LeadingAge Workforce Innovators profiles the people in our field who are at the forefront of engaging and retaining the aging services workforce. New episodes monthly.
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Welcome to the Uplift Aging Podcast, a LeadingAge Texas production. Through insightful discussions, our guests help reshape aging perceptions. Join us to challenge stereotypes, explore the positives, and empower each other to embrace the journey of aging. Whether you're an older adult, caregiver, or just curious about aging, this podcast is for you. Together, let's Uplift Aging!
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Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating and influencing the future of housing and services for older adults in senior living.
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Presbyterian Villages of Michigan’s Resources and Tips for the Caregiving Community, with your host, Lynn Alexander. During this podcast series, Lynn will draw upon her deep experience in caregiving, senior living, and respite services to engage with expert guests and share innovative tips, resources, and support for caregivers.
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Navigating the Future of Seniors Housing: Insights from Kathryn Burton Gray on 35+ Years of Industry Evolution
29:24
29:24
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29:24Pioneering female seniors housing leader and proud mother of two Green Berets, Kathryn Burton Gray, Founding Partner at Seniors Capital, shares insights into the history of capital markets from her 35+ years of industry experience. She also discusses trends in real estate development, operations, and services, as well as how the new administration …
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Capital Investment Reservations and Opportunities in Senior Living With Aron Will of CBRE
20:48
20:48
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20:48Repositions, labor challenges, and interest rate updates from Aron Will, Vice President and Co-Head of National Senior Housing at CBRE Capital Markets. Don’t miss this conversation about the pendulum swing from 2020 to 2025 and where the real estate market is headed into this year. Hear Aron on ep. 266. This podcast was recorded at the 2025 ASHA An…
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Q1 Report and 2024 Recap from NIC MAP COO Kyle Gardner
22:24
22:24
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22:24A recap of 2024 discussing occupancy and absorption rates, the impact from a new Administration, and economic factors such as interest rates and construction costs affecting the industry. Kyle Gardner, COO of NIC MAP, shares the current state of senior housing. NIC MAP is an exclusive sponsor of Bridge the Gap. Register for the NIC Spring Conferenc…
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Combating Social Isolation with Closed Captioning from Hamilton CapTel’s Anne Girard
16:09
16:09
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16:09Hearing loss is one key reason aging adults face social isolation. Anne Girard, Director of Sales and Marketing at Hamilton CapTel, shares details on the importance of providing outlets for seniors to connect again through closed captioning technology. Learn more about Hamilton CapTel. Register for the NIC Spring Conference Produced by Solinity Mar…
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What Does the Roobrik & Aline Merger Mean for Senior Living?
15:02
15:02
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15:02When the resident journey meets data, operators gain insights from prospects during the sales cycle. Erin Hayes, President of Aline and Evan Friedkin, Head of Business Development at Roobrik, share about the merger announcement and what customers can expect from the combined powerhouse. This podcast was recorded at the 2025 ASHA Annual Meeting. Spo…
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What Can New Tech and AI Achieve in Senior Living?
