Best Empathy Architect Podcasts (2025)

1
Designers as anthropologists: On empowering design teams 38:02

3d ago38:02

38:02

Dani Snyder on leading design teams out of their silos As someone who started out as an industrial designer and who is now the Head of Design AI, Servicing and Communications at JPMorganChase, Dani Snyder deeply understands the design process and organizational design. This week Dani joins Tammy to talk about how to empower design teams. She shares…

1
Change Agent: On Having the Courage to Take Risks 29:13

11d ago29:13

29:13

Ecolab’s Kevin Doyle on striving for constant improvement As a young man Kevin Doyle’s dad gave him some advice - try and improve your job every single day. Since then Kevin has worked at companies like Visteon and Delphi and is now the Chief Digital Officer at Ecolab. This week Tammy chats with Kevin about what motivates him as a leader and how he…

1
Bringing Vision and Logic Together: With Tom Kotlarek 39:00

18d ago39:00

39:00

How diversity of thought can bring creative visions to life This week Tammy is joined by her colleague and long-time collaborator, Tom Kotlarek. Tom is the SVP of Global Delivery and Operations at Launch and has worked at some of the biggest companies out there, from NASA to DreamWorks - he’s even met Jacques Cousteau! When Tom and Tammy first met …

1
Radical Boundaries: The Key to Reclaiming Your Confidence After Divorce 7:01

24d ago7:01

7:01

In this episode of Personal Growth Elevation, we’re exploring the transformative power of radical boundaries—boundaries that go beyond simply protecting your time and energy. These are the boundaries that empower you to rebuild your confidence, reclaim your identity, and step fully into your next chapter after divorce. As part of your journey, I’m …

1
Knowing Your Type Won't Fix Your Life (But This Might) 1:06:10

24d ago1:06:10

1:06:10

In this episode, Aaron will introduce you to our newest EA coach - Monique Lacoste (sx/so 468) and your new favorite guide to doing "the work" you’ve been avoiding! Aaron and Monique tackle the Enneagram as a self-growth tool and spill the tea on:⭑ What "doing the work" actually looks like (spoiler: it’s not scrolling Instagram memes)⭑ Why hyperfoc…

1
Putting People In the Right Positions: On Leading Innovative Teams 40:07

25d ago40:07

40:07

Scott Campagna on fostering innovative thinking As Senior Director of Emerging and Immersive Technology at Launch, Scott Campagna has one of the coolest jobs out there. This week on Catalyst, Tammy and Scott chat about how Scott got to where he is today and how he manages teams of highly creative, forward-thinkers. They discuss how to build psychol…

1
Vulnerability In the Face of Change: With Peter Kang 40:43

1M ago40:43

40:43

Peter Kang on the art of adapting In many industries, AI threatens to disrupt traditional ways of working. For Peter Kang this isn’t a scary notion but an empowering one. This week on Catalyst, Tammy is joined by Peter Kang who has decades of experience in creative agencies. Tammy and Peter discuss how vulnerability can help individuals navigate th…

1
Navigating Corporate Life with Humor: With Chappell Ellison 43:27

1M ago43:27

43:27

Launch by NTT DATA’s Chappell Ellison on balancing professionalism whilst staying true to yourself and your creativity. This week on Catalyst, Tammy is joined by Director of Digital Strategy, Chappell Ellison as they dive into what it means to bring your authentic self to work and how it can drive customer engagement. They also share their thoughts…

1
Rebuilding Confidence After Divorce: The Truth Behind ‘Fake It Till You Make It’ 9:59

1M ago9:59

9:59

In this episode, we’re breaking down why pretending to be confident isn’t the answer after divorce. Learn how to build real confidence by getting clear on what you want, taking small, meaningful steps, and celebrating your progress along the way. This episode offers insights to help you move forward with clarity and intention. Ready to take it furt…

