Best Launch By NTT DATA Podcasts (2024)

1
Measuring Productivity in the AI Era 40:42

8m ago40:42

40:42

This week Clinton is joined again by VP of Engineering and Frictionless Enterprise author, Nate Berent- Spillson. In this episode they discuss the importance of a balanced approach to measuring developer performance through various metrics as well as the role of AI in transforming software development processes. They also explore the challenges of …

1
From the Archives: On Customer Intimacy 35:46

2d ago35:46

35:46

Clinton, Chris and Nathan on how to develop meaningful client relationships Intimacy isn’t a word you often associate with clients or customers. In this episode from the archives Clinton, Chris Losacco and Nathan Henry chat about the importance of (professional) intimacy. They share tips on how to build lasting and meaningful relationships with cli…

1
Driving Into The Future: With Bridgestone 33:47

9d ago33:47

33:47

Cam Ahler and Dan Luttrell on digital transformation at Bridgestone Most people associate Bridgestone with tires, but they’re way more than just that. Bridgestone is constantly innovating to keep their fleets and customers happy and on the road. This week Clinton is joined by Cam Ahler and Dan Luttrell from the Bridgestone team to discuss how they …

1
Building Empathy: On Human Centered AI 48:04

16d ago48:04

48:04

The Launch and NTT DATA teams on how embracing AI can build a stronger, more caring workforce It’s time to lean into AI literacy. This week on Catalyst, Launch by NTT DATA’s President Tammy Soares is joined by two AI experts, Kim Curley and Wendy Collins, to discuss the human side of AI. They discuss how generative AI can help with the difficulties…

1
Enhancing Convenience: On Improving The Customer Journey From Day One 37:54

23d ago37:54

37:54

Megan Wang and Lisa Woodley on transforming the customer experience with data science and AI This week Clinton is joined by Megan Wang and Lisa Woodley from NTT DATA to discuss how to improve the customer experience in the digital age. From the impact of digitalization on service delivery, to the role of AI in enhancing customer interactions, to th…

1
Orchestrating Citizen Experience: With Colorado’s William Chumley 38:23

1M ago38:23

38:23

William Chumley on prioritizing customer experience at the state level There’s no wrong door to get to government. Every citizen should have an avenue to access government services in some form or another, be it digital or in person. This week Clinton sits down with William Chumley, the Chief Customer Officer for the Governor's Office of Informatio…

1
From the Archives: How Leaders Can Create a Healthy Team Environment 41:21

1M ago41:21

41:21

Brant Beard on how to lead teams towards success Encourage your team to be fearless and you can create a culture of collaboration. In this episode from the archives Brant Beard, Assistant Vice President of Application Services at Parallon, joins Launch by NTT DATA’s Clinton Bonner and Robbie Elliott to discuss fostering healthy team dynamics. They …

1
Overcoming Obstructionism: With Greg Larkin 41:24

1M ago41:24

41:24

Greg Larkin on how to have the hard conversations that catalyze new growth In every industry there are insiders and outsiders. Greg Larkin prides himself on being an outsider. Greg was the first person to publicly predict the 2008 subprime mortgage crisis and has since gone on to launch dozens of transformative products for Fortune 500 companies. T…

1
The Future is Photonics: On Tech and Sustainability 33:43

2M ago33:43

33:43

Can large companies contribute to society, be sustainable, and be profitable? Vito Mabrucco thinks so. This week on Catalyst, Clinton is joined by Vito Mabrucco, NTT Corporation's Global Chief Marketing Office, to discuss how NTT balances ethics, collaboration, innovation and sustainability. Vito shares some of NTT's current innovations and delves …

1
Project to Product: With Dr. Mik Kersten 36:56

2M ago36:56

36:56

Mik Kersten on transforming value streams with the flow framework What's the best way to connect strategy to delivery? Dr. Mik Kersten wrote the book on it. This week Clinton is joined by Dr. Mik Kersten, the CTO at Planview and author of Project to Product, and Keith Buehlman, Senior Director of Business Value Acceleration at Launch by NTT DATA, t…

1
From the Archives: From Code to Canvas 36:29

2M ago36:29

36:29

Per Kristian Stoveland on his generative art series The Harvest Generative artists are trailblazing a brand new, technology-based future. In this archived episode Clinton sits down with Per Kristian to hear all about how he developed his ambitious generative art collection The Harvest. Per Kristian explains what generative art actually is, how it d…

1
From The Archives - The Power of the Platform 40:27

2M ago40:27

40:27

Nate Berent-Spillson on the power of platform thinking In the enterprise world, there are three main reasons for why an organization may be struggling to gain momentum: organizational muscle memory, structural friction, and legacy technical debt. In this archived episode Clinton is joined by Nate Berent-Spillson, NTT DATA’s VP of Engineering, to di…

