Guests on leadership, sales, and marketing. HVAC and Plumbing podcast for the growth-mode HVAC and Plumbing business owners, leaders and business development teams.
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Welcome to The Successful Contractor Podcast, Powered by CertainPath. A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry.
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The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed ho ...
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Building a Winning Culture: Lessons from a Former Addict and Elite Athlete
1:09:15
1:09:15
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1:09:15Tony Hoffman is the Founder of PH Wellness, a drug and alcohol addiction treatment facility in Southern California. After being released from prison in 2008, Tony overcame his addiction and achieved significant milestones as a former BMX Elite Pro, including placing 2nd at the 2016 World Championships. In this episode, we talked about mental health…
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Call Center Mastery: Secrets to Happy Teams & Higher Profits with CertainPath’s Sonya Fryar & Missy Jones
1:28:10
1:28:10
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1:28:10In this episode of The Successful Contractor, host Bob Houchin interviews Sonya Fryar and Missy Jones of CertainPath about how to build and manage a thriving call center. These two industry experts share their best-kept secrets for creating a positive call center culture, hiring the right team members, and tackling the biggest challenges head-on. W…
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Why + How to Show HVAC Pricing Online- w/EDEN
45:47
45:47
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45:47Should HVAC companies display their pricing online? The debate has been going on for years, but in this episode, we break down why it’s a smart move and how to do it effectively without hurting your sales or profit margins. 🔹 Many HVAC businesses fear that listing prices will drive customers away or give competitors an edge. But the reality? Transp…
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Re-Air: Buying Back Your Time with Dan Martell
1:01:10
1:01:10
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1:01:10This week we're re-airing an episode from 2023 with business LEGEND Dan Martell. Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently d…
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Deer Stands & Doubled Profits: How Brandon Oswalt Doubled His Plumbing Company’s Revenues & Profits in 24 Months While Pursuing His Passion for the Outdoors
56:08
56:08
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56:08In this episode of The Successful Contractor, host Bob Houchin sits down with Brandon Oswalt, owner of Oswalt Sewer, Rooter, & Plumbing Repair in Bossier City, LA. Brandon’s story is nothing short of inspiring—from dropping out of school in eighth grade to building a thriving plumbing company with over 100% growth in just two years. Brandon shares …
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RUNNING Your HVAC Company Like a PRO in 2025 w/ Trent Lowenstein
1:02:41
1:02:41
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1:02:41Trent Lowenstein from GodMode Consulting and Vector Home Services joined me to discuss how running your business can be played like a video game 🎮 We talk about characters, story, the score board and many other super interesting parallels! We also discuss Why Coaches Get Hate, do sales role play, jam out, and talk simulation theory 🤔 Trent, thank y…
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Q&A With Tommy - Doubling Down on Core Markets and Rethinking Expansion Strategies
1:01:54
1:01:54
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1:01:54Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. I…
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Breakdowns to Breakthroughs: How Robert Mafes Has Grown Global Cooling by 67% While Also Living Across the Globe
54:40
54:40
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54:40In this episode of The Successful Contractor, host Bob Houchin sits down with Rob Mafes, owner of Global Cooling in Clermont, FL, to uncover the inspiring story behind his business transformation. Rob shares how he grew his HVAC company by a stunning 67% in just a year, all while working remotely from Italy. Learn how he tackled the challenges of p…
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Innovate Your Estimates, Invoices, and Payments Processes
37:17
37:17
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37:17In this episode, we explore cutting-edge strategies and tools to streamline your business's financial workflows. Visit https://www.housecallpro.com/ Subscribe to our page for more home services content / resources. Book a call with us: http://calendly.com/sydneeolsen/30min Our Website: https://hookagency.com/ Connect with Tim on FaceBook: https://w…
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The Homegrown Advantage: Why Training From Scratch Beats Hiring Experience
1:31:02
1:31:02
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1:31:02Chris Lee and Daryl Kelly are long-time business partners and entrepreneurs, known for co-founding Solgen Power, a solar energy company that rapidly scaled to over $200 million in revenue through innovative sales strategies and operational excellence. In this episode, we talked about scaling operations, maintaining margins, long-term partnerships, …
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Tommy Mello On How To Prioritize Growth Versus Profitability
47:56
47:56
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47:56In this episode, we tackle one of the biggest dilemmas for entrepreneurs and business leaders: Should you focus on scaling your business or maximizing profitability? Striking the right balance can be the key to long-term success, but how do you decide which path to prioritize? Learn more about Tommy Mello at https://www.tommymello.com Subscribe to …