11:54
11:54
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11:54Entrepreneur and promoter of the industry, Matt Reiners, Chief Growth Officer at Parasol Alliance, shares leadership tips, how to simplify technology adoption, a vision for enhancing connection through tech, and the future of senior living technology. Download whitepaper. Listen to the Connecting the Dots podcast. Recorded at the Hamilton CapTel bo…
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Fortune 500 Event Planner To Activities Professional with Courtney Russell of LiveWell Group
21:30
21:30
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21:30Fortune 500 event planner turns senior living activities professional. Courtney Russell, Lifestyle Program Director at LiveWell Group, shares why programming is the backbone of resident engagement. Produced by Solinity Marketing. Register for the NIC Spring Conference Sponsored by Accushield, Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Servi…
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Technology Trends from CAST with Scott Code of LeadingAge
11:58
11:58
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11:58In this episode of Bridge the Gap, recorded at the LeadingAge Annual Meeting in Nashville, Scott Code, Vice President, Center for Aging Services Technologies (CAST) at LeadingAge, shares insights into the evolving role of technology in senior living, discussing the challenges operators face and the strategies they can adopt to stay ahead. Recorded …
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Why Credentialing Is Key to Safer Senior Living Communities
18:14
18:14
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18:14Hear how updated credentialing is helping senior living communities mitigate risk for team members and residents from Charles Mann, Founder and CSO at Accushield. Listen as Josh and Lucas discuss with Charles how creating an alliance to make vendor partnerships better for senior living operators can improve the industry as a whole. This episode was…
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Tech Entrepreneur Turned Story Teller with Industry Legend Jack York
17:12
17:12
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17:12Industry legend, Jack York, Chief Story Teller at Talegate, shares his life’s motto, passion for telling resident’s stories, and his new venture. Hear how the tech entrepreneur is now living out his desire to feature the senior living industry in new ways. Recorded at the Hamilton CapTel booth at the LeadingAge Annual Meeting. Register for NIC Prod…
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BTG Season 7 Recap with Josh, Lucas, and Sara
29:10
29:10
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29:10It’s a Season 7 recap with BTG founders Josh Crisp, Lucas McCurdy and executive producer Sara Mitchell. They break down tips for new individuals entering the industry, the hot topic in 2024 of “culture,” plus a forecast of topics, episodes, and themes coming in 2025. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Sponsored by A…
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2025 NIC Spring Conference Preview with Lisa McCracken
16:48
16:48
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16:48Coming out of a development drought, the industry has an optimistic outlook. Plus, what is the changing demographic and capital market structure for the forecast of seniors housing? Lisa McCracken, Head of Research and Analytics of the National Investment Center for Seniors Housing and Care (NIC), gives a preview of topics including middle market, …
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The Caregiver Experience with Lindsey Daugherty of Sage
18:27
18:27
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18:27A next-gen senior living operations platform that combines data and insights for caregivers is key to improve community operations. Lindsey Daugherty, BTG Ambassador and Head of Community at Sage, explores how these innovative tools are shaping the future of senior living, enhancing efficiency, and empowering teams to deliver exceptional care. This…
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New Administration's Impact on Seniors Housing + ASHA 2025 Annual Meeting Preview with David Schless
29:45
29:45
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29:45What does the new presidential administration mean for the seniors housing industry? David Schless, President of ASHA, discusses how members can join advocacy efforts, plus a preview of the 2025 Annual Meeting in Arizona. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Connect with BTG on social media: YouTube Instagram Facebook…
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Using Data to Drive Your HR Success with Procare HR's Paul Jarvis
16:18
16:18
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16:18Benchmarks, KPIs and labor management data are crucial for operators to improve HR related challenges for hiring and retaining great employees. Paul Jarvis, Head of Sales and Marketing at Procare HR, shares his perspective on how senior living can increase talent acquisition and retention. This episode was recorded at the NIC Fall Conference. Produ…
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A CCRC's Recipe for Resident Satisfaction with Querencia Barton Creek's Nate Weyand
21:57
21:57
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21:57What does it take to lead a thriving 300+ resident community? Find out as Nate Weyand, Executive Director of Querencia Barton Creek, to discuss recruitment challenges, fostering a culture of care, and recent renovations to elevate resident spaces. Join us as we explore the strategies behind exceptional senior living leadership. Watch the Querencia …
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007: On Leadership, Aging, and The Power of Books | with Darrell Jones
31:22
31:22
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31:22In this episode, Amanda chats with Darrell D. Jones, Lieutenant General, USAF (Ret), President and CEO of Blue Skies of Texas in San Antonio, to discuss the pivotal role of reading in shaping effective leadership in aging services. Darrell shares how his passion for reading has shaped his approach to management and decision-making, emphasizing the …
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Cycling, Alzheimer’s, and Senior Life Simplified with CEO Greg Mason of SilverAssist
21:09
21:09
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21:09As an Alzheimer’s gene carrier, taking the fight to the disease is personal for Greg Mason, CEO of SilverAssist, who completed a 444-mile charity cycling fundraiser to spread awareness and raise funds for research, education, support and care. Plus, a passion project of educating endurance athletes on international events turned into Strambecco. He…
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Heroes with Hearing Loss with Veteran Advocate Shari Penner