1
Telecom Through the Years: With The First Lady of Wireless 37:39

3M ago37:39

37:39

Arlene Harris on the transformation of the telecommunications industry Telecommunications has come a long way since the 60s. This week Clinton is joined by telecom pioneer, Arlene Harris, and NTT DATA’s Devin Yaung to discuss how platforms and the telecom industry have changed over the past 60 years. They delve into Arlene’s incredible journey from…

1
Signs and Symptoms: Spotting and Tackling Design Debt 37:35

3M ago37:35

37:35

Two design experts on the costs of accruing design debt We hear a lot about technical debt but what about its equally bothersome cousin design debt? This week on Catalyst Clinton sits down with NTT DATA design experts Mohit SantRam and Kevin McGrath to talk about design debt. They share the tell-tale signs of how to spot design debt and the first s…

1
Blueprints and Whiteboards: On What Makes a Good IT Architect 35:44

3M ago35:44

35:44

Jason Aitchison on good IT architecture practices The saying goes “all together all from the start,” and that goes for architects too. This week Clinton is joined by Jason Aitchison, Senior Director at NTT DATA, to discuss what makes a good IT architect. Jason shares the traits he looks for in an architect, from creativity to proven problem solving…

1
Edge AI: With Shahid Ahmed 33:31

3M ago33:31

33:31

Shahid Ahmed on how Edge AI is transforming factory floors Factory floors can sometimes be tough and rough. Luckily, new Edge AI solutions can help to make factories more efficient. This week, Clinton is joined by Shahid Ahmed, Group EVP at NTT DATA, to discuss how Edge AI is being used in factories to improve working conditions and environmental t…

1
AI + Humans: The Forrester CX Event 37:50

4M ago37:50

37:50

Lisa Woodley on the topic that took the Forrester CX Summit by storm In June, the Forrester CX Summit kicked off in Nashville. NTT DATA’s Head of Design, Lisa Woodley, attended the event and noticed that there was one topic that permeated every track of the summit - AI. This week Lisa chats with Clinton about the main topics that were discussed at …

1
From the Archives: Frenzy vs. Flow 39:14

4M ago39:14

39:14

Danny Presten on how to improve flow through value stream management Organizations are often engaged in a flurry of day to day activities that may appear productive, but fail to yield meaningful results. This is why it’s so important to explore the intricacies of value stream management, Agile methodologies, and the transformative power of problem-…

1
CareAR: With Kamran Khan 39:25

4M ago39:25

39:25

Kamran Khan on transforming field support and customer services with augmented reality For years talk about augmented reality (AR) was everywhere but not everyone had access to it. At CareAR, they’ve found a way to democratize AR. This week Clinton sits down with Kamran Khan, VP of Partnerships at CareAR, to discuss how they’re providing enterprise…

1
Greater Than The Sum of Its Parts: On Finding Product Alignment 42:43

4M ago42:43

42:43

Three experts on defining value early on and what’s at risk if you don’t It’s rare, but when engineering, design and product strategy fall into lock step to deliver a product it can feel like magic. This week on Catalyst, Clinton sits down with product experts Ash Howell, Scott Campagna, and Jamie Bernard to discuss why enterprises often can’t alig…

1
From the Archives: Understanding the Culture of Utilities 51:19

5M ago51:19

51:19

Bryan Kearney on the IT of utilities You may not picture utility companies being at the cutting edge of technological change, but according to Bryan Kearney utility companies are constantly innovating and building forward looking partnerships. In this archived episode, Clinton is joined by Bryan, an energy industry leader-turned tech advisor and co…

1
Dell Tech World Recap with Roberto Cortez 34:23

5M ago34:23

34:23

Roberto Cortez on the hot topics at this year's Dell tech conference What’s it like to attend Dell Tech World? According to Dell’s Global Client Executive, Roberto Cortez, it’s fatiguing but incredibly fruitful and beneficial. This week Chris chats with Roberto as they debrief about the conference. They talk about the main topics covered at the con…

1
Cloud breakthrough with NTT DATA's Charlie Li 35:21

5M ago35:21

35:21

Charlie Li on enterprise approaches to cloud infrastructure What’s the real promise of moving to the cloud? And how did moving to the cloud become the solution to everyone’s problems? This week on Catalyst, Clinton is joined by Charlie Li, NTT DATA’s Senior Executive Vice President and Global Head of Cloud and Security Services, to discuss some of …

1
The People Side of Product: On Building Collaborative Relationships 34:07

5M ago34:07

34:07

Chris and Gina on how to build trust with clients Great product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialo…

