Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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Hospitable is a podcast that discusses how to make hospitality MORE human through technology. Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, ...
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Want to learn more about trending restaurant and hospitality technology? The “Tech Chef”, Skip Kimpel, will create your weekly menu and take you down the path of solutions out there to help you and your team members become more efficient and your company more profitable. Add in a healthy portion of interviews from industry leaders as well as vendor chats and you have a recipe for success. This fun, weekly show is not just for the tech professionals as there are plenty of valuable take-aways ...
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Gaming & Leisure Voice enlightens, entertains and connects you to the world inside the gaming and hospitality industry. G&L Voice shares gaming and hospitality industry insights and interviews with industry influencers.
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The Modern Hotelier - Interviews with Hoteliers and Experts in Travel, Hospitality, Events & Food & Beverage
David Millili & Steve Carran
Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
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where the real philosophy happens
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Travel Market Life is a podcast focused on the travel, tourism, hotel and hospitality industry to address industry issues, digitalisation, technologies and systems, consumer trends, marketing and communications.
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Connections is an ongoing conversation on the digital transformation of corporate travel, what it means to the travel program, and how travel buyers can take control and drive change. Visit BCDTravel.com/podcast to learn more.
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Driven by the need for hoteliers to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Mobile PMS with a suite of tablet-based solutions. The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience. With any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, fr ...
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The Experience Milwaukee podcast highlights the people, places, and events that make Milwaukee amazing. The show is hosted by Steve and Adam, two guys taking on MKE and sharing every experience over a few beers. They keep things light and humorous, often making fun of themselves and the things they share with listeners. (opinions are our own)
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Let's Hear It! is a LinkedIn Audio Event series produced by PhocusWire that invites influential leaders and the travel industry community to discuss and debate the biggest issues around technology, distribution, current trends and more. Hosted by the PhocusWire editorial staff, each episode features prominent travel executives and attendee interactions in a 45-minute audio event. These conversations are recorded and may be edited for brevity when published.
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Welcome to The Proven Principles Hospitality Podcast! From hotels to short term rentals, this show is aimed at demystifying the inner workings of the hospitality industry. Join us each week as we feature expert interviews, while breaking down the tactics and habits of hospitality insiders and world-class performers. Hosted by Adam Knight, Co-Founder of Recreation Vacation Rentals, hospitality veteran and operations expert with 25-years across luxury brands and independent hotel companies. Li ...
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GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology
GAIN Advisors
Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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Podcast by TearDownShow
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Canadian real estate investors, this is for you! The Well Off Podcast is for those that want to learn how to invest in real estate or scale their portfolio in Ontario and in other provinces in Canada. We discuss wealth, business and relationships. Inspirational and positive content to help you on your journey to becoming "well off". Presented by Georges El Masri, an Ontario real estate investor and realtor.
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Take a deeper look into the human element in our ever changing digital world. Human Factors Cast is a podcast that investigates the sciences of psychology, engineering, biomechanics, industrial design, physiology and anthropometry and how it affects our interaction with technology. Hosted by Nick Roome, Blake Arnsdorff, and Barry Kirby.
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Enterprise AI Defenders features exclusive conversations with the world's best security executives, who share how threat landscapes have changed due to the cloud and AI’s role in the future of cybersecurity. EAD is hosted by Evan Reiser, the CEO & founder of Abnormal Security, and Mike Britton, the CISO of Abnormal Security.
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We empower the world's top hotel brands to create memorable experiences, resolve issues in-stay & cultivate strong relationships through improved guest engagement
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Strategic PR from hotel experts. New Tricks is the weekly podcast from NewDog PR, a strategic PR company which understands investing in hotels and the many roles within them. This podcast is a chance to mull over the current goings on in Hotel Land and chat to some pleasant folk about things that they know. Emily Newman has an in depth knowledge of the hotel sector from both investor and consumer sides and has built up a reputation for skilful and strategic PR. Katherine Doggrell is a genius ...
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Nick & Dominic bring you the latest tech news in a snack sized packaging every Monday & Friday. SUBSCRIBE!
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The Stakes is a show about social change, hosted by Kai Wright. We live in extreme times—a climate on the verge of crisis, an economy built on inequality and a political system that feels like it’s falling apart. So, how’d we get to this point? And what happens next? From democracy to healthcare, from pop culture to the environment, our reporters are working to understand why we live the way we do—and why it matters. Because if we can better understand the society we‘ve got, maybe we can fig ...