1
Intelligent Experiences: With David Armano 37:24

2M ago37:24

37:24

David Armano on leading with empathy and the promise of intelligent design. How are we going to experience technology in the future? In this week’s episode, Tammy Soares, the President of Launch by NTT DATA and the new host of Catalyst, is joined by David Armano to look at where we’re going with intelligent design. They share some promising use cas…

1
Embracing the Power of Your Uniqueness 9:47

2M ago9:47

9:47

In the first season of the year, episode 1, Ishea shares why your individuality is your greatest strength and how to harness it to create the life you deserve. Grab a pen and paper and get ready to “do the work!” Or listen first and then go back and do the exercises! Join my mailing list Subscribe to my YouTube Channel Connect with me on Facebook C…

1
From the Archives: On the Parallels Between Software and Architecture 32:23

2M ago32:23

32:23

Chris shares some insights after embarking on his first ever construction project In this episode from the archives, Chris and Gina sit down to discuss the parallels between software development and building in real life. From the importance of communicating expectations, to making information recommendations, to giving guidance and direction on co…

1
From the Archives: Finding Product-Market Fit at Large Organizations 30:41

2M ago30:41

30:41

How to innovate and add value to enterprise offerings The stability of large enterprises can be both a blessing and a curse. In this archived episode Chris Losacco is joined by NTT DATA’s Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the…

1
From the Archives: Building with the End User in Mind 35:53

2M ago35:53

35:53

Heather Hudnall, NTT Data’s Chief Nursing Informatics Officer, on building medical software that is usable at all points of entry. In this episode from the archives, NTT Data’s Chief Nursing Informatics Officer Heather Hudnall joins Clinton to dive into how we can transform healthcare and health tech for the better. As a former RN she is well verse…

1
From the Archives: Creating Innovation Gardens 42:49

2M ago42:49

42:49

Trevor Anulewicz on sustainable innovation for the enterprise Enterprises can sometimes be slow to change. In this episode from the archives, Trevor Anulewicz joins Clinton to dive into how enterprises can grow and nurture innovation gardens so they can succeed far into the future. Trevor breaks down how enterprises can invest in and cultivate cons…

1
Fear of AI: An AI Thought Leader on the Data Around Distrust 39:31

3M ago39:31

39:31

Christen Bell breaks down why people are afraid of AI and how it can be addressed AI has the potential to transform workplaces which can bring many benefits but also many concerns. This week Clinton is joined by Christen Bell, an industrial psychologist and the Lead of the AI Community for NTT DATA’s consulting arm, to chat about some of the main f…

1
From the Archives: Is Design Dead? 43:50

3M ago43:50

43:50

A debrief on an important question - is design dead? In this episode from the archives Chris LoSacco, David Schell and Chappell Ellison discuss the current state of design. Design has gone from fighting for a seat at the table to sitting at the head of the table. What will happen now that automation threatens everything that designers hold dear? Is…

1
Measuring Productivity in the AI Era 40:42

3M ago40:42

40:42

This week Clinton is joined again by VP of Engineering and Frictionless Enterprise author, Nate Berent- Spillson. In this episode they discuss the importance of a balanced approach to measuring developer performance through various metrics as well as the role of AI in transforming software development processes. They also explore the challenges of …

1
From the Archives: On Customer Intimacy 35:46

3M ago35:46

35:46

Clinton, Chris and Nathan on how to develop meaningful client relationships Intimacy isn’t a word you often associate with clients or customers. In this episode from the archives Clinton, Chris Losacco and Nathan Henry chat about the importance of (professional) intimacy. They share tips on how to build lasting and meaningful relationships with cli…

1
Driving Into The Future: With Bridgestone 33:47

4M ago33:47

33:47

Cam Ahler and Dan Luttrell on digital transformation at Bridgestone Most people associate Bridgestone with tires, but they’re way more than just that. Bridgestone is constantly innovating to keep their fleets and customers happy and on the road. This week Clinton is joined by Cam Ahler and Dan Luttrell from the Bridgestone team to discuss how they …