1
One Gripe: With Jim Brusnahan 39:26

5M ago39:26

39:26

Clarios’ Jim Brusnahan on his leadership ideology where you get to complain…but just once When Jim Brusnahan sees that his team is hurting or encountering blockers he invites them to a gripe session. They go around the table and share their complaints. As Global Functions IT Business Partnership Lead Jim is well versed in dealing with people, relat…

1
From the Archives: Design Led Exploration 37:36

6M ago37:36

37:36

Clinton chats with Ash Howell and Dave Schell on how to involve design early on When should design be brought into the process? In this archived episode, we learn from NTT DATA’s own Dave Schell and Vectorform’s Ash Howell that it should be brought in as early as possible. They share tips on how to get the design conversation started early and why …

1
From The Archives: On The Public Sector 30:04

6M ago30:04

30:04

Gina, Natalie Kurz and Cathy LoDucato discuss the importance of digital development in the public sector All too often users come away from using a public sector website or app feeling frustrated and confused. In this archived episode, Gina is joined by Natalie Kurz and Cathy LoDuca to discuss the unique product challenges that are faced when worki…

1
Product Portfolio: On the Stocks and Bonds Analogy 31:08

6M ago31:08

31:08

Chris and Gina on looking at your business like a portfolio When it comes to personal finances bonds are generally low-risk and stable and stocks are high-risk, high-reward. Ideally you have a mix of both. Why not look at your business product portfolio in a similar way? This week Chris and Gina take a look at this analogy and talk about the import…

1
Deep Work: On Quality Over Quantity 30:12

6M ago30:12

30:12

Chris and Clinton on how to focus more on less Some work days can feel like you’re stuck on a hamster wheel, you’re busy all day but then you realize that you haven’t moved an inch on any meaningful work. This week, Chris and Clinton help us get off the hamster wheel. Drawing on ideas from Cal Newport’s book Slow Productivity, they break down how y…

1
From the Archive: Frictionless Enterprise 40:19

7M ago40:19

40:19

Nate Berent-Spillson on reducing friction and improving momentum In tech, change is a constant. In this archived episode, Nate Berent-Spillson, the author of Frictionless Enterprise, chats with Clinton about how to embrace change in your enterprise. What if instead of fighting change, you could use change as a driving force to empower innovation? I…

1
CancerBuddy: With Christina Merrill 30:10

7M ago30:10

30:10

Christina Merrill on why and how she developed CancerBuddy Being diagnosed with cancer or supporting a friend or family member through a cancer diagnosis can be a lonely thing. Luckily there is a new app that’s trying to change that. This week, Chris and Gina sit down with Christina Merrill, the President and CEO of the Bone Marrow and Cancer Found…

1
Paid vs Free: On the New Subscription Model 35:19

7M ago35:19

35:19

Chris and Gina on what payment model works best for users Back in the day people paid for cable packages and big bundled deals. Then many products moved to a free, ad-supported model. Now it seems the industry is leaning somewhere in the middle. This week Chris and Gina talk about the history of product payment models and discuss current trends in …

1
Is Design Dead? 43:50

7M ago43:50

43:50

NTT Data’s Dave and Chappell join Chris to debrief on an important question: is design dead? Bringing the slack discussion into the real world - NTT Data’s David and Chappell Ellison discuss the state of design with host Chris LoSacco. Sparked from the article “The big design freak-out” by Robert Fabricant, the three grapple with the state of desig…

1
Making Maps Easy: With Felt 34:47

8M ago34:47

34:47

Loren Baxter from Felt on how to build maps for the browser Making maps is no easy feat, there’s large data sets and layers upon layers of spatial information. Luckily, Felt is simplifying the art of map making. This week, Loren Baxter, the Head of Design at Felt, joins Clinton to chat about developing a collaborative, web-based app that is democra…

1
Open Talent Revolution with John Winsor 47:07

8M ago47:07

47:07

Author and entrepreneur John Winsor discusses the open talent landscape with Clinton. In this episode Clinton discusses the future of work with John Windsor, a renowned expert on open talent, author and entrepreneur. They explore how enterprises are adopting a blended workforce, integrating full-time employees with freelancers and third-party provi…

1
The Best Sales People? Givers, Not Takers 38:36

8M ago38:36

38:36

Gina and Chris start with the premise that we are all salespeople, whether the word is in our title or not. If you’re delivering the product, you’re selling. If you’re asking your boss for a promotion, you’re selling. If you’re trying to persuade your kid to go to the museum - you’re selling! But in this episode Chris and Gina argue that what motiv…

