The People and Performance Podcast offers insights into the strategic competencies, behaviors, and results needed to increase the performance of employees. From attraction and recruitment through onboarding and measuring all the way to succession planning, each episode will take a deep dive into the stages of workforce planning you need to master in order to guarantee long-term success in a rapidly changing world of work. Hosted by Chris Bjorling, Bill Banham and others, each interview is ar ...
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Welcome to a very special preview episode of the People and Performance Podcast! Bill and Chris are thrilled to share a sneak peek into our upcoming Season 14. We’ve got an incredible lineup that’s going to take us in a slightly different, but super exciting, direction this season. Usually, we bring you insights into the strategic competencies, beh…
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Culture and High Performance in Hospitality
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14:55In the first People and Performance episode of 2025, we consider company culture and high achievement in the hospitality sector. Our guest today is James Ferguson, speaker, employee engagement expert, and Corporate Director of Culture at The Wurzak Hotel Group, a Philadelphia-based, vertically integrated owner, developer, and operator of premium br…
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The Formula for Employee Learning and High Performance
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11:07
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11:07In this episode of the People and Performance show, Dani Saadu, Head of People and Culture at Wavemaker, joins Bill and Chris to share some key strategies behind transformative workplace learning. Dani is co-author of The CAPEX Formula for Learning and Performance: Mega-Trends Driving the New World of Work, Learning, Skills, and HR. With over 15 ye…
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Performance and Defining Strategic Capabilities
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20:47
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20:47In this episode of the People and Performance show, we consider systems thinking, ways to define strategic capabilities, and we review UNLEASH 2024 in Paris. Chris and Bill are joined this time by Mary Glowacka, Global Head of Learning & Leadership Development at Rolls Royce, the aerospace and defense company. With 15+ years of strategic practition…
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In this People and Performance episode, we hear from Enrique Rubio, Top 100 Global HR Influencer and speaker. Enrique is the founder & CEO of Hacking HR, a global learning community at the intersection of the future of work technology and business with thousands of members from all over the world. In addition, he is Head of Global Community at Tran…
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Our guest today is Angela Cheng-Cimini, SVP, Talent & CHRO at Harvard Business Publishing. Angela is a global executive Human Resources leader with over 30 years of comprehensive experience in both Generalist and Specialist competencies, partnering with C-suite leaders. Tune in to hear Angela's thoughts on ways new managers can get over imposter sy…
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Today’s leaders must navigate uncertainty and act with clarity. What worked yesterday may not work tomorrow, and future success requires innovation, decisive action, and the ability to influence change. Bill is joined by Judith Germain, a multi-award-winning leadership catalyst and speaker at next week's Disrupt London event in partnership with HR …
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Welcome to a brand new season of the People and Performance Podcast! In this episode, we consider some of the greatest challenges facing leaders today when it comes to attracting and keeping high-performing talent. Joining Chris and Bill on the show is Dr. Patrick Simon, Senior Partner at McKinsey and Company, the global management consulting firm.…
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What Does it Mean to be a T-shaped HR Professional?