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Introducing our groundbreaking podcast series, where we’ll be your passport to the forefront of innovation and emerging trends in these dynamic industries. Join us as we bring you exclusive insights from the brightest minds and expert guests from around the globe, sharing their expertise and unravelling the latest news and cutting-edge projects. Uncover the potential of decentralized technologies, explore the hottest NFT creations, unravel the mysteries of cryptocurrencies, and witness the t ...
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Podcast by General Geekery
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An exciting new podcast hosted by Simon I'Anson of Hoist Group. Each week Simon I'Anson will sit down with a new guest to: - Uncover fascinating hotelier stories - Understand key tech trends affecting your hospitality business - Explore hospitality developments shaping up in your country - Share technical innovations that Hoist Group is bringing to the market The line up of our guests is exciting, and the conversations - simply insightful and fun! Visit our website: www.hoistgroup.com
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The AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent Somsen
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In this special episode of our Executive series with Vincent Somsen and Michael Goldrich, we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lesso…
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#118: Optimizing Hotel Operations with Predictive Technology | with Katherine Grass
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This episode features an engaging conversation with Katherine Grass, CEO of Optii. Discover how technology, AI, and data-driven solutions are revolutionizing hotel operations, improving efficiency, and enhancing the guest experience. Katherine discusses her journey into hospitality technology and how AI is transforming hotel operations, particularl…
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TCP080: Redefining the Future of Hospitality
28:56
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This podcast episode dives into the transformative potential of Extended Reality (XR) within the hospitality industry, highlighting how technologies like virtual reality, augmented reality, and mixed reality can enhance guest experiences, streamline operations, and drive sustainable growth. Host Skip Kimpel shares insights on the importance of inte…
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Women adapt technology to be hospitality's problem-solvers | with Emily Goldfischer
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In this enlightening episode of Hotel Moment, Karen Stephens engages with Emily Goldfischer, Founder and Editor-in-Chief of hertelier, to explore the evolving landscape of women's leadership in hospitality. Emily shares her fascinating journey from PR professional to journalist and entrepreneur, highlighting how her experiences shaped her mission t…
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#620: Gamification driving sustainable behavioural change
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52:42
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This podcast is a masterclass in how gamification is not child’s play and how the loyalty industry can reap significant rewards (excuse the pun) by taking this strategy seriously. Dr Jacqui Nortje and Glenn Gillis are dedicated professionals who understand this opportunity deeply, with years of hands-on experience, serious brand performance and a p…
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#619: A Future Look at Loyalty Technologies
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It is the end of another month for the Wiser Loyalty podcast series for Let’s Talk Loyalty. In this series loyalty industry SMEs provide their weekly perspectives on constructs from the Loyalty Academy™ curriculum for their Certified Loyalty Marketing Professional™ (CLMP™) designation. Executive faculty members from the Loyalty Academy™, the CEO of…
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#120: Pelican CEO JC Curleigh & Brad Steward on Turning Moments into Momentum in Independent Hotels
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In this episode, Steve and David speak with Brad Steward from Caravan Outpost and JC Curleigh, CEO of Pelican Products, as they share their insights on building momentum through impactful moments in their respective industries. Brad Steward discusses his transition from the action sports business to hospitality, highlighting the creation and unique…
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We look back on our crystal ball gazing from January and reflect on how the year has evolved for our predictions before then look at the trends that will shape 2025. With Ryan Haynes, James Clarke, Claire Steiner and Will Plummer. We explore AI’s lasting impact on staffing, pricing, and hospitality management, plus shifting consumer behaviours part…
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How Stephanie Grady's Influential Athlete is Revolutionizing High School Sports
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In this interview, Steve and Adam talk with Stephanie Grady, a former Fox news anchor turned entrepreneur who co-founded Influential Athlete, a company helping high school athletes navigate Name, Image, Likeness or NIL opportunities through coaching and education rather than traditional sports agency services. The conversation explores both her pro…
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Ethics, Democracy, and Phronesis (with Dimitris Vardoulakis)
1:04:43