11:35
11:35
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11:35Veteran advocate Shari Penner, National Marketing Program Manager of Heroes with Hearing Loss and Hamilton CapTel, discusses the importance of understanding and addressing the impact of hearing loss after military service. Produced by Solinity Marketing. Become a sponsor of Bridge the Gap. Connect with BTG on social media: YouTube Instagram Faceboo…
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Recruiting and Hiring Strategies with Corey Fein of Hireology
16:34
16:34
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16:34Increase funnel, attract qualified labor market, and streamline the recruitment process. Corey Fein, Senior Market Specialist at Hireology, shares insights and tips for operators to improve the application process and hiring strategies. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Become a sponsor of Bridge …
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Q3 Report with NIC MAP Vision CEO Arick Morton
14:40
14:40
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14:40There is optimism in the industry as capital begins to open up in the seniors housing industry as we head into the new year. NIC MAP Vision CEO, Arick Morton, discusses the demands and current product availability for new development and acquisition. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Sponsored by …
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How to Upgrade Resident Experience with Hospitality Expert Revel Communities COO Danette Opaczewski
21:41
21:41
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21:41How can operators create excellent resident experiences? Revel Communities COO Danette Opaczewski shares about her rich background in hospitality and the unique perspective on the importance of team retention and how to create high-quality environments that enrich the lives of residents. This episode was recorded at the NIC Fall Conference. Produce…
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A Pioneer's Take on Industry Innovation & Market Trends with CEO Chris Hollister
25:08
25:08
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25:08Enter, depart and returned to senior living is one CEO’s journey. Hear from Chris Hollister of Pegasus Senior Living as he shares a pioneer’s perspective to current trends and the future of senior living. Hear from Chris Hollister in episode 198. This episode was recorded at the NIC Fall Conference. Produced by Solinity Marketing. Sponsored by Accu…
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POV: Value Based Care and Resident Engagement
15:22
15:22
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15:22A combined perspective and passion on valued based care and resident engagement created a merger of industry technology companies Linked Senior and LifeLoop. BTG Ambassador Charles de Vilmorin and Rob Fisher discuss their insights on how to improve the moments we can create for residents. This episode was recorded at the NIC Fall Conference. Produc…
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Culture of Promise Book Release with Operator, Author, Founder Fee Stubblefield
23:29
23:29
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23:29In light of the 73 million Baby Boomers coming our way, Founder and CEO of The Springs Living, Fee Stubblefield, discusses the importance of building organizational cultures that focus on building relationships, striving for quality outcomes, and prioritizing people over profits. This episode was recorded at the NIC Fall Conference. Produced by Sol…
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The Importance of Risk Mitigation with Accushield’s Peggy White
19:02
19:02
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19:02How does risk mitigation build the trust that will fill your community? Don’t miss the answer from Peggy White, National Director of Sales at Accushield, on this week’s episode of Bridge the Gap. Listen as she shares expert insights on how Accushield is redefining safety in senior living communities. Sponsored by Accushield, Aline, NIC MAP Vision, …
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Tactics and Strategies for Building Occupancy in Skilled Nursing Facilities with Kacie Pritt
18:17
18:17
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18:17An Occupational Therapist assistant by trade, Kacie Pritt, Regional Director of Development of HCF Management and BTG Ambassador, shares first-hand tactics and strategies for building occupancy in skilled nursing facilities. Produced by Solinity Marketing. Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilton CapTel, Service Ma…
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Three Challenges for Renovations, Conversion and Repositioning Projects with Architect Michael Fittz
28:36
28:36
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28:36From master planning to addressing renovation challenges, Michael Fittz, Founder of bldg. Architecture, shares three of the biggest hurdles facing a renovation, conversion or repositioning project. Listen as everyone shares valuable insights from their different perspectives within senior living to offer practical solutions for your next renovation…
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The Fundamentals of Blocking and Tackling in Seniors Housing with CEO Chris Sides
17:35
17:35
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17:35What are the secrets to a successful management approach in senior living? Chris Sides, Founder of Senior Solutions Management Group, dives into his philosophy on focusing on the basics of senior care, including the importance of relationships. Plus, Chris shares insights on how his innovative barbecue program has become a cornerstone of community …
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In this episode, Amanda talks with Robin Gonzalez, Director of Resident Health Services & Nurse Navigator at Westminster in Austin, Texas, about the community’s holistic, resident-centered approach to aging services. Robin shares how her social work and nursing background is beneficial in her role as she partners with residents and families to addr…
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Introducing Certify It: The Podcast for Advancing Your Career in Care
14:34
14:34
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14:34Bridge the Gap is proud to introduce the newest show on the Network: Certify It, the podcast for advancing your career in care. Hear from Barry Davis, President & CEO at Hillcrest Healthcare Communities and Douglas Bryant, Senior Vice President of Learning, Diversity, and Talent at Hillcrest Healthcare, as they discuss how The Mason Center for Heal…
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Proactive Risk Management for Operators with Guide Path Founder and Attorney Rebecca Adelman Esq.