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11:17Welcome to another episode of the People and Performance Podcast. Our guest today is Dr Dieter Veldsman, Chief Scientist: HR and OD at AIHR (Academy to Innovate HR). Listen as we discuss ways to improve the credibility of HR pros plus we ask "What does it mean to be a T-shaped HR professional?" Questions for Dieter include: Let's talk about "HR Com…
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Recognizing and Rewarding Employee Performance
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12:26In this episode, we welcome Tara Furiani to the show. Combining a razor-sharp wit with over two decades of expertise in the people business, Tara fuses scholarly depth with battle-tested experience, making her a tour de force in HR, executive team-building, DEI, and corporate culture. Outside the professional sphere, Tara doesn’t just talk work-lif…
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In this episode, we focus on employee motivation and its connection with performance levels. Our guest today is Paul Yoachum, co-founder & Managing Partner at FindMojo, the creators of the Motivators Assessment, the workplace motivation assessment. As a cofounder, managing partner, and CMO Paul is responsible for overseeing the company’s growth, cu…
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Challenges Admin and HR Staff Can Better Tackle Together
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8:44
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8:44Welcome to another People and Performance episode. Our guest today is Natalie Massey, Operations Manager at The Johns Hopkins University Applied Physics Laboratory and former Area Executive Assistant to the NASA Deputy Administrator at NASA. Questions for Natalie include: What challenges can admin and HR staff better tackle together? Given ChatGPT …
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In this episode, we discuss ways to maximize performance in the security sector. Our guest today is Sarah Hayes, HR Director at Securitas UK and Co-founder and Director at Running on Empty. With over 25 years of HR experience, Sarah is an award-winning fellow of the CIPD. Having worked in senior roles in various sectors including retail, financial …
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How a Shorter Work Week Can Create Higher Employee Performance
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14:06In an era where burnout, ‘quiet quitting’ and work-life balance have permeated the conversation around employment, how can employers stand out? The implementation of a shorter work week, says today's guest, is the most equitable way to strive towards this universal goal of balance and happiness. Our guest this time is Joe O’Connor, a globally recog…
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In this episode, Bill Banham and Chris Bjorling are joined by Tim Whitley, Director of HR Technology at Oklahoma State University. Tim is passionate about harnessing technology's transformative potential; seeing HR not as a functional necessity but as a strategic powerhouse. Listen as we explore the crossroads of technology and HR and consider the …
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In this episode, we preview seasons 12 to 14 of the People and Performance Podcast plus we talk about the ATD Conference in New Orleans. Listen and Chris and Bill discuss: The new seasons of the podcast and some of the new amazing guests listeners will hear from One of the new seasons is focused on high performance in elite sports and the connectio…
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In this episode, we talk about flexible working, remote employees and Obstacles to building a company culture based on high-performance. The guest is Bryan Adams, CEO & Founder of employer brand agency Ph.Creative, Employer Brand Strategist, Best-Selling Author, and Speaker. Questions for Bryan include: Tell us about your HR World session on "Craft…
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Workplace Gender Equality and the Living Wage
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11:54
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11:54In this episode, we discuss gender equality, the living wage and more. Our guest today is Deborah Borg, Chief Human Resources and D&I Officer at International Flavors & Fragrances, a world leader in food and beverage, home and personal care, and health. Deb is a seasoned HR and Business executive who has enabled business success through people for …
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Happy International Women's Day! Today is dedicated to celebrating accomplishments of women, and marks a call to action for accelerating gender parity. Around the world, groups unite to celebrate women's achievements or advocate for gender equality. As a nod to this special day, Chris Bjorling and Bill Banham thought it would be great to share answ…
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Today is Employee Appreciation Day! The holiday started to appear in workplace calendars around 1995 and has since grown into a well-loved tradition. Its creation is credited to Dr. Bob Nelson in collaboration with his company, Workman Publishing. Now, almost 30 years later, more and more companies are celebrating this semi-official holiday in one …
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Maintaining Employee Performance While Navigating a Polycrisis
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19:38Our guest this time is Joshua Siegal a multi-time Head of People for some of Canada’s most successful scale-up tech companies. He’s currently operating as a Fractional Chief People Officer, Advisor, Investor, and Speaker, empowering organizations to build sustainable, high-performance cultures. Josh will also be a speaker at DisruptHR Buffalo on Ap…
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In this episode, we consider how to source and hire high-performers. Our guest today is Shally Steckerl, Principal Consultant and Founderat The Sourcing Institute. Shally is a globally recognized recruiting leader who has helped build sourcing organizations for companies such as Microsoft, Google, Coca-Cola, Cisco, and Motorola. He is a writer, a p…
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How Better DEI Programs Create Higher Performance
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20:41The numbers consistently show that a diverse workforce, supported by rigorous DEI policies, can unleash a myriad of benefits. It has the power to revolutionize an organization's performance, drive innovation, enhance decision-making, and ultimately, create a thriving culture of excellence. In this episode of the People and Performance Podcast, we d…
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In this episode of the People and Performance Podcast, we hear from Dr. Sue Haywood, President and Owner at Human Resource Blueprints Ltd and Associate Professor, Organizational Behaviour at Queen's University. Sue’s career includes service with the Canadian Armed Forces and HR roles within healthcare, government, and Fortune 500 companies. She ser…
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In this episode of the People and Performance Podcast, we discuss what organizations often miss in their approach to leveraging data when making resource decisions around people and culture. Our guest this time is Craig Forman, Founder at CultureC Consulting. For over a decade, Craig’s work has been driven by a singular professional purpose: to hel…
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Workplace Values and Leadership Development
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18:31
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18:31In this episode of the People and Performance Podcast, we welcome Brian Hughes, the former VP of Human Resources at First Onsite onto the show to discuss leadership development and share some findings from a summer 2023 Canada-wide workplace values survey. Questions for Brian include: How can medium and large organizations foster a culture of conti…
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Chris and Bill are joined this time by Craig Weber, author of the best-selling book, "Conversational Capacity: The Secret To Building Successful Teams That Perform When The Pressure Is On" (McGraw-Hill, 2013) and the sequel, "Influence in Action: How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference" (McGraw-…
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Is Burnout the Biggest Threat to High Performance?
