Mission Critical is a podcast hosted by GLORY Media Editor-in-Chief Lance Chung about the purpose and values that drive today's most inspiring leaders. From innovative entrepreneurs to cultural game-changers, each episode will introduce you to someone new who is defining their community and redefining the status quo.
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Janet Zuccarini (CEO, Gusto 54 Restaurant Group): How to Preserve Culture Through Food
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As the driving force behind Toronto’s acclaimed Gusto 54 Restaurant Group, Janet Zuccarini is a rare blend of visionary and architect, crafting a culinary empire that pays homage to her Italian heritage while pushing the boundaries of what hospitality can be. Her restaurants, including the beloved Gusto 101 and the pasta-centric Felix Trattoria in …
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Emily O'Brien (Founder, Comeback Snacks): How a Stint in Jail Led to an Entrepreneurial Success Story
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In this episode, Lance sits down with Emily O’Brien, the inspiring founder of Comeback Snacks, whose entrepreneurial journey took root in an unexpected place: behind bars. From crafting gourmet popcorn flavours to driving meaningful change, Emily has turned a rocky past into a powerful platform for advocacy and second chances. Throughout their chat…
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Connie Lo (Co-founder, Three Ships): Building a Beauty Empire from a $4,000 Bootstrap
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In this episode, Connie Lo, co-founder of Three Ships, joins Lance to discuss her journey in building a clean skincare brand with a mission to make beauty accessible for all. Connie shares her entrepreneurial story, from bootstrapping the company with just $4,000 to achieving significant growth and recognition in the industry. Throughout the conver…
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Piper Gilles (Olympic Figure Skater): An Olympian's Guide to Overcoming Adversity
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In the high-pressure world of competitive figure skating, Canadian Olympian Piper Gilles has carved out a name for herself, not only through her artistry and athleticism but also through her resilience and advocacy. Beyond the rink, Piper is a vocal advocate for women’s health and has turned her personal battle into a mission to inspire and educate…
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Madelyn Chung (Founder, The RepresentASIAN Project): Amplifying Asian North American Voices
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In this episode, presented by Monogram Appliances Canada, Lance sits down with Madelyn Chung, founder of The RepresentASIAN Project, to discuss the complexities of cultural identity, Asian representation in media, and the ongoing work of breaking down systemic barriers within and outside the Asian community. Madelyn shares candid insights into her …
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Emerance Maschmeyer & Geneviève Lacasse (PWHL): Love, Leadership, and Women's Hockey
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In the high-stakes world of professional hockey, Emerance Maschmeyer and Geneviève Lacasse share a story that uniquely sets them apart from their contemporaries. Both elite goaltenders with careers that span the highs of international competition (both were part of Canada’s national team) and the grit of the newly launched Professional Women’s Hock…
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Takashi Murakami (Artist): An Icon's Perspective on Art in the 21st Century
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Renowned for his dynamic fusion of pop culture iconography, Takaski Murakami has had a formidable impact on culture and art. From his groundbreaking partnership with Louis Vuitton to his haunting work for musician Billie Eilish, collaboration has always played a pivotal role in the Tokyo-based artist’s creative journey. On the latest episode of the…
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David Shoemaker (CEO, Canadian Olympic Committee): The Unifying Power of Sport
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In this episode of Mission Critical, Lance welcomes David Shoemaker, the dynamic CEO and Secretary General of the Canadian Olympic Committee. As the world anticipates the 2024 Summer Olympics in Paris, Shoemaker offers a compelling look into his distinctive leadership style and what it's like to lead an organization as unique as his. Elsewhere in t…
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Brooke Lynn Hytes (Drag Queen): Why We Need Drag Culture Now, More Than Ever
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In the sequined, high-camp world of drag, few names shine as brightly as Brooke Lynn Hytes. From her transformative experience on RuPaul’s Drag Race to her burgeoning media empire as host of Canada’s Drag Race, she has not only captivated audiences with her stunning performances but has also become a beacon of queer visibility. Originally a pageant…
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Laurie May (Co-founder, Elevation Pictures): How Do Independent Films Amplify Diverse Stories?
