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Welcome to DIALED IN, the podcast from the Iowa Department of Inspections, Appeals, and Licensing. DIAL's podcast will answer some of the basic (and not-so-basic) questions surrounding the work the department undertakes, from nursing home surveys, fraud investigations, and administrative hearings to licensing for food establishments, physicians, electricians, and more. Join us and get DIALED IN today!
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S1 E5: What is the Special Focus Facility Program and how does it work?
4:35
4:35
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4:35
A minority of nursing homes have more problems than other nursing homes, more serious problems than most other nursing homes, or a pattern of serious problems that have persisted over a long period of time. These types of facilities are eligible for the Special Focus Facility (SFF) Program. Long-Term Care Bureau Chief Vicki Worth explains how the p…
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S1 E4: Complaints About Nursing Homes and Other Facilities and Searching DIAL's Health Facilities Database
10:44
10:44
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10:44
Just how does the process work when someone files a complaint about a nursing home, assisted living facility, hospital, or other health facility that DIAL regulates? Are complaints confidential? Long-Term Care Bureau Chief Vicki Worth is back with Communications Director Stefanie Bond to explain the process, and how anyone can search for and find s…
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S1 E2: Nursing Home Fines: How do they work and why does the State suspend fines?
6:26
6:26
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There are many misconceptions on how both state and federal fines work for long-term care facilities (nursing homes) in Iowa. Join DIAL Communications Director Stefanie Bond and Long-Term Care Bureau Chief Vicki Worth to find out when the State can impose a fine, why State fines get suspended, and how much DIAL can legally fine a facility for a def…
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Welcome to DIALED IN, the podcast from the Iowa Department of Inspections, Appeals, and Licensing. DIAL's podcast will answer some of the basic (and not-so-basic) questions surrounding the work the department undertakes, from nursing home surveys, fraud investigations, and administrative hearings to licensing for food establishments, physicians, el…
…
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1
S1 E3: Post Pandemic: CMS' Changing Performance Measures for State Survey Agencies after 2020
17:23
17:23
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When COVID-19 was quickly spreading across the globe in March 2020, the Centers for Medicare and Medicaid Services (CMS) ordered state survey agencies like DIAL to "stand down" and suspend recertification surveys for nursing homes. Once the dust settled and agencies were again allowed to perform these "recerts," a backlog had developed. Now the sta…
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