20:13
20:13
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20:13Proactive risk management for operators can redefine care and enhance the lives of residents and caregivers. Rebecca Adelman, Esq., entrepreneur and Founder, Adelman Firm, PLLC, Guide Path, LLC and 2024 BTG Ambassador, shares her heart and infectious excitement for the industry as she reflects on her past experiences and hope for the future of seni…
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Using Data to Drive Value with Dushyanth Biyyala of Sage
14:17
14:17
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14:17Caregiving can be hard; technology can make it smart. Dushyanth Biyyala, Strategy & Business Development at Sage, shares how modern day operations management systems can change outcomes for communities with data, insights and analytics. This episode was recorded at the ASHA Mid-Year Meeting. Sponsored by Accushield, Aline, NIC MAP Vision, Procare H…
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How to Set Community Safety Standards with Accushield CEO Allen Barnes
19:22
19:22
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19:22Data and technology directly impacts the safety of residents. Listen in as President and CEO/Co-founder at Accushield, Allen Barnes shares operational efficiencies and comprehensive assessments teams should consider when overseeing and monitoring guest traffic in communities. Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilto…
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Senior Housing Outlook Report with NIC MAP Vision CEO Arick Morton
40:59
40:59
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40:59Demographic surge, increasing demand and development pace. Arick Morton, CEO of NIC MAP Vision, discusses these topics plus results from the Senior Housing Market Outlook Report. Read the full report here Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Pr…
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005: Ageless Creativity | with Dr. Hayley Moseley and Brian Parman of CC Young
50:43
50:43
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50:43In Episode 5, Amanda interviews Dr. Hayley Moseley, Director of Campus Education, and Brian Parman, Director of The Point & Pavilion from CC Young in Dallas, Texas, about how the arts inspire ageless creativity. CC Young's Spirit is Ageless Art and Writing Contest is a premier example of a LeadingAge Texas member celebrating the incredible talents …
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Middle Market, Active Adult and Capital Markets: 2024 NIC Fall Conference Preview with Lisa McCracken
15:39
15:39
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15:39The 2024 NIC Fall Conference is highlighting pressing topics for the industry and Lisa McCracken, Head of Research and Analytics at NIC, is here to share some of those insights. From middle market to active adult and capital market trends, the Fall Conference in Washington D.C. is where thought leaders will be in September. Register by August 1, 20…
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Bringing Dignity to Dementia with Industry CEO Loren Shook
34:07
34:07
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34:07With a call into the senior living industry, Loren Shook, Chief Executive Officer and Chairman of the Board at Silverado, discusses his journey from behavioral health to seniors housing and why he’s passionate about dementia and memory care. This episode was recorded at the ASHA Mid-Year Meeting. Join our newsletter! Sponsored by Accushield, Aline,…
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Senior Living Challenges and Opportunities with Industry Innovative Investor Arnie Whitman
30:16
30:16
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30:16With over 40 years of industry experience, Arnie Whitman, Founder of SLTC shares details about the business journey of Formation Capital, the purpose of investing in venture capital, and the importance of integration between technology and healthcare into senior living. This episode was recorded at the ASHA Mid-Year Meeting. Videos Mentioned by Arn…
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Operational Excellence with Industry Pioneer Sue Farrow
33:43
33:43
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33:43With 50 years industry experience, Sue Farrow, Founder of Integral Senior Living shares how senior living has shaped her life, leadership and goals. Plus topics on active adult, affordability and relief efforts for seniors. Plus, Jennifer Prado, Executive Director of Senior Housing Relief for Elders (SHORE) discusses the bridge for subsidizing fina…
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004: Opening Doors to Aging Services | with Gwen Fitzgerald
20:28
20:28