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Laurie May has long been a guiding force that continues to shape the narrative voice of the film industry. As co-founder and co-president of Elevation Pictures, a Canadian distribution and production company, Laurie's vision has always been to make an impact by telling a wide range of independent stories that resonate with audiences—to help viewers…
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Mark Williams (CEO, Toronto Symphony Orchestra): What Does the Orchestra of the Future Look Like?
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In a world that is increasingly becoming defined by technological advancements and endless content scrolling, what role does a symphony orchestra play in the big picture of it all? It's a question that Mark Williams has had to confront in his role as CEO of the Toronto Symphony Orchestra (TSO). The challenge ahead is an interesting one—how do you h…
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Leonard Brody (Co-founder, Caravan): Is a Celebrity Partnership Right for Your Brand?
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Leonard Brody is an award-winning entrepreneur, venture capitalist, and bestselling author. As co-founder of Caravan, a venture with Creative Artists Agency (CAA), the two-time Emmy-nominated media visionary shares insights with Lance about the intricacies of building ventures for global icons like Carrie Underwood and Tom Hanks, and what brands sh…
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Jens Grede (CEO, SKIMS): How to Build a Celebrity-Driven Legacy Brand
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You may know SKIMS for its celebrity co-founder, Kim Kardashian, but are you aware of its other co-founder? On this episode of Mission Critical, SKIMS CEO and co-founder Jens Grede joins Lance to talk about his fascinating entrepreneurial journey, his experience working with Kim, and the evolution of the celebrity-driven brand. Here's what you can …
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GLORY Features: An Entrepreneur's Guide to Cybersecurity with Leigh Tynan
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In GLORY Features, we're expanding our podcast to bring you more guests and their expert advice on what small business owners, entrepreneurs, and leaders should know, today. In this episode, host Lance Chung sits down with Leigh Tynan, Director of Online Security at TELUS. Tynan brings her wealth of experience to the table, offering a comprehensive…
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Coco Rocha (Model): Lessons from the Catwalk on Success, Self-Advocacy, and Mentorship
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Over the years, society has had to reckon with much-needed change in order to build a more equitable future. Like many other cultural institutions, the fashion industry has not been quick to change. Thankfully, there are those within the ecosystem who have pushed for progress by empowering others and embracing innovation. At the forefront of this c…
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Dr. George Soleas (CEO, LCBO): How to Embrace the Spirit of Lifelong Learning
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George Soleas is the President and CEO of the Liquor Control Board of Ontario (LCBO), one of the world’s most influential forces in the world of spirits. In this special live recording of Mission Critical Live: The Bold Conversations (presented by Veuve Clicquot), George chats with Lance and shares his extraordinary journey from a refugee in Cyprus…
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Lauren Chan (Model, Entrepreneur): How Can We Champion Inclusive Beauty in Style?
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Amidst the ever-evolving landscape of the fashion industry, where institutionalized norms have often stifled progress and diversity, a crescendo of voices is challenging the status quo. At the helm of this movement stands Lauren Chan, a powerful advocate for inclusivity and genuine representation. Her journey has been multifaceted—from her tenure a…
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Barbora Samieian (Co-founder, Sundays): Is Vancouver a Hotbed for Talent, or What?
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Barbora Samieian is the co-founder of SUNDAYS, a Vancouver-based e-commerce brand that's revolutionizing the furniture industry. The first of our Bold Conversations series (presented by Veuve Clicquot) to be recorded on the road, we headed to Vancouver and gathered a group of the city's leaders at the Carlino (located inside the Shangri-La Hotel) f…
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Michael Preysman (Founder, Everlane): Does "Sustainability" Need a Rebrand?
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In a world of fast fashion and fleeting trends, San Francisco-based Everlane has emerged as a beacon of ethical elegance, redefining the industry with its commitment to transparency, sustainability, and style. At the heart of this groundbreaking brand is its visionary founder, Michael Preysman, whose mission to revolutionize the way we consume and …
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Jenn Harper (CEO, Cheekbone Beauty): How Can We Adopt an Indigenous Approach to the Business of Beauty?