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This week, the HBS hosts are joined by Dimitris Vardoulakis (Associate Professor of Philosophy at Western Sydney University) to discuss the phronetic tradition and its significance for ethics, politics, and democracy. Drawing on both Aristotle and Hannah Arendt’s understanding of agonism in The Human Condition, Vardoulakis connects what he calls th…
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Recast: Modern and focused commercial strategy — what does it look like? | with Lori Kiel
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In this recast episode of Hotel Moment, we revisit an insightful conversation between Karen Stephens and Lori Kiel, whose roles have evolved since the original recording - Karen is now Chief Marketing Officer at Revinate, and Lori has taken on the role of Senior Vice President of Revenue Management at Pyramid Global Hospitality. Together, they expl…
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#119: Hotel Tech Challenges and Opportunities | with Jeff Kessinger
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In this episode, David and Steve interview Jeff Kessinger, Vice President of Sales at Jonas Hospitality, who shares his journey from being a night auditor to becoming a 20-year veteran in hotel technology sales. Jeff dives into pressing industry challenges like labor shortages, technology overload, and fragmented systems, while exploring solutions …
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#618: Adore Society Shares Personalisation, AI and AB Testing Strategies for Loyalty Success
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s insightful interview features Australia's Leading Online Beauty Retailer – Adore Beauty – and its loyalty programme, Adore Society. Adore Beauty was started as a home grown business way back in April 2000 by Kate Morris, who gr…
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Ep 20: Protecting a Fortune 50 Giant: How FedEx Deploys AI at Scale with VP & CISO Gene Sun
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On the 20th episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security, talk with Gene Sun, Vice President and Chief Information Security Officer at FedEx. FedEx is a multinational courier delivery services company with over $90 billion in annual revenue and more than 500,000 employees globally. Wit…
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#617: Building Loyalty with Benefit Loves: Insights from Rachel Mercer, Loyalty Operations Manager at Benefit Cosmetics
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38:54
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This episode focuses on Benefit Loves… the loyalty programme from Benefit Cosmetics. Members can book treatments, earn Hearts for rewards and discover new products first. With Rachel Mercer, the Loyalty Operations Manager at Benefit Cosmetics for the UK and Ireland. She has worked at Benefit for 2.5 years and worked on launching the programme and i…
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#117: Streamlining Sales & Management for Hotel Group Bookings, Meetings & Events | with Joonas Ahola
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In this episode, hosts Steve Carran and David Millili sit down with Joonas Ahola, founder of Meeting Package. Having started his entrepreneurial journey at age 16 with an event agency, Ahola discusses how his frustration with the RFP process led him to create Meeting Package, a comprehensive CRS platform for groups, meetings, and events sales. He s…
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#616: Aiming to Understand the Customer: Tech to take a 360 Degree View
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22:21
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Executive faculty members from the Loyalty Academy™, the CEO of the The Wise Marketer Group,Bill Hanifin, and his CMO, Aaron Dauphinee continue their technology-focused conversation this week in the Wiser Loyalty podcast series for Let’s Talk Loyalty. In this series loyalty industry SMEs provide their weekly perspectives on constructs from the Loya…
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#116: Protecting Hotel Staff: Panic Button Technology | with Ryan Heideman
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This episode features Ryan Heideman, Vice President of Sales at React Mobile, as he joins hosts Steve Carran and David Millili to discuss the latest innovations in hotel safety technology. Ryan shares his journey into the hospitality tech space and provides an in-depth look at how React Mobile is leading the way in workplace safety for hotels. In t…
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In this episode of Travel Market Life, I bring together top hospitality experts to explore the crucial role of technology in modern hotel operations. We explore how guest expectations are shifting, with 40% of travellers now expecting seamless, contactless experiences. Yet, as a recent ResDiary report reveals, many hospitality venues are still behi…
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Milwaukee Legends Series, Sponsored by Harley-Davidson: Fred 'Freedo' Berry, Hockey Star to Hockey Haven Hero
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Welcome to another episode of our Milwaukee Legends Series, presented by the one and only iconic Harley-Davidson, a committed partner not only to this podcast, but to our local and global communities. The Milwaukee Legend Series has been presented in partnership with Harley-Davidson’s 2024 Homecoming Celebration. This episode features Milwaukee leg…
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What are the limits of the "human"? And what comes after us? This week, we’re taking on the big questions: What does it mean to be “human,” and is it possible we’re already moving beyond that? Starting with Foucault’s provocative claim that “the human is an invention… perhaps nearing its end,” we look at how history, culture, and technology have sh…