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15:28In episode two of season 10, we hear from Jacob Morgan, a multiple best-selling author, TED and keynote speaker, professionally trained futurist, and the international best-selling author of 5 books which focus on leadership, the future of work and employee experience. Questions for Jacon include: In a recent LinkedIn article, you offer up four key…
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Season Ten Intro Featuring Jacob Morgan, Sue Haywood, Craig Weber and More
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11:22
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11:22In the first episode of season 10, Chris Bjorling and Bill Banham look ahead to the latest season and offer up sound bites from a bunch of awesome new guests including: Jacob Morgan, Keynote & TED Speaker, Futurist, and Host of the Great Leadership Podcast - Jacob is a multi-best-selling author. His latest book is called Leading with Vulnerability:…
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What Gets in the Way of Employee Learning and Development?
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17:36
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17:36In this episode of the People and Performance show, we consider ways HR, L&d pros, and leaders can support a culture of continuous learning and development. Listen too, as we tackle some of the common obstacles that can block a successful L&D journey. Our guest this time is Toby Kheng, speaker, consultant, L&D enthusiast and Founder/Employee Experi…
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In this episode, we consider ways an LMS can improve the employee experience and impact your bottom line. Our guest today is Graham Glass, Founder and CEO at CYPHER Learning, a company leading the disruption of learning platforms to unleash human potential with modern learning experiences. Questions for Graham include: What are the key benefits of …
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How to Inspire Higher Employee Performance
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15:39
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15:39In this episode of the People and Performance Podcast, we consider ways leaders can help inspire employees to perform at a higher level, the impact of AI on jobs, and we enter into the bite-size v course-based learning debate. The guest today is Andrei Hedstrom, Founder and CEO at SweetRush, a company providing services to improve team culture and …
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How AI Can Fill Employee Performance Gaps
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13:17In this episode of the People and Performance Podcast, we consider ways to connect employee performance to company output. Listen too, as we chat about ways AI can fill performance gaps. Chris and Bill are joined by Kim Tabac, a consultant helping businesses big and small across North America to leverage their number one asset: their people. Kim ha…
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Our guest this time is Gregg Brown, a global speaker and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Human…
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The US labor market is undergoing subtle yet impactful shifts, presenting HR and Talent Acquisition professionals with challenges and opportunities. In this episode of the People and Performance Podcast, we look at economic policy, the US labor market and macroeconomics Chris Bjorling and Bill Banham are joined by Andrew Flowers, Labor Economist at…
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In this episode of the People and Performance Podcast, we consider the evolving L&D space and ways to help employees add more to the bottom line. Chris and Bill are joined this time by Rita Sookrit, Canada Learning Lead at Hemsley Fraser. Rita is a globally-experienced L&D leader. Skilled in aligning business goals with L&D strategy, she helps comp…
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Season Nine Intro Featuring Dave Ulrich, Josh Bersin, Jon Ingham and More
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11:08
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11:08Following a short break, Chris Bjorling and Bill Banham are back for more seasons of the People and Performance Podcast! Season nine will focus on all things L&D-related and we're lucky to have some awesome new guests joining us on the show. In the new season, you can expect to hear from such experts as Rita Sookrit, Director at Hemsley Fraser, Kim…
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In this episode, we consider ways to elevate employee performance through well-crafted DEI policies. In the pursuit of building inclusive organizations, leaders and HR professionals are increasingly recognizing the importance of measuring diversity and leveraging those findings to shape company culture and improve the performance of the org. How do…
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Connections Between Customer Experience and Employee Engagement
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12:52In this episode, Chris Bjorling and Bill Banham are joined by Lila Nazef, Vice President of Sales and Marketing (North America) at Neocase, a Saas platform for automating HR service delivery. Listen as Lila shares some lessons businesses can take from good customer experience to improve their employee experience. Questions for Lila include: What ar…
