Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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393: Learning to Lead Yourself is the only Path Forward
8:17
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8:17What if the biggest barrier to your success wasn’t external—but internal? What if the way you frame challenges, setbacks, and even opportunities determines how far you can go? Today is a special day—February 11th, the official launch of my new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself. This book isn’…
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392: Compassionate Leadership: Bridging the Gap Between Home and Work
45:57
45:57
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45:57What does it mean to show up—not just as a leader, but as an advocate for those who rely on us? In this deeply personal and thought-provoking episode, I sit down with Alex Allen, Senior Director of Inclusion and Collaboration at Cisco, to explore how his leadership journey has been shaped by one of the most important roles in his life: being a fath…
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391: 3 Keys to Self Leadership - A New Model for 2025
5:23
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5:23In 2025, focusing on self-leadership is your secret weapon to thriving in a fast-paced, ever-changing world. By mastering self-discipline and leading by example, you’ll inspire your team, build trust, and create a culture of innovation. Watch this video to discover how to step into your full potential and make 2025 YOUR year! WHEN YOU’RE READY, HER…
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390: Unbreakable Trust: How Self-Leadership Transforms Your Connections
6:40
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6:40Mastering self-leadership is key to building unbreakable trust and strong connections with your team. When you lead with self-awareness, integrity, and consistency, you set the tone for a culture of respect and accountability. By leading yourself well, you inspire your team to do the same, creating a thriving and united force. WHEN YOU’RE READY, HE…
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389: How Unconditional Love Fuels Unstoppable Teams - An Interview with Virginia Klausmeier
30:59
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30:59Loving your team unconditionally builds trust, respect, and loyalty, creating an unstoppable environment. When your team feels valued, communication and collaboration thrive, making challenges easier to face. Leading with empathy inspires your team to bring their best every day, building resilience and strength. Keep cheering them on, and watch ama…
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388: AI-Powered Strategies for Leadership Development - an Interview with Rasmus Holst
34:42
34:42
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34:42AI helps you identify learning gaps, remove obstacles, and provide actionable insights, giving you a major advantage as a business leader. It enhances productivity and keeps you and your team ahead by clearing roadblocks and boosting momentum. Rasmus Holst, CEO of LMS365, shares how learning, engagement, and performance drive high-functioning teams…
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387: The Art of Self-Leadership Book - Why Self-Leadership Matters
2:42
2:42
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2:42Self-leadership is your key to becoming an unstoppable business leader! When you take charge of your growth and actions, you inspire your team and create a culture of focus and accountability. By leading yourself first, you’ll stay resilient, clear, and ready to tackle any challenge—showing everyone how it’s done! WHEN YOU’RE READY, HERE’S HOW WE C…
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Join me for a one-hour webinar where you’ll get exclusive insights from my upcoming book, The Art of Self-Leadership. Learn actionable strategies to elevate your leadership, influence others, and cultivate a growth mindset. Tune in to the webinar replay now to start unlocking your personal and professional potential! WHEN YOU’RE READY, HERE’S HOW W…
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385: The Truth About Personal Growth and Leadership No One Tells You
6:48
6:48
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6:48Stop spinning your wheels and start transforming your growth as a caring leader—you’ve got everything it takes! Focusing on your development not only boosts your leadership skills but also inspires and empowers your team. Every step you take towards improvement, like building empathy and effective communication, makes a positive impact. Embrace thi…
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384: Unlocking the Real Leader in You: The Secret to True Self-Understanding
5:44
5:44
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5:44Knowing yourself as a Caring Leader® is your secret weapon for making a real impact. When you understand your values and purpose, you lead with authenticity, build trust, and inspire your team. Your “why” keeps you focused, helps you grow, and ensures your leadership is driven by purpose, not just results. WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:…
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383: Igniting Your Personal Power - an Interview with Julie Castro Abrams
24:32
24:32
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24:32You’ve got the power, and it’s time to ignite it! As a Caring Leader® and a woman, embracing your personal power means leading with confidence, your unique style, and a vision that inspires change. When you own your strengths and voice, challenges become opportunities, and you uplift those around you. By stepping into this power, you’re not just ad…
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382: 5 Examples of Great Corporate Culture
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10:11
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10:11Understanding great culture in action is essential for building teams fueled by trust, collaboration, and purpose. In this video, I highlight five organizations that excel at creating environments where people thrive. From Adobe’s stress-free “check-ins” and Highspot’s respectful communication to W.L. Gore’s expertise-driven leadership, Culture Amp…