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20:28Episode 4 features the second part of Amanda's conversation with Gwen Fitzgerald, Director of Public Messaging at LeadingAge (national). They explore how LeadingAge’s Opening Doors to Aging Services initiative is reshaping perceptions about aging services through research and storytelling. Discover the profound impact on public trust, government su…
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Procare HR Acquisition with Executives Brett Landrum and Paul Jarvis
23:39
23:39
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23:39Procare HR executives Brett Landrum and Paul Jarvis discuss the company’s acquisition of data-focused Clarent platform. The merger allows for advancement of the HRIS and workforce management solutions with a pathway to provide HR data to the senior living industry. Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilton CapTel, S…
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AI and Tech Solutions for Aging Services with Joe Velderman of Cypress Living
27:14
27:14
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27:14What does AI and electricity have in common? Joe Velderman, Vice President of Innovation at Cypress Living, shares insights on consumer technology expectations and practical application of artificial intelligence in aging services. Plus, how sales and marketing in senior living is directly impacted by tech. Free resource: Responsible Use of AI in A…
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Get to know our 2024 Bridge the Gap Ambassadors in this week’s episode of Bridge the Gap podcast. Hear from a variety of our ambassadors as they share what senior living has taught them and a few of their favorite things about BTG. We want to give a special thanks to these ambassadors for making this week’s episode possible: Anthony Ormsbee-Hale Au…
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Centralized Caregiver Operations with Sage
11:17
11:17
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11:17How do operators combat issues relating to trust and transparency in senior living communities through their caregiver tools? Alessandro Furlotti, Head of Business Development at Sage, explains. This episode was recorded at the NIC Spring Conference. Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilton CapTel, Service Master, …
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Sales, Marketing and Affordability with Asset Manager Sherrie Bebell of CPA
17:54
17:54
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17:54There is value in asset managers providing sales and marketing support to local communities. BTG Ambassador Sherrie Bebell, SVP of Sales and Marketing at Columbia Pacific Advisors, shares about the value added for operators when there is oversight in all aspects of operations. This episode was recorded at the NIC Spring Conference. Produced by Soli…
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Wellness Discussion with Kyle Gardner, COO of NIC MAP Vision
23:46
23:46
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23:46On a journey to live a healthy lifestyle, Kyle Gardner, COO of NIC MAP Vision, shares best practices for accountability, action items to accomplish a wellness-minded goal, and encouragement for those who might put their health as last priority. Sponsored by Accushield, Aline, NIC MAP Vision, Procare HR, Sage, Hamilton CapTel, Service Master, The Br…
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ASHA 2024 Mid-Year Meeting Preview with President David Schless
22:00
22:00
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22:00Gain insight into the work of ASHA including a preview of the upcoming education sessions and networking opportunities at the Mid-Year Meeting plus hear an update on policies that impact the senior living industry. David Schless, President of ASHA, shares about the latest updates from Where You Live Matters which provides resources and senior livin…
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Active Adult Deep Dive with Greystar Pioneer Michael Levine
20:15
20:15
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20:15Discover insights from Greystar's Senior Managing Director Michael Levine as he shares operational success in active adult living, and the importance of strong sales and marketing. Gain valuable advice and uncover the strategies behind this approach, while also learning about his philanthropic efforts. Sponsored by Accushield, Aline, NIC MAP Vision…
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Procare HR Case Study with Chris Krebsbach of RM Management and Brett Landrum
17:21
17:21
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17:21Best practices in recruiting, onboarding, and encouraging enthusiasm in the roles of executive directors, administrators, and managers in communities is discussed with Brett Landrum of Procare HR and Chris Krebsbach of RM Management. Tune in for this Procare HR Case Study! This episode was recorded at the NIC Spring Conference. Sponsored by Accushi…
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