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Jenn Harper is the CEO and founder of Cheekbone Beauty, an Indigenous-owned and founded cosmetics company that creates sustainable beauty products with the added goal of making a difference in the lives of Indigenous youth. In front of a live audience, Lance and Jenn sat down to discuss her entrepreneurial journey, the core tenets of Indigenous bus…
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Stuart Lombard (CEO, ecobee): Do Smart Thermostats Really Make an Environmental Difference?
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In this episode of Mission Critical, we dive into the world of sustainability, innovation, and entrepreneurship with a true industry pioneer, Stuart Lombard, the visionary CEO and founder of ecobee. Stuart and Lance discuss his remarkable story of how he transformed his passion for environmental sustainability into the groundbreaking smart thermost…
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Jay Baruchel (Actor): Does Canada Have an Identity Problem?
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In an age when Canadian talent feels more prominently featured in mainstream Hollywood than ever before, actor Jay Baruchel stands as a distinct directorial and acting voice. From an early age, it was clear that he was destined for the spotlight. His breakthrough role came in the late 1990s with the critically acclaimed Canadian TV series, Popular …
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Ashley Alexis McFarlane (Omi Woods): What Will the Heirlooms of the Future Look Like?
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Ashley Alexis McFarlane is the creative visionary and founder behind Omi Woods, a luxury jewelry brand that focuses on creating contemporary and sustainable heirlooms that celebrate African culture. In front of a live audience, Lance and Ashley sat down to discuss her entrepreneurial journey, the significance of precious metals in African culture, …
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Paddy Cosgrave (CEO, Collision): What's the Most Important Discussion We're Having in Tech Right Now?
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Known as the ‘Olympics of Tech,’ Collision is the brainchild of founder Paddy Cosgrave, who has built the annual tech conference into one of the biggest global gatherings of tech founders, entrepreneurs, startups, and world leaders. Since 2019, Collision has welcomed over 70,000 people to Toronto and is forecasted to have a total economic impact of…
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Reetu Gupta (Ambassadress, The Gupta Group): The Hospitality Industry Needs More Diversity
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This episode is presented by Bold by Veuve Clicquot as part of the Mission Critical: The Bold Conversations series, which celebrates pioneering and visionary women leaders. Check out the Bold Open Database: www.boldopendatabase.com Reetu Gupta is an activist, philanthropist, co-founder of Rogue Insight Capital Ltd., President of the Gupta Family Fo…
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Allana Harkin (Comedian): How Can We Wield Comedy as a Tool of Activism?
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Apply for the Veuve Clicquot Bold Woman Award: https://www.veuveclicquot.com/en-ca/bold-by-veuve-clicquot/about What is it that draws us to comedy? Some of our favourite experiences and memories center around moments of laughter. But beyond the obvious, perhaps another reason that explains the magnetic effect of comedy is its ability to speak to th…
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Domee Shi (Director, Pixar): How Can We Embrace a Transformational Mindset?
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When Turning Red debuted in early 2022, Canadians rejoiced. Directed by Canadian filmmaker, animator, and Academy Award winner Domee Shi (who became the first woman to solo direct a Pixar feature film), the animated film told the story of a young Chinese-Canadian tween girl torn between meeting the expectations of her immigrant parents and her expe…
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Fatima Zaidi (CEO, Quill Inc.): How Can Podcasts Boost Business for Brands?
