Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating and influencing the future of housing and services for older adults in senior living.
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Navigating the Future of Seniors Housing: Insights from Kathryn Burton Gray on 35+ Years of Industry Evolution
29:24
29:24
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29:24Pioneering female seniors housing leader and proud mother of two Green Berets, Kathryn Burton Gray, Founding Partner at Seniors Capital, shares insights into the history of capital markets from her 35+ years of industry experience. She also discusses trends in real estate development, operations, and services, as well as how the new administration …
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Capital Investment Reservations and Opportunities in Senior Living With Aron Will of CBRE
20:48
20:48
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20:48Repositions, labor challenges, and interest rate updates from Aron Will, Vice President and Co-Head of National Senior Housing at CBRE Capital Markets. Don’t miss this conversation about the pendulum swing from 2020 to 2025 and where the real estate market is headed into this year. Hear Aron on ep. 266. This podcast was recorded at the 2025 ASHA An…
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Q1 Report and 2024 Recap from NIC MAP COO Kyle Gardner
22:24
22:24
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22:24A recap of 2024 discussing occupancy and absorption rates, the impact from a new Administration, and economic factors such as interest rates and construction costs affecting the industry. Kyle Gardner, COO of NIC MAP, shares the current state of senior housing. NIC MAP is an exclusive sponsor of Bridge the Gap. Register for the NIC Spring Conferenc…
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Combating Social Isolation with Closed Captioning from Hamilton CapTel’s Anne Girard
16:09
16:09
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16:09Hearing loss is one key reason aging adults face social isolation. Anne Girard, Director of Sales and Marketing at Hamilton CapTel, shares details on the importance of providing outlets for seniors to connect again through closed captioning technology. Learn more about Hamilton CapTel. Register for the NIC Spring Conference Produced by Solinity Mar…
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What Does the Roobrik & Aline Merger Mean for Senior Living?
15:02
15:02
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15:02When the resident journey meets data, operators gain insights from prospects during the sales cycle. Erin Hayes, President of Aline and Evan Friedkin, Head of Business Development at Roobrik, share about the merger announcement and what customers can expect from the combined powerhouse. This podcast was recorded at the 2025 ASHA Annual Meeting. Spo…
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What Can New Tech and AI Achieve in Senior Living?
11:54
11:54
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11:54Entrepreneur and promoter of the industry, Matt Reiners, Chief Growth Officer at Parasol Alliance, shares leadership tips, how to simplify technology adoption, a vision for enhancing connection through tech, and the future of senior living technology. Download whitepaper. Listen to the Connecting the Dots podcast. Recorded at the Hamilton CapTel bo…
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Fortune 500 Event Planner To Activities Professional with Courtney Russell of LiveWell Group
21:30
21:30
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21:30Fortune 500 event planner turns senior living activities professional. Courtney Russell, Lifestyle Program Director at LiveWell Group, shares why programming is the backbone of resident engagement. Produced by Solinity Marketing. Register for the NIC Spring Conference Sponsored by Accushield, Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Servi…
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Technology Trends from CAST with Scott Code of LeadingAge
11:58
11:58
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11:58In this episode of Bridge the Gap, recorded at the LeadingAge Annual Meeting in Nashville, Scott Code, Vice President, Center for Aging Services Technologies (CAST) at LeadingAge, shares insights into the evolving role of technology in senior living, discussing the challenges operators face and the strategies they can adopt to stay ahead. Recorded …
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Why Credentialing Is Key to Safer Senior Living Communities
18:14
18:14
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18:14Hear how updated credentialing is helping senior living communities mitigate risk for team members and residents from Charles Mann, Founder and CSO at Accushield. Listen as Josh and Lucas discuss with Charles how creating an alliance to make vendor partnerships better for senior living operators can improve the industry as a whole. This episode was…
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Tech Entrepreneur Turned Story Teller with Industry Legend Jack York
17:12
17:12
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17:12Industry legend, Jack York, Chief Story Teller at Talegate, shares his life’s motto, passion for telling resident’s stories, and his new venture. Hear how the tech entrepreneur is now living out his desire to feature the senior living industry in new ways. Recorded at the Hamilton CapTel booth at the LeadingAge Annual Meeting. Register for NIC Prod…
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BTG Season 7 Recap with Josh, Lucas, and Sara
29:10
29:10
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29:10It’s a Season 7 recap with BTG founders Josh Crisp, Lucas McCurdy and executive producer Sara Mitchell. They break down tips for new individuals entering the industry, the hot topic in 2024 of “culture,” plus a forecast of topics, episodes, and themes coming in 2025. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Sponsored by A…
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2025 NIC Spring Conference Preview with Lisa McCracken
16:48
16:48
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16:48Coming out of a development drought, the industry has an optimistic outlook. Plus, what is the changing demographic and capital market structure for the forecast of seniors housing? Lisa McCracken, Head of Research and Analytics of the National Investment Center for Seniors Housing and Care (NIC), gives a preview of topics including middle market, …
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The Caregiver Experience with Lindsey Daugherty of Sage
18:27
18:27