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Empowering Investors: Stefanie Beharry Discusses the Best Approaches to Financial Planning
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After a successful 10-year career in corporate finance, Stefanie Beharry decided to merge two of her greatest passions: finance and real estate. Seeing that financial management was a common challenge for many investors, she developed a comprehensive solution and and founded what is now known as REI Finance. On This Episode, We Discuss: - What Stef…
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#115: Optimizing Hotel Websites to Convert Direct Bookings | with Pablo Revale & Rodrigo Perez Garofalo
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In this episode, host Steve Carran speaks with Pablo Revale, CEO of Zerf, and Rodrigo Perez Garofalo, CPO of Zerf, live from the floor of The Hospitality Show. Zerf is a tech company helping hotels recover lost revenue by securing more direct bookings through website optimization, testing, and data-driven solutions. Pablo and Rodrigo discuss their …
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E305 - Humanoid Robots and the Evolution of Space Fashion
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Episode Link: http://www.humanfactorscast.media In this episode of Human Factors Cast, Nick and Barry dive into the latest advancements in humanoid robots, including a collaboration between Boston Dynamics and Toyota Research Institute. They also discuss the exciting new spacesuits developed by NASA in partnership with luxury brand Prada for the up…
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Making an Impact with Greg Früchtenicht from Saira Hospitality
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We sit down with Greg Früchtenicht, Chief Operating Officer at Saira Hospitality, to explore how technology and human connection can work hand-in-hand to create meaningful change in the hospitality industry. Saira Hospitality, a pioneering nonprofit, builds pop-up hospitality schools worldwide to train and empower local communities, equipping indiv…
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The Medium Is Still the Message for Digital Marketing | with John Marraffino
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In this episode, we interview John Marraffino, President of VMC Media, a travel media company that operates across a variety of markets, industries and channels for over the past three decades. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and techno…
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#114: Improving Grab & Go Retail for Hotels | with Adam Smock
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In this episode, hosts Steve Carran and David Millili sit down with Adam Smock from Impulsify, a retail technology company revolutionizing hotel grab-and-go markets. A former hotelier with over 20 years of experience, Smock discusses how Impulsify helps properties maximize their retail spaces through custom technology solutions, data analytics, and…
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#615: Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today we are meeting perhaps the leading hotel travel subscription programme in the world, from the Accor Group in the Asia Pacific region. Many listeners will be familiar with Accor, the global hotel group that now offers 45 hotel bra…
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#113: Seamless Hotel Software Integrations & Scalability | with Josh Graham
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Join hosts Steve Carran and David Millili as they interview Josh Graham, Head of Market Development at Cloudbeds, on the trade show floor of The Hospitality Show in San Antonio. In this insightful episode, Graham discusses Cloudbeds' evolution from serving small properties to accommodating larger hotels, their innovative approach to integrations, a…
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#614: Stix: el punto de las grandes marcas
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This episode of Let's Talk Loyalty is in Spanish. En el episodio de Let’s Talk Loyalty en Español tenemos a Eduardo Leonidas quien es Founder y CEO de Stix es el programa de lealtad con un modelo de coalición basado en Brasil que integra a grandes cadenas de retail como Pao de Azúcar, Extra, Droga Raia, Drogasil, Shell, C&A, Sodimac, entre otros. E…
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#112: Procurement & Supply Chain Management for Hotels | with Walt Sheffler
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Join hosts Steve Carran and David Millili on the trade show floor for an insightful conversation with Walt Sheffler, CEO of Avendra, a leading professional procurement services company in the hospitality industry. In this episode, Walt shares his journey from Penn State accounting major to hospitality industry leader, revealing how a shortage of ac…
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TCP079: Next-Gen Hospitality: Embracing XR with John Cunningham
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Skip Kimpel welcomes John Cunningham to the Tech Chef Podcast to delve into the transformative world of Extended Reality (XR) and its implications for various industries, particularly hospitality. Cunningham, a seasoned expert in the XR field, shares his extensive background, including his military experience and roles in significant tech companies…
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#613: Technology of AI is Changing the Way Marketers Work
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Welcome to the Wiser Loyalty podcast series for Let’s Talk Loyalty where our loyalty industry SMEs provide their weekly perspectives on constructs from theThe Loyalty Academy™curriculum for their Certified Loyalty Marketing Professional™ (CLMP™) designation. Additionally, you can expect that each month they cover content from one of the core course…