1
Building Empathy: On Human Centered AI 48:04

4M ago48:04

48:04

The Launch and NTT DATA teams on how embracing AI can build a stronger, more caring workforce It’s time to lean into AI literacy. This week on Catalyst, Launch by NTT DATA’s President Tammy Soares is joined by two AI experts, Kim Curley and Wendy Collins, to discuss the human side of AI. They discuss how generative AI can help with the difficulties…

1
Enhancing Convenience: On Improving The Customer Journey From Day One 37:54

4M ago37:54

37:54

Megan Wang and Lisa Woodley on transforming the customer experience with data science and AI This week Clinton is joined by Megan Wang and Lisa Woodley from NTT DATA to discuss how to improve the customer experience in the digital age. From the impact of digitalization on service delivery, to the role of AI in enhancing customer interactions, to th…

1
Orchestrating Citizen Experience: With Colorado’s William Chumley 38:23

4M ago38:23

38:23

William Chumley on prioritizing customer experience at the state level There’s no wrong door to get to government. Every citizen should have an avenue to access government services in some form or another, be it digital or in person. This week Clinton sits down with William Chumley, the Chief Customer Officer for the Governor's Office of Informatio…

1
From the Archives: How Leaders Can Create a Healthy Team Environment 41:21

5M ago41:21

41:21

Brant Beard on how to lead teams towards success Encourage your team to be fearless and you can create a culture of collaboration. In this episode from the archives Brant Beard, Assistant Vice President of Application Services at Parallon, joins Launch by NTT DATA’s Clinton Bonner and Robbie Elliott to discuss fostering healthy team dynamics. They …

1
Overcoming Obstructionism: With Greg Larkin 41:24

5M ago41:24

41:24

Greg Larkin on how to have the hard conversations that catalyze new growth In every industry there are insiders and outsiders. Greg Larkin prides himself on being an outsider. Greg was the first person to publicly predict the 2008 subprime mortgage crisis and has since gone on to launch dozens of transformative products for Fortune 500 companies. T…

1
The Future is Photonics: On Tech and Sustainability 33:43

5M ago33:43

33:43

Can large companies contribute to society, be sustainable, and be profitable? Vito Mabrucco thinks so. This week on Catalyst, Clinton is joined by Vito Mabrucco, NTT Corporation's Global Chief Marketing Office, to discuss how NTT balances ethics, collaboration, innovation and sustainability. Vito shares some of NTT's current innovations and delves …

1
Project to Product: With Dr. Mik Kersten 36:56

5M ago36:56

36:56

Mik Kersten on transforming value streams with the flow framework What's the best way to connect strategy to delivery? Dr. Mik Kersten wrote the book on it. This week Clinton is joined by Dr. Mik Kersten, the CTO at Planview and author of Project to Product, and Keith Buehlman, Senior Director of Business Value Acceleration at Launch by NTT DATA, t…

1
Yes, Another Podcast About Sixes 1:12:40

5M ago1:12:40

1:12:40

In this episode, we discuss Aaron’s orange shirt, break down how Sixes can mistype or appear like the other eight types and make empty promises for more regular podcast episodes. To watch our Ichazo course, as mentioned in the episode, sign up for our course catalog subscription. This will give you access to the Ichazo course, and all of our other …

1
From the Archives: From Code to Canvas 36:29

5M ago36:29

36:29

Per Kristian Stoveland on his generative art series The Harvest Generative artists are trailblazing a brand new, technology-based future. In this archived episode Clinton sits down with Per Kristian to hear all about how he developed his ambitious generative art collection The Harvest. Per Kristian explains what generative art actually is, how it d…

1
From The Archives - The Power of the Platform 40:27

6M ago40:27

40:27

Nate Berent-Spillson on the power of platform thinking In the enterprise world, there are three main reasons for why an organization may be struggling to gain momentum: organizational muscle memory, structural friction, and legacy technical debt. In this archived episode Clinton is joined by Nate Berent-Spillson, NTT DATA’s VP of Engineering, to di…