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Hiring Internal Marketers vs. Outsourcing vs. A.I. W/ Sarah
46:32
46:32
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46:32In this thought-provoking episode, we explore one of the hottest topics in modern marketing: Should you hire an internal marketing team, outsource to an agency, or leverage artificial intelligence (A.I.) to grow your business? Learn More about Sarah at; https://www.servicetitan.com/ Subscribe to our page for more home services content / resources. …
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Achieving 500% Productivity Through Flow States
2:08:05
2:08:05
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2:08:05Steven Kotler is the Executive Director of the Flow Research Collective and a leading expert in peak performance. He is an 11-time national bestselling author, known for successful books such as “The Art of Impossible,” and “The Future is Faster Than You Think.” In this episode, we talked about the science and application of flow, recovery and ener…
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Siblings Turn Family Legacy into a Success – How Dean’s Plumbing Quickly Grew from $1MM to $4.5MM at 25% Net Profit
1:07:58
1:07:58
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1:07:58What does it take to transform a modest family plumbing business into a multi-million dollar powerhouse? In this episode of The Successful Contractor, Bob Houchin sits down with siblings Grace, Noah, and Levi Dean of Dean’s Plumbing in Beaverton, OH, to unpack their incredible journey. From growing up in a household of ten siblings and homeschoolin…
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Double Your HVAC Leads With Facebook Ads w/Crystal Hobbs
34:45
34:45
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34:45In this episode, we’ll show you how to leverage the power of Facebook Ads to generate consistent, high-quality leads for your HVAC services. From targeting the right audience to crafting ads that convert, we break down actionable strategies that are guaranteed to double your HVAC leads in no time. Learn more about more about Crystal Hobbs at; https…
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Building a Team That Builds the Business: How to Recruit Strategically
1:07:48
1:07:48
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1:07:48J.J. Levenske is the President and Co-Founder of Bleuwave, a company that provides facilities-based solutions for its clients. J.J. has over 30 years of experience in the construction and business solutions industry, and is a past board member at Vistage Worldwide, Inc., a global CEO peer advisory and executive coaching organization. He is also the…
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How Any Hour Scaled to $500M+ w/ Dustin Van Orman
34:47
34:47
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34:47Dustin Van Orman of Any Hour Services sat down to share how they scaled to over $500M🤯 We discussed training leaders, what it means to be a leader, the power of shop tours and learning from others, private equity and more! Lots of golden nuggets in this one so make sure you tune in to hear one of the largest companies in the space success story. WA…
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Q&A With Tommy - Elevating Your Workforce in 2025
46:48
46:48
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46:48Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. I…
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Take Control of Your Home Service Business Finances w/Ellen Rohr
32:38
32:38
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32:38Are you ready to take charge of your home service business finances and pave the way for growth and stability? 💰 In this video, we’ll walk you through practical strategies to streamline your budgeting, manage cash flow, and maximize profitability. Subscribe to our page for more home services content / resources. Book a call with us: http://calendly…
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Don’t Go Broke Trying to Get Rich with Ryan Pineda
56:10
56:10
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56:10Ryan Pineda is a successful real estate investor, entrepreneur, and author of The Wealthy Way, with over $100 million in investments and multiple thriving businesses. In this episode, we talked about wealth-life balance, personal branding, real estate market and investments, influence...By Tommy Mello
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From Shoebox Accounting & Basement Office to $2MM Success: The Brigham Heating & Cooling Story
1:22:24
1:22:24
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1:22:24In this episode of The Successful Contractor, host Bob Houchin sits down with Brian and Britt Simcox of Brigham Heating and Cooling, Inc., a family-run business in Utah with over 40 years of history. The Simcox’s share how they turned a legacy business into a thriving $2M operation through perseverance, process implementation, and a commitment to c…
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These Inefficiencies are Killing your HVAC Profit w/Norris Ayvazian
41:07
41:07
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41:07By HookAgency.com
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Mastering the Art of Negotiation with Chris Voss
1:16:34
1:16:34
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1:16:34Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He represented the U.S. in international conferences and served as the FBI’s hostage negotiation representative on the National Security Council’s Hostage Working Group. In this episode, we talked about n…
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R-410A to R-454B: Preparing for the HVAC Refrigerant Change with Devoe Ward of Trane Technologies