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#111: Reducing Hotel Chargebacks & Payment Fraud | with Theresa Ellsworth
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In this episode, hosts Steve Carran and David Millili speak with Theresa Ellsworth from Sertifi at the Hospitality Show. Theresa, a hospitality technology veteran, discusses the growing challenge of credit card fraud and chargebacks in the hotel industry. She shares valuable insights on preventing criminal fraud, handling friendly fraud, and implem…
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Profitability Practicalities: Make More For Your Hotel
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Is the focus on average daily rate (ADR) helping or hurting hotel profitability? In this episode of Travel Market Life, we unpack the financial realities of today’s hotel industry, recorded live at the Independent Hotel Show 2024. How much financial leakage are hotels experiencing? Is a focus on ADR detrimental to overall profitability? In this epi…
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What do we mean when we say "Nature"? And what, if anything, is "natural"? In this week’s episode, we’re pulling up a chair at the bar to ask: What do we really mean when we talk about “nature”? From the world outside us—plants, animals, and landscapes—to the idea of human nature itself, we’re questioning our often contradictory and complex ideas o…
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Cash Flow Is King for Any Startup or Scaleup | with Ken & Mark Heymann
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In this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed …
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#612: TrueBlue from JetBlue - Airline Loyalty Driving Passenger Loyalty
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today I am thrilled to be talking with JetBlue, a relatively young New York based airline that began in 2000 with a vision of “bringing humanity back to air travel”. As an airline, JetBlue’s focus is on premium leisure travelers, which…
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The voice channel conversion playbook for hotels
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This week, on the Hotel Moment podcast, we are running an experiment. Today’s podcast was generated using an AI-powered tool. We fed the tool our content, played with the prompts, and landed on this episode. The world of podcasting is currently in the midst of a debate: “Are conversations crafted by AI-powered tools engaging? Are they on point? Con…
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#611: Building Loyalty: Bupa Global's Life Rewards with Rob Harker
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Join Carly Neubauer, Managing Director of Elevate Loyalty and OneTap Group, in this episode of Let's Talk Loyalty as she welcomes Rob Harker, the Head of Customer Loyalty at Bupa Global. With an impressive career spanning various industries, including airlines, hotels, travel, banking, and FMCG, Rob shares his insights into building a true loyalist…
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Agilysys Ramesh Srinivasan, Chief Executive Officer
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Hosted by: John Cash Filippe Voice is sponsored by: Agilysys and BepozBy Gaming & Leisure
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#110: Earned Wage Access: Revolutionizing Employee Compensation | with Tate Hackert
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In this episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Tate Hackert, founder and president of ZayZoon, to discuss earned wage access and financial empowerment in the hospitality industry. Hackert shares his entrepreneurial journey from small-town beginnings to revolutionizing employee pay access, along with insig…
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TCP078: Inventory: From Manual to Magical with NomadGo and PAR
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This podcast episode features an exciting announcement about the integration of Nomad Go's innovative inventory management technology with PAR Technology's Data Central platform. David Greshler, CEO of Nomad Go, and Paul Rubin, Chief Strategy Officer at PAR, discuss how their collaboration aims to revolutionize the restaurant industry's approach to…
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Executive faculty members from the Loyalty Academy™, the CEO of the The Wise Marketer Group, Bill Hanifin, and his CMO, Aaron Dauphinee join you this week for the Wiser Loyalty podcast series for Let’s Talk Loyalty. Our loyalty industry SMEs provide their weekly perspectives on constructs from the Loyalty Academy™ curriculum for their Certified Loy…
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In this episode, we explore the upcoming HOSPACE 2024, HOSPA’s flagship conference, happening on 14th November at the Royal Lancaster, London. This annual event promises to be a powerhouse of insights, networking, and cutting-edge discussions, bringing together leaders and experts to tackle the industry’s biggest challenges. Expect fascinating pane…
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#109: Navigating Growth and Strategy in Hospitality | with Benjamin Rafter
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How is Springboard addressing the housing affordability crisis for hospitality workers in expensive markets? Join hosts David Millili and Steve Carran as they sit down with Benjamin Rafter, President and CEO of Springboard Hospitality, for an insightful discussion about the intersection of technology and hospitality. With a unique background spanni…
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