1
Telecom Through the Years: With The First Lady of Wireless 37:39

6M ago37:39

37:39

Arlene Harris on the transformation of the telecommunications industry Telecommunications has come a long way since the 60s. This week Clinton is joined by telecom pioneer, Arlene Harris, and NTT DATA’s Devin Yaung to discuss how platforms and the telecom industry have changed over the past 60 years. They delve into Arlene’s incredible journey from…

1
Signs and Symptoms: Spotting and Tackling Design Debt 37:35

6M ago37:35

37:35

Two design experts on the costs of accruing design debt We hear a lot about technical debt but what about its equally bothersome cousin design debt? This week on Catalyst Clinton sits down with NTT DATA design experts Mohit SantRam and Kevin McGrath to talk about design debt. They share the tell-tale signs of how to spot design debt and the first s…

1
Blueprints and Whiteboards: On What Makes a Good IT Architect 35:44

6M ago35:44

35:44

Jason Aitchison on good IT architecture practices The saying goes “all together all from the start,” and that goes for architects too. This week Clinton is joined by Jason Aitchison, Senior Director at NTT DATA, to discuss what makes a good IT architect. Jason shares the traits he looks for in an architect, from creativity to proven problem solving…

1
Edge AI: With Shahid Ahmed 33:31

7M ago33:31

33:31

Shahid Ahmed on how Edge AI is transforming factory floors Factory floors can sometimes be tough and rough. Luckily, new Edge AI solutions can help to make factories more efficient. This week, Clinton is joined by Shahid Ahmed, Group EVP at NTT DATA, to discuss how Edge AI is being used in factories to improve working conditions and environmental t…

1
AI + Humans: The Forrester CX Event 37:50

7M ago37:50

37:50

Lisa Woodley on the topic that took the Forrester CX Summit by storm In June, the Forrester CX Summit kicked off in Nashville. NTT DATA’s Head of Design, Lisa Woodley, attended the event and noticed that there was one topic that permeated every track of the summit - AI. This week Lisa chats with Clinton about the main topics that were discussed at …

1
From the Archives: Frenzy vs. Flow 39:14

7M ago39:14

39:14

Danny Presten on how to improve flow through value stream management Organizations are often engaged in a flurry of day to day activities that may appear productive, but fail to yield meaningful results. This is why it’s so important to explore the intricacies of value stream management, Agile methodologies, and the transformative power of problem-…

1
CareAR: With Kamran Khan 39:25

7M ago39:25

39:25

Kamran Khan on transforming field support and customer services with augmented reality For years talk about augmented reality (AR) was everywhere but not everyone had access to it. At CareAR, they’ve found a way to democratize AR. This week Clinton sits down with Kamran Khan, VP of Partnerships at CareAR, to discuss how they’re providing enterprise…

1
Greater Than The Sum of Its Parts: On Finding Product Alignment 42:43

8M ago42:43

42:43

Three experts on defining value early on and what’s at risk if you don’t It’s rare, but when engineering, design and product strategy fall into lock step to deliver a product it can feel like magic. This week on Catalyst, Clinton sits down with product experts Ash Howell, Scott Campagna, and Jamie Bernard to discuss why enterprises often can’t alig…

1
From the Archives: Understanding the Culture of Utilities 51:19

8M ago51:19

51:19

Bryan Kearney on the IT of utilities You may not picture utility companies being at the cutting edge of technological change, but according to Bryan Kearney utility companies are constantly innovating and building forward looking partnerships. In this archived episode, Clinton is joined by Bryan, an energy industry leader-turned tech advisor and co…

1
Dell Tech World Recap with Roberto Cortez 34:23

8M ago34:23

34:23

Roberto Cortez on the hot topics at this year's Dell tech conference What’s it like to attend Dell Tech World? According to Dell’s Global Client Executive, Roberto Cortez, it’s fatiguing but incredibly fruitful and beneficial. This week Chris chats with Roberto as they debrief about the conference. They talk about the main topics covered at the con…