24:57
24:57
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24:57In this episode of The Successful Contractor, host Bob Houchin interviews Devoe Ward, Strategic Account Executive at Trane Technologies, to discuss the upcoming refrigerant changes impacting the HVAC industry. They delve into the phase-out of R-410A and the introduction of R-454B, the challenges contractors face, and the tools and training needed t…
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How to do skits & more entertaining content w/Trent Parker
36:17
36:17
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36:17Want to make your videos more engaging and fun? In this video, we’ll show you how to create skits and entertaining content that captures your audience’s attention and keeps them coming back for more! Whether you’re a beginner or looking to improve, these tips will help you take your content to the next level. Learn more about Trent Parker at https:…
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Breaking Down the Science of Virality with Brendan Kane
59:54
59:54
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59:54Brendan Kane is a Managing Partner at Hook Point. He is a digital marketing expert who has been helping top brands and celebrities create viral content since 2005. Overseeing $300 million in marketing spend, he has worked with major corporations like MTV, Paramount Pictures, and IKEA, generating over $1 billion in revenue. His celebrity clients inc…
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HR Processes For the Trades w/ Ian the HR Guy
29:27
29:27
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29:27Ian Schotanus sat down with me to discuss all things HR for the trades: How to navigate the unique pay structures, employment at will, how to protect yourself from termination lawsuits, cultural issues and more. We also shared some laughs and good stories; funny enough Ian got into HR by being fired 😂😂 Tune in to learn more about a very crucial ele…
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Role-Playing Sales Objections: Pro Sales Tactics That Work
1:08:07
1:08:07
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1:08:07Brian Burton is the General Manager of Benjamin Franklin Plumbing Phoenix and the host of the Waste No Day Podcast. He previously served as VP of Sales for One Hour Heating and Air Conditioning of Southeast PA and was an Operations Manager at Rohrer’s Mister Sparky Electric. Logan Altland is the #1 salesman at Mister Sparky, holding the position fo…
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Why Your Routine Is Messing Up Your Sales w/ Sean Michael Crane
34:20
34:20
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34:20Are your daily habits holding you back from hitting your sales goals? In this episode, we break down how routines that feel productive might actually be sabotaging your sales performance. From outdated strategies to missed opportunities for growth, we’ll uncover the small changes that can lead to big results. Learn More about Sean Michael Crane at;…
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Q&A With Tommy - Refining Training Programs to Recruit and Retain A-Players
1:08:26
1:08:26
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1:08:26Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. I…
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$0 to $27MM+: How OnTime Service Scaled to Multi-Location Success
1:29:47
1:29:47
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1:29:47On this episode of The Successful Contractor, host Bob Houchin speaks with Carol and Kerry Adkins, the dynamic couple behind OnTime Service. Learn how they transformed their company from a company doing new construction electrical work into a multi-trade, residential services $27 million powerhouse with multiple locations and service offerings acro…
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HVAC Tech to Biz Owner + Are Partnerships Selling Out? w/ Jennifer Manzo
46:19
46:19
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46:19In this episode we dive into the incredible journey of an HVAC technician turned successful business owner. Discover how they transitioned from the field to running their own company, the challenges they faced, and the lessons they learned along the way. Plus, we tackle a hot topic: Are partnerships in business a sign of "selling out" or a strategi…
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Keep Them Coming Back with Proven Client Retention Strategies
1:08:13
1:08:13
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1:08:13Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a “counter guy” at a wholesale distributor to expanding his own HVAC company, …
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The Start of Julian Burrell’s HVAC Success Story: How He Transformed His Business with CertainPath (Recorded from the Halls of CertainPath's Expo)
30:47
30:47
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30:47In this episode of The Successful Contractor, host Bob Houchin sits down with Julian Burrell, owner of You and Us Mechanical in the Bronx, New York. Julian shares his inspiring journey from growing up in Jamaica to building a growing HVAC business in one of the toughest markets in the world. They dive into his early career struggles, including bein…
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$75M Through Accountability and Vision w/ Aaron Gainer
41:56
41:56
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41:56By HookAgency.com
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Transforming Data into More Calls and Better Conversions
49:26
49:26
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49:26Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Servic…
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The New HVAC Sales Leadership Strategy (w- Everett Lippell)
46:13
46:13
