04:03
1:04:03
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1:04:03Are you a solo recruiter curious about achieving extraordinary billing figures with just a handful of daily conversations? Meet Craig, a solo recruiter who's been smashing records. For the last 3 consecutive years, he’s billed over $1.25m as a solo recruiter, reaching a career milestone of $1.5m in 2023, which was a down year for many recruiters. I…
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How to Turn Your Recruitment Podcast into a Profit Machine, with Mike Richards, Ep #208
56:19
56:19
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56:19Are you looking for innovative ways to elevate your recruitment firm's brand and solidify its presence in the industry? Podcasting might be the game-changer you haven’t tapped into yet. In today's episode, we explore the powerful impact podcasting can have as a branding tool in the competitive recruitment industry. Our guest, Mike Richards, CEO & F…
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How Small Executive Search Firms Can Triumph Over their Bigger Competitors, with Bob Kondal, Ep #207
1:10:52
1:10:52
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1:10:52Are you a small executive search firm striving to stand out among large competitors in the industry? Fear not, for opportunities abound for those who dare to innovate and differentiate. While larger firms may wield extensive resources and brand recognition, small firms possess agility, adaptability, and personalized services that can be leveraged a…
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TRR Bitesize #001 Mike Williams LinkedIn Strategy To Win Business
3:01
3:01
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3:01Mike is a firm believer that you can win clients through LinkedIn. You will hear an amazing story about how Mike received an inbound enquiry from a VP of HR at a billion-dollar company because of a story he posted on LinkedIn. That senior executive became a client, and gave Mike a lot of repeat business, which might never have happened without that…
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How Recruiters Can Help Clients Achieve Employer Branding Success, with Bryan Adams, Ep #206
57:02
57:02
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57:02Effective employer branding is not just about attracting candidates but also about retaining existing employees. A positive work environment and reputation increase employee satisfaction and reduced turnover. As a recruiter, how can you partner with your client companies to achieve employer branding objectives? To answer this question, I am delight…
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How to Lead the Hiring Revolution: Strategies for Hiring 4.0 Industry Leaders, with David Perry, Ep #205
1:11:06
1:11:06
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1:11:06Are you familiar with the term “ 4.0 Leaders”? If you are, then you understand the value of hiring such leaders in whichever niche you serve, especially in this age of the industrial revolution through artificial intelligence. I am excited to share this episode as we have a returning guest, the Rogue Recruiter, David Perry. We recorded this episode…
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Why Prioritizing Health and Well-Being is Essential for Recruitment Success, with Scott Eastin, Ep #204
59:42
59:42
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59:42In the fast-paced world of recruitment, you’re under constant pressure to deliver results for your clients and achieve sales targets. So what’s the secret to maintaining peak performance without burning out? In this episode of The Resilient Recruiter, our special guest, Scott Eastin, provides a fresh perspective on achieving sustainable, long-lasti…
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How to Increase Billings 400% by Integrating Automation with a Personal Touch, with Christina Stroud, Ep #203
1:01:44
1:01:44
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1:01:44The recruitment process is inherently human-centric, involving evaluating soft skills, cultural fit, and personal interactions. While AI can streamline specific tasks, it may struggle to assess these qualitative aspects effectively. As a recruitment business owner, how do you marry automation and artificial intelligence with a personal human touch?…
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Top Private Equity Recruiter Reveals How He Built a $1,000,000 Practice, with Nate Zimmerman, Ep #202
1:02:34
1:02:34
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1:02:34With over a million dollars billed consecutively for the last two years, and career billings surpassing $6.6 million, Nate Zimmerman is a Senior Partner and Executive Recruiter at High Country Private Equity Search, based in Denver. In this episode, Nate shares his journey from breaking into recruitment by cold-calling the firm owner to becoming th…
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Pinnacle Panel: Success Secrets of Three Different Million-Dollar Billers, with Annie Colabella, Joe Rice, and Matt Walsh, Ep #201
1:03:39
1:03:39
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1:03:39This episode is not only special but also exceptional! We will not only be hearing from one or two guests, but you will also hear a panel interview featuring three special guests. Join me in this conversation with Joe Rice, Annie Colabella, and Matt Walsh. If these names ring a bell, it's because all three have graced our podcast as guests before a…
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200th Episode Special: Unveiling 22 Years of Wisdom as a Recruitment Coach, with Mark Whitby, Ep #200
49:04
49:04
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49:04This episode celebrates the 200th episode of the Resilient Recruits Podcast with special guest, founder of Recruitment Coach, Mark Whitby. Mark is the founder of Recruitment Coach and one of the world's leading coaches for the global recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. He's helped countless recru…
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How to Foster Collaboration in a 100% Remote Recruitment Agency, with Sam Brenner, Ep #199
1:04:52
1:04:52
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1:04:52In this episode, we delve into the intricacies of managing a remote team, a topic significantly relevant in today’s era where flexibility and adaptability are critical to success. We are joined by Sam Brenner, owner of CRB Workforce, which is 100% remote. Sam and I discussed his strategies and actionable insights on how they build their high-perfor…
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Will A.I. Replace Recruiters and Automate Talent Acquisition?, with Jon Krohn, Ep #198
1:04:16
1:04:16
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1:04:16The past couple of years have shown an astonishing development in generative AI. Artificial Intelligence emerges as a transformative force, reshaping the landscape of recruiting by introducing unprecedented efficiencies, data-driven insights, and innovative solutions that promise to revolutionize the way organizations discover, engage, and hire top…
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