1
Special Victims Unit 39:06

8M ago39:06

39:06

** TRIGGER WARNING** This ISNPOD episode some contains dialog around r*pe, SA, and domestic violence.Diddy, Cassie, Unsolicited D*ck Pics, Self-Induced Suffering, And More!Do you need advice, have feedback on an episode, a suggestion about an episode topic, or guest recommendations?Leave a message 24/7 on the #ISNPOD hotline. 413-438-0323Follow me:…

1
Cloud breakthrough with NTT DATA's Charlie Li 35:21

8M ago35:21

35:21

Charlie Li on enterprise approaches to cloud infrastructure What’s the real promise of moving to the cloud? And how did moving to the cloud become the solution to everyone’s problems? This week on Catalyst, Clinton is joined by Charlie Li, NTT DATA’s Senior Executive Vice President and Global Head of Cloud and Security Services, to discuss some of …

1
The People Side of Product: On Building Collaborative Relationships 34:07

9M ago34:07

34:07

Chris and Gina on how to build trust with clients Great product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialo…

1
One Gripe: With Jim Brusnahan 39:26

9M ago39:26

39:26

Clarios’ Jim Brusnahan on his leadership ideology where you get to complain…but just once When Jim Brusnahan sees that his team is hurting or encountering blockers he invites them to a gripe session. They go around the table and share their complaints. As Global Functions IT Business Partnership Lead Jim is well versed in dealing with people, relat…

1
From the Archives: Design Led Exploration 37:36

9M ago37:36

37:36

Clinton chats with Ash Howell and Dave Schell on how to involve design early on When should design be brought into the process? In this archived episode, we learn from NTT DATA’s own Dave Schell and Vectorform’s Ash Howell that it should be brought in as early as possible. They share tips on how to get the design conversation started early and why …

1
From The Archives: On The Public Sector 30:04

9M ago30:04

30:04

Gina, Natalie Kurz and Cathy LoDucato discuss the importance of digital development in the public sector All too often users come away from using a public sector website or app feeling frustrated and confused. In this archived episode, Gina is joined by Natalie Kurz and Cathy LoDuca to discuss the unique product challenges that are faced when worki…

1
Product Portfolio: On the Stocks and Bonds Analogy 31:08

9M ago31:08

31:08

Chris and Gina on looking at your business like a portfolio When it comes to personal finances bonds are generally low-risk and stable and stocks are high-risk, high-reward. Ideally you have a mix of both. Why not look at your business product portfolio in a similar way? This week Chris and Gina take a look at this analogy and talk about the import…

1
Empathy & Legacy: Transforming Civil Rights Trauma into Positive Change with Dwania Kyles 1:04:14

10M ago1:04:14

1:04:14

This episode features an in-depth conversation with Dwania Kyles, a pioneer of the Memphis 13, who shares her journey of desegregation, the challenges of navigating through racism and bullying, and her insights on coping, resilience, and the power of gratitude and love. Kyles discusses her parents' involvement in the civil rights movement, her pers…

1
Deep Work: On Quality Over Quantity 30:12

10M ago30:12

30:12

Chris and Clinton on how to focus more on less Some work days can feel like you’re stuck on a hamster wheel, you’re busy all day but then you realize that you haven’t moved an inch on any meaningful work. This week, Chris and Clinton help us get off the hamster wheel. Drawing on ideas from Cal Newport’s book Slow Productivity, they break down how y…

1
Harmonizing Life: Music as a Healing Force with Gary Remal Malkin 1:04:14

10M ago1:04:14

1:04:14

Ellie Shefi interviews Gary Remal Malkin, an Emmy award-winning composer, performer, and public speaker. Malkin's work aims to integrate emotional and spiritual intelligence into our lives through music, which he views as a transformational resource. Malkin discusses his journey in music, his belief in the importance of presence and coherence, and …

Podcasts Worth a Listen

Empathy Architect Podcasts

Podcasts Worth a Listen

Quick Reference Guide

zproxy.org