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381: Caring Leadership On a Large Scale - an Interview with Terri Cunliffe
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41:38
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41:38Being a caring leader can feel manageable with a small team, but how do you lead when your organization spans 10 states, 3,700 employees, and 5,700 clients? In this interview, Terri Cunliffe, former CEO of Covenant Living Communities and Services, shares how Caring Leadership® helps create an unstoppable team. By leading with empathy, leaders align…
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380: How to Hold People Accountable After Delegation
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7:06Hold your team accountable after delegating, and watch their performance soar! Checking in builds trust, keeps goals on track, and shows your support. Accountability fuels motivation, fosters pride, and creates a strong, empowered team culture. In this video, I’ll share tips on keeping your team aligned and accountable to their projects. WHEN YOU’R…
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379: Unlocking Business Success Through Meaningful Connections - An Interview with Lee Itzhaki
36:57
36:57
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36:57Caring Leadership® transforms team success by fostering trust, communication, and collaboration. When employees feel valued, they share ideas and tackle challenges more openly. In this episode, Lee Itzhaki, a high-tech industry expert, discusses how caring leadership requires time, individual approaches, and understanding employees beyond their rol…
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When times get tough, this is your moment to shine as a Caring Leader®! Building team resilience keeps everyone strong, adaptable, and ready to tackle challenges. You’re the key to reducing stress and burnout, ensuring your team stays focused and energized. In this video, I’ll show you exactly how to build a resilient team that’s built to thrive, n…
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377: How to Have Difficult Conversations At Work
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9:58As a Caring Leader®, tough conversations are your power move! Tackling issues head-on keeps your team performing and prevents bigger problems later. Addressing conflicts and giving feedback builds trust and helps your team grow. If you truly care about your team, mastering difficult conversations is a must—learn how in this video! WHEN YOU’RE READY…
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376: Remote Leadership Vs In-Person - What To Do Differently
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7:18As a business leader, it’s essential to switch gears when managing remote versus in-person employees. Your remote team needs clear communication, trust, and autonomy, while your in-person crew thrives on face-to-face interaction and office energy. The key is adapting your approach to meet their different needs. When you do, your team feels empowere…
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375: Can You Lead a Team Remotely and Still Show Care?
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6:04Leading a remote team means showing you care, even from afar, to build strong connections. In this video, I’ll share tips for staying connected, no matter the distance. When your team feels valued and supported, they’ll stay motivated and work seamlessly together. You’ve got this—just show them you care, and watch the magic happen! WHEN YOU’RE READ…
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As a caring leader, your goal is to make meetings engaging and productive, not dull. Energizing, efficient meetings keep your team focused and motivated to contribute. Active listening skills can enhance productivity and create a space where people feel excited to participate. Use these techniques to turn your meetings into moments where everyone s…
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Earning respect at work starts with how you show up daily, focusing on caring leadership rather than relying on titles or authority. By listening to your colleagues, valuing their concerns, and genuinely supporting their success, you build trust and respect. People tend to respect those who respect them first, making mutual understanding key. This …
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372: Getting to the Heart of the Matter - an Interview with KeyAnna Schmiedl
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41:59As a business leader, it’s crucial to move beyond superficial observations and confront uncomfortable truths. Addressing deeper issues directly allows you to uncover root causes, make informed decisions, and implement effective solutions. This approach fosters trust and transparency within your team while driving innovation and resilience. Embracin…
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As a leader, it’s crucial to step outside your own perspective to build empathy, make better decisions, and strengthen team connections. Embracing others’ viewpoints ensures every voice is heard, which leads to greater team value and insight. Learning to agree to disagree and listening without needing to agree can transform your leadership and orga…
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370: B-Corp COO Offers Leadership Lessons -An Interview with Mark Frein
37:02
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37:02In a corporate workplace, leading with empathy and authenticity is crucial for creating a supportive and motivated team. This heart-centered leadership fosters trust, enhances communication, and aligns the team with the company’s mission. Mark Frein, COO of Oyster, emphasizes the importance of continuous learning, self-reflection, and embracing vul…
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369: How to Introduce Yourself as a New Team Manager
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6:02In this episode, we discuss how new team managers can succeed by adopting a mindset of active listening and caring leadership. By building authentic connections and fostering trust, you can create a supportive environment where communication and collaboration thrive. This approach helps inspire confidence, easing your transition into leadership whi…
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