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Virtual Reality (VR) technology has the potential to add huge value to the org. In this episode, we delve into ways VR can improve the employee experience and boost performance levels. Listen as we talk about how VR can be used for immersive and interactive employee training, creating lifelike simulations that facilitate faster learning, increased …
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DEI and Improving Performance in the Automotive Sector
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17:45In this episode of the People and Performance Podcast, we consider the role of senior HR leaders in the automotive industry and consider some ways the HR function will evolve over the next 5-10 years plus how DEI efforts can continue to take center stage. Chris Bjorling and Bill Banham are joined this time by Ebonee Davis Ifeobu, Vice President, Di…
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It's day two of the UNLEASH America Conference in fabulous Las Vegas and in this episode of the People and Performance Podcast, we chat with a leader of one of the awesome companies exhibiting in Sin City! Our guest this time is Shay David is Co-Founder, Chairman and CEO at Retrain.ai, a talent intelligence platform designed to help enterprises hir…
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In this episode of the People and Performance podcast, we focus on wellbeing in the workplace and ways to recognize and tackle stress. Our guest today is Professor Sir Cary Cooper, CBE, the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School at the University of Manchester. Cary is the author and editor of hund…
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How to Hire and Retain a Shrinking Workforce
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20:01In a labor market unlike any other in our working lifetime, employers have scrambled to find enough qualified workers for their jobs. Is this a temporary issue, or is a larger problem looming? To help Chris and Bill answer these questions, they are joined on the People and Performance Podcast by Ben Eubanks, HR analyst, author, fellow podcaster, an…
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Creating a Connected, Inclusive and Performance-Oriented Culture
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18:33Our guest this time is Lauren Waters, Talent Experience Manager, Americas at Xero, accounting software that provides tools for small businesses, accountants, and bookkeepers. Lauren understands the process of trying to land a job in the tech industry and has first-hand experience of what sticks and what doesn’t. Questions For Lauren Include: How ha…
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How Can HR and Leaders be More Strategic?
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17:06Our guest in this edition of the People and Performance pod is Andrew Bartlow, Founder and Managing Partner at Series B Consulting. Andrew is also co-author of Scaling for Success: People Priorities for High Growth Organizations which helps businesses to articulate their people strategy and accelerate their growth while navigating rapid change. And…
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Improving Employee Performance in Financial Services
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25:32
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25:32Our guest in this People and Performance episode is Tara Favors, Executive Vice President and Chief Human Resources Officer at Mutual of America Financial Group. Tara is responsible for HR strategy, including talent acquisition, development, retention, DEI, organizational learning, compensation programs, employee benefits, and the development of a …
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Our guest in episode 3 of season 7 is Dr. Jarik Conrad, Executive Director at The Workforce Institute and former Vice President, Human Insights at UKG (Ultimate Kronos Group). Jarik is a sought-after speaker on many of the most important business leadership topics of today, such as employee health and wellness, new management models, emotional inte…
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Creating a Happy and Productive Workplace in 2023
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16:32In this episode we ask: what are the necessary measures that will aid employees in prospering when the emphasis is now firmly on the value of work flexibility? The pandemic completely upended the way we approach and think about work. Staples Canada recently partnered with Angus Reid Group to unveil the Future of Work Trend Report: a summary of crit…
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In the first episode of the HRchat podcast of 2023 we offer a special crossover edition with the People and Performance Podcast! It's a new year which means fresh opportunities to engage employees and inspire higher performance. Joining Bill in this episode is Chris Bjorling, President at Fidello, co-host of the People and Performance Podcast, and …
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