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According to a 2021 survey conducted by The Podcast Exchange, the potential for podcasts continues to grow. Nearly 12 million Canadian adults (or 38% of the 18+ population) have listened to podcasts in the past year. Podcast listeners also over-index for being young and diverse, have higher educations, and live in households of over $100K. In the U…
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Leah MacNab (Managing Director, NBA Canada): How to Lead a Sports Organization With Empathy and Impact
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If you’re a basketball fan and a Canadian, few experiences will ever be able to match what happened in the summer of 2019. In the best-of-seven playoff series, the Toronto Raptors (Canada’s only basketball team) went on to defeat two-time defending and six-time NBA championship winners the Golden State Warriors. It was a season of many firsts, incl…
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Ian Rosen (President, Harry Rosen): How to Lead a Family Empire Into the Future
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There are a handful of consumer brands here in Canada that have established themselves as captains of their respective industries. Iconic institutions that have not only withstood the test of time but have also known how to adapt and evolve with the changing tides of culture and commerce. Harry Rosen is one of them. Take a stroll in any high-end ma…
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Khushboo Jha (CEO, BuyProperly): How to Fast Track Your Path to Homeownership
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When it comes to real estate, everyone has an opinion on the matter. To buy or not to buy? Invest now or wait for the bubble to burst? Rent or own? And let’s not even get started on these interest rates… One thing that remains largely unanimous is the increasing difficulty of being able to tap into the market, to get your foot in the door and assum…
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Brad Wilson (CEO, Ace Hotel Group): How Can Hotels Foster Cultural Communion?
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Hotels are so much more than places where we choose to rest our heads. Traveler or not, today they serve as cultural institutions—multi-hyphenate anchors within our communities that serve as a destination to break bread, share drink, collaborate, inspire, build, and forge cherished memories. Brad Wilson is the CEO and co-parter of Ace Hotel Group a…
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Rami Atallah (CEO, SSENSE): How to Influence Culture Using Technology
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Rami Atallah is the CEO and co-founder of SSENSE, a technology platform that focuses on nurturing emerging talent while simultaneously championing today’s most powerful and established luxury brands. What started as part of his computer engineering graduate thesis, Rami founded SSENSE alongside his brothers, Firas and Bassel, to address the needs o…
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Ryan Serhant (Founder, SERHANT.): What Will the Real Estate Brokerage of the Future Look Like?
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Like any other industry that has remained largely unchanged in the way it operates and functions, it’s an exciting time to talk about real estate right now. Not just because of how hot this or that market is or rising interest rates, but because of the increasing impact that technology and innovation are having on the sector. Real estate agents are…
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Jonathan Van Ness (Founder, JVN Hair): How Can We Be Better Allies for the Queer Community?
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There are few people in media who radiate the kind of glowing, positive, and unabashedly joyful energy quite like Jonathan Van Ness.Known primarily for their co-hosting duties as the resident beauty guru on Netflix’s Queer Eye reboot, it is the magnetic charm and personality of Jonathan (who is non-binary and uses “they,” “he,” and “she” pronouns) …
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Marcus Samuelsson (Marcus Samuelsson Group): A Chef's Recipe for Success
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There are many parallels that can be drawn between running a kitchen and leading a business. Both require leadership, focus, tenacity, and, above all, passion to get you through the inevitable hills and valleys that come along the way—something that internationally-renowned chef and restaurateur Marcus Samuelsson knows a thing or two about. With re…
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Bruce Mau (Founder, Bruce Mau Design): How to Design Your Best Life
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“If you want specific outcomes in your life, then you are a designer.”These are the immortal words of Canadian multi-hyphenate visionary, Bruce Mau. From architecture to advertising to product design, Bruce has worked across a broad spectrum of disciplines that have changed the way we approach problems and see the world. His name is exalted by many…
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Jeanne Beker (Journalist): How to Fight For Your Own Opportunities
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For 27 years, Jeanne Beker was the voice in fashion media—a trailblazer that earned her stripes by reporting on the industry’s most spectacular events and personalities. The host of Fashion Television, her show was syndicated around the globe to 130 countries, offering a glimpse into a pre-social media world that was often guarded and gated. It was…
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David Gilboa (Co-founder, Warby Parker): How to Visualize Industry Transformation
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If the eyes are the windows to your soul, then what does a pair of eyeglasses say about you? For many, eyewear is an extension of one’s self. Quite literally, when you consider the fact that approximately 68 percent of Canadians wear corrective lenses, and figuratively as a reflection of personal style and expression. For years, however, the $160 b…
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Martin Basiri (CEO, ApplyBoard): Why International Students Will Be Key to Our Pandemic Recovery
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When it comes to international studies, Canada is a top pick for students thanks to the quality of our education system and multicultural reputation. According to the Canadian Bureau for International Education, the years between 2010 and 2019 saw a 154 percent increase in international students visiting Canada, 60 percent of which planned on pursu…
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Erin Elofson (Head, Pinterest Canada): How to Engineer Positive Change Into Your Business
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It’s a big responsibility when you’re given the keys to an international community platform with an audience in the millions. So, what do you do with that kind of power? That ability to influence both micro and macro community and industry change? Certainly, there are individuals out there that would take the opportunity to amass further growth by …
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Shiza Shahid (Founder, Our Place): How Can We Create More Seats at the Table for Others?