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18:27A next-gen senior living operations platform that combines data and insights for caregivers is key to improve community operations. Lindsey Daugherty, BTG Ambassador and Head of Community at Sage, explores how these innovative tools are shaping the future of senior living, enhancing efficiency, and empowering teams to deliver exceptional care. This…
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New Administration's Impact on Seniors Housing + ASHA 2025 Annual Meeting Preview with David Schless
29:45
29:45
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29:45What does the new presidential administration mean for the seniors housing industry? David Schless, President of ASHA, discusses how members can join advocacy efforts, plus a preview of the 2025 Annual Meeting in Arizona. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Connect with BTG on social media: YouTube Instagram Facebook…
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Using Data to Drive Your HR Success with Procare HR's Paul Jarvis
16:18
16:18
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16:18Benchmarks, KPIs and labor management data are crucial for operators to improve HR related challenges for hiring and retaining great employees. Paul Jarvis, Head of Sales and Marketing at Procare HR, shares his perspective on how senior living can increase talent acquisition and retention. This episode was recorded at the NIC Fall Conference. Produ…
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A CCRC's Recipe for Resident Satisfaction with Querencia Barton Creek's Nate Weyand
21:57
21:57
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21:57What does it take to lead a thriving 300+ resident community? Find out as Nate Weyand, Executive Director of Querencia Barton Creek, to discuss recruitment challenges, fostering a culture of care, and recent renovations to elevate resident spaces. Join us as we explore the strategies behind exceptional senior living leadership. Watch the Querencia …
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Cycling, Alzheimer’s, and Senior Life Simplified with CEO Greg Mason of SilverAssist
21:09
21:09
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21:09As an Alzheimer’s gene carrier, taking the fight to the disease is personal for Greg Mason, CEO of SilverAssist, who completed a 444-mile charity cycling fundraiser to spread awareness and raise funds for research, education, support and care. Plus, a passion project of educating endurance athletes on international events turned into Strambecco. He…
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Heroes with Hearing Loss with Veteran Advocate Shari Penner
11:35
11:35
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11:35Veteran advocate Shari Penner, National Marketing Program Manager of Heroes with Hearing Loss and Hamilton CapTel, discusses the importance of understanding and addressing the impact of hearing loss after military service. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Connect with BTG on social media: YouTube Instagram Faceboo…
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Recruiting and Hiring Strategies with Corey Fein of Hireology
16:34
16:34
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16:34Increase funnel, attract qualified labor market, and streamline the recruitment process. Corey Fein, Senior Market Specialist at Hireology, shares insights and tips for operators to improve the application process and hiring strategies. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Become a sponsor of Bridge …
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Q3 Report with NIC MAP Vision CEO Arick Morton
14:40
14:40
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14:40There is optimism in the industry as capital begins to open up in the seniors housing industry as we head into the new year. NIC MAP Vision CEO, Arick Morton, discusses the demands and current product availability for new development and acquisition. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Sponsored by …
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How to Upgrade Resident Experience with Hospitality Expert Revel Communities COO Danette Opaczewski
21:41
21:41
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21:41How can operators create excellent resident experiences? Revel Communities COO Danette Opaczewski shares about her rich background in hospitality and the unique perspective on the importance of team retention and how to create high-quality environments that enrich the lives of residents. This episode was recorded at the NIC Fall Conference. Produce…
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A Pioneer's Take on Industry Innovation & Market Trends with CEO Chris Hollister
25:08
25:08
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25:08Enter, depart and returned to senior living is one CEO’s journey. Hear from Chris Hollister of Pegasus Senior Living as he shares a pioneer’s perspective to current trends and the future of senior living. Hear from Chris Hollister in episode 198. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Sponsored by Accu…
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POV: Value Based Care and Resident Engagement
15:22
15:22
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15:22A combined perspective and passion on valued based care and resident engagement created a merger of industry technology companies Linked Senior and LifeLoop. BTG Ambassador Charles de Vilmorin and Rob Fisher discuss their insights on how to improve the moments we can create for residents. This episode was recorded at the NIC Fall Conference. Produc…
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Culture of Promise Book Release with Operator, Author, Founder Fee Stubblefield
23:29
23:29
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23:29In light of the 73 million Baby Boomers coming our way, Founder and CEO of The Springs Living, Fee Stubblefield, discusses the importance of building organizational cultures that focus on building relationships, striving for quality outcomes, and prioritizing people over profits. This episode was recorded at the NIC Fall Conference. Produced by Sol…
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The Importance of Risk Mitigation with Accushield’s Peggy White
19:02
19:02
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19:02How does risk mitigation build the trust that will fill your community? Don’t miss the answer from Peggy White, National Director of Sales at Accushield, on this week’s episode of Bridge the Gap. Listen as she shares expert insights on how Accushield is redefining safety in senior living communities. Sponsored by Accushield, Aline, NIC MAP Vision, …
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