1
Looking Into the Future: With Scott Campagna 39:04

8M ago39:04

39:04

Scott Campagna reviews the Apple Vision Pro In February 2024, Apple launched their new Apple Vision Pro (AVP), a wearable spatial headset that you operate with your eyes, hands and voice. This week Clinton is joined by tinkerer and Launch by NTT DATA’s Lead of Emerging and Immersive Technologies Scott Campagna to share his initial thoughts on the A…

1
Unlocking Business Value: Lessons from the NFL's Playbook 42:42

9M ago42:42

42:42

Keith Buehlman on the parallels between the Superbowl and Enterprise business agility. On this episode Clinton is joined by Keith Buehlman, Chief Digital & Strategy Officer at NTT Data to discuss what lessons can be learned from the NFL’s global expansion when it comes to enterprise business agility. From scaling product delivery and value networks…

1
Driving Customer Experience: With Penske’s Jonathan Gibson 33:08

9M ago33:08

33:08

Jonathan Gibson on building a great customer experience at the IndyCar races The Indy 500 is the largest single day sporting event in the world, amassing 300 000 spectators. This week on Catalyst, Chris and Gina are joined by Penske’s Executive Vice President of Marketing and Business Development, Jonathan Gibson, to discuss how to create an intima…

1
Tech for the Future: CES vs the Japan Mobility Show with Clemens Conrad 42:28

9M ago42:28

42:28

Clemens Conrad has been jet setting to learn all about what's new and upcoming in tech. Listen into his conversation with Clinton to get a peek behind the curtain. Back with Clinton on this week’s Catalyst episode is Clemens Conrad, Launch by NTT Data’s Practice Lead for the Future of Mobility. You may remember Clemens from our November episode The…

1
Frictionless Enterprise with Nate Berent-Spillson 39:17

9M ago39:17

39:17

Back with Clinton on this week’s Catalyst episode is VP of Engineering and, now, author Nate Berent-Spillson. Nate’s book, Frictionless Enterprise, was released November 2023 and he is here to chat about the aftermath. What are people saying, what was unexpected, and where can you find a copy of the book! Tune in for more tidbits of knowledge about…

1
Trust Your Hunch: Balancing Data and Instincts in Decision Making 29:07

9M ago29:07

29:07

A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and inste…

1
Introducing Launch’s New President - With Tammy Soares 34:34

10M ago34:34

34:34

NTT DATA has a new President! Tammy Soares has decades of experience in digital transformation and design-led thinking. This week on Catalyst Tammy joins Clinton to discuss her new position at Launch by NTT DATA. They discuss why she’s excited to join the Launch team. She shares some leadership lessons and explains how technology can transform indu…

1
Designing ethical AI 38:26

10M ago38:26

38:26

Chris and Gina dive into the ethics of AI with Northeast General Manager of Launch by NTT Data and professor Lisa Woodley. The boom of AI over the last year has brought up questions new, and old, about the ethics of the technology we use on a daily basis. From “is it okay that the person on the phone doesn’t know they are talking to a bot?” to “how…

1
Pushing the Boundaries of Fantasy Sports 39:31

10M ago39:31

39:31

PrizePicks’ Brian Huss joins Clinton to talk about the intersection of fantasy sports, community, and technology. For so many of us, sport isn’t just about wins or losses, it’s about the experience. This week, Brian Huss, VP of Innovation at PrizePicks shares how his team is pushing the boundaries of fantasy sports, to bring together fans with high…

1
Building with the End User in Mind 35:07

10M ago35:07

35:07

Clinton is joined by Heather Hudnall, NTT Data’s chief nursing informatics officer, about building medical software that is usable at all points of entry. When it comes to your medical care, we hope and expect the best - but that’s not always what we get. NTT Data’s chief nursing informatics officer Heather Hudnall guests on this episode to dive in…

1
Design that Scales - With Dan Mall 44:57

11M ago44:57

44:57

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Holiday Re-Run - Omnichannel Strategy with Holly Kessinger 39:01

11M ago39:01

39:01

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

1
Creating Innovation Gardens with Trevor Anulewicz 42:04

11M ago42:04

42:04

Catalyst host, Clinton, chats with innovation and design strategist Trevor Anulewicz to discuss innovation at a repeated scale for the enterprise. Innovation historically has not been in an enterprise's lane. Enterprises stick to what they are good at and innovation has stayed in the start up’s lane. But with the right processes and infrastructure …

1
With EX comes CX - With Kim Curley 34:34

12M ago34:34

34:34

Kim Curley on how organizational culture can affect customer experience Software is straightforward, it’s people that are complicated. This week Chris and Gina sit down with Kim Curley, NTT DATA’s Vice President of People and Organizational Consulting to talk about the connection between EX (employee experience) and CX (customer experience). Kim sh…

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