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Food has always been a powerful way of exploring themes beyond its function as a means of sustenance. Think about the best meal you’ve ever had or your fondest food memory. Chances are they involved being in the company of others by breaking bread or engaging in long-held traditions. Food is culture—it brings people together, cements our most cheri…
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Matt McGowan (General Manager, Snap Inc. Canada): Was Pokémon Go Onto Something or What?
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The year is 2016 and a new phenomenon has thrown the world into an absolute tizzy. People are out in the streets, running into traffic, and flocking to seemingly random destinations. They are zombies attached to their phones on a singular mission to catch them all. And what exactly are they looking to capture? Pokémon. If we rewind and look past th…
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ENCORE Justin McLeod (CEO, Hinge): How Can We Use Data to Crack the Code on Dating?
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Dating at the best of times can be an awkward experience. So how does one find romance during a pandemic? In this encore episode, Justin McLeod, founder and CEO of online dating platform Hinge, joins us to talk about love and data. Described as a dating app designed to be deleted, Lance chats with Justin about Hinge, digital courtship in the age of…
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Wes Hall (Founder, The BlackNorth Initiative): How Long Does It Take to Create Meaningful Change?
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Take a look inside the boardrooms of corporate Canada and you’ll find that over the years, they’ve largely stayed (and looked) the same. While it has been proven again, and again, and again that a diverse executive suite directly contributes to the growth of a company’s bottom line and overall performance (and is just generally the right thing to d…
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ENCORE Aurora James (Founder, Fifteen Percent Pledge): How Can We Create More Shelf Space for BIPOC Brands?
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Aurora James is a force to be reckoned with. Those of you who are tuned in to the world of fashion will likely recognize her name as the designer behind sustainable accessories brand Brother Vellies, a favourite amongst fashion heavyweights like Beyonce, Zendaya, and Solange (to name a few). You may also recognize her for gracing the cover of Ameri…
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Tata Harper (CEO, Tata Harper Skincare): How to Build a Beautiful Brand from the Inside-Out
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When Tata Harper pivoted her career from industrial engineer to beauty entrepreneur, no one could have predicted that she would soon go on to be known as the Queen of Green Skincare. Yet today, Tata’s eponymous skincare brand has reached astronomic levels of popularity counting the likes of Gigi Hadid, Jessica Alba, and Tracee Ellis Ross among loya…
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Paul Davison & Rohan Seth (Co-founders, Clubhouse): What To Do After Capturing Lightning in a Bottle
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At the start of the pandemic, Paul Davison and Rohan Seth launched Clubhouse, a new type of social network that underscored the power and influence of the audio format. As the world collectively sheltered at home, Clubhouse’s popularity skyrocketed with Mark Zuckerberg, Elon Musk, Oprah Winfrey, and other notable figures engaging on the platform. U…
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Tan France (Queer Eye): How to Walk Into a Room With More Confidence
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On this episode of Mission Critical, we’re joined by one of the most influential and universally-beloved figures in the fashion world, Tan France. Tan’s journey to becoming a television sensation may have started with his role as a fashion expert on Netflix’s Queer Eye, but his entrepreneurial path was filled with triumphs long before he entered th…
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Johanna Rief (Head of Sexual Empowerment, WOW Tech Group): What Can the Business of Sex Toys Teach Us About Empowerment?
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This episode contains content that is of a sexual nature. If that’s a thing that might bother you or you’re not quite in the right setting for it, then maybe skip this one for now. Sex sells. That’s nothing new, but how much? According to a 2021 report by Statista, the business of pleasure is thriving with recent projections of the global sex toy m…
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