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46:13In today’s episode, we welcome Everett Lippell to discuss cutting-edge sales leadership strategies for the HVAC industry. Everett shares his unique approach to building high-performing sales teams, adapting to market shifts, and creating a customer-centric sales culture. Whether you’re an HVAC sales leader or a business owner looking to boost your …
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Driving Growth Through Private Equity Partnerships to Scale Home Service Brands
1:22:24
1:22:24
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1:22:24Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries. Eric, on the other hand, brings ov…
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From Small-Town Shop to Multi-Million-Dollar Business: The Evolution of Linn’s Plumbing in Chandler, OK
1:14:30
1:14:30
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1:14:30In this episode, we sit down with Ginny Fowble and David Ford from Linn’s Plumbing to explore how they leveraged CertainPath’s strategies to turn their small-town family business into a thriving $2 million operation. Ginny, who transitioned from a career in banking to take over the family business, shares her journey of navigating the complexities …
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Fundamentals & Systems That Help Scale to $700M w/ Leland Smith
25:24
25:24
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25:24In this episode, we dive deep into the fundamental strategies and systems that drive growth and scalability—the same principles that have helped businesses scale to $700 million and beyond. Join us as we break down actionable insights, from refining core business processes to leveraging automation, optimizing team structure, and making data-driven …
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Mastering the Principles of Influence with Dr. Robert Cialdini
1:11:53
1:11:53
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1:11:53Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the “Godfather of influence,” he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of “Influence” and “Pre-suasion.” In this episode, …
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What Is The Right Time To Sell Your Business? w/ Gregg Schonhorn
45:00
45:00
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45:00In this episode, we dive into one of the biggest decisions entrepreneurs face: when to sell their business. Timing is crucial, and understanding market trends, your business’s value, and personal goals are just some of the factors that play a huge role in making the right call. Join us as we break down the signs that it might be the right time to e…
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$16M Salesman?! How the CEO Enables Results
28:01
28:01
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28:01Lee's Website: https://leesair.com/By HookAgency.com
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Q&A With Tommy - Taking Market Share: How to Manage Finances and Scale Without Debt
58:29
58:29
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58:29Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. I…
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Crushing Goals & Giving Back: How Brian & Janal Reid Grew a Thriving HVAC Business & Launched a Foundation Empowering Future Tradespeople
1:22:07
1:22:07
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1:22:07In this insightful episode, we sit down with Brian and Janal Reid, owners of Serveway Heating and Air Conditioning, to explore their journey of building a thriving HVAC business. Learn how this dynamic husband-and-wife team went from working out of a pickup truck to running a successful company that’s smashing growth goals year after year. They rev…
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Unlocking Success by Combining Visionary Thinking with Consistent Execution
1:02:15
1:02:15
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1:02:15Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President’s Award, Beacon Lighthouse Award, Angie Super Service, and hundreds…
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Should HVAC Techs or Plumbers Study Sales? W/Brian Burton
51:42
51:42
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51:42In this episode, we dive into a critical question for HVAC technicians and plumbers: Should trade professionals invest time in learning sales? We'll explore the benefits of blending technical skills with sales expertise, how it can impact your business or career growth, and whether mastering the art of selling can help you better serve customers. W…
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Implementing Bulletproof Systems to Build a Scalable, High-Performance Team
1:10:54
1:10:54
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1:10:54Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as “The CEO Whisperer” and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less. In this episode, we talked about scalable systems, employee development, delegation…
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Chiirp vs Hatch vs GoHighLevel. w/ Ryan Fenn
32:06
32:06
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32:06n this episode, we dive deep into the world of CRM (Customer Relationship Management) tools, comparing three heavyweights: Chiirp, Hatch, and GoHighLevel. Whether you're a business owner looking to automate customer follow-ups, streamline your marketing campaigns, or improve client communications, this discussion will help you make the right choice…
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How to Develop Mental Toughness to Edge Out The Competition
59:10
59:10
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59:10Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called “The Master Clos…
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