))
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
…
continue reading
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
…
continue reading
The Action Catalyst interviews top leaders and achievers, sharing hard-earned tips and advice to help you uncover your inspiration and gain valuable insights to overcome setbacks, defeat mediocrity, and reach your goals in life, business, and beyond. Southwestern/Great American, Inc., dba Southwestern Family of Companies, for itself and its related entities and their assigns, reserves and retains all rights to their copyrighted materials and trademarks contained in this podcast.
…
continue reading
AI Today Podcast
…
continue reading
Six Pixels of Separation - Mitch Joel’s weekly conversation with business leaders, thinkers, innovators and cultural icons. The show is about insights and provocations on brands, consumers, technology, business and how connected we’ve all become.
…
continue reading
Closing Time is a weekly podcast with insider tips and insights for go-to-market leaders. In each episode, you’ll meet a luminary in the sales, marketing, or customer success field and get actionable tips and tactics to elevate your game. Each 15-minute episode will go deep on skills to close deals, see the latest on marketing tech, or check out trends to elevate the customer experience.
…
continue reading
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
…
continue reading
How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...
…
continue reading
Do you truly have a customer-centric organization or do you simply say you do? Do you know how to identify unmet customer needs? Do you have a growth strategy driven by compelling differentiators? The Customer Mission Podcast shares best practices and insights on how to create customer-centric behaviors and mindsets to grow faster, be more competitive, and be more profitable.
…
continue reading
Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
…
continue reading
Please join us on "Your Customer, Your Success", the Marra CX Hub podcast where host Gary Marra brings you insights from leading innovators excelling in customer experience and beyond. Each episode features candid conversations with experts who share their journeys, strategies, and the key mindsets driving their success. With a special focus on creating exceptional customer experiences, this podcast is designed for business leaders, solopreneurs, and anyone striving for excellence. Tune in f ...
…
continue reading
Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
…
continue reading
Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.
…
continue reading
Brought to you by Help Scout's Mat Patterson, The Supportive is a new monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
…
continue reading
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today! CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC is const ...
…
continue reading
1
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
9
577
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
…
continue reading
Celebrating All Things Disney with News, Analysis & Best-in Business Ideas on Life & Work from the Happiest Places on Earth!
…
continue reading
Insight into everything we do as predator hunters from clothing, equipment that we designed, camo, camera equipment, reloading, custom rifles, optics, NV thermal, and passing legislation.
…
continue reading
Whether you’re dreaming of building a forever home, looking to create a custom vacation getaway, or looking for a home that supports your lifestyle, this podcast is for you! Join us as we provide behind-the-scenes insights and advice for intelligent homeowners looking to renovate or build a dream home in the Monadnock Region. We’ll get into the art and science of the custom home-building industry and help you know everything you need along the way! Cohosted by seasoned NH Builder, Paul LaRoc ...
…
continue reading
It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
…
continue reading
Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds. New episodes release on Mondays and Thursdays. Listen to How I Built This on the Wondery App or wherever you listen to your podcasts. You can listen earl ...
…
continue reading
Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
…
continue reading
Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
…
continue reading
Live Chat with Jen Weaver is your go-to resource for quick, actionable insights into customer support operations. Designed for decision-makers on support and services teams, we deliver bite-sized episodes that dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience.
…
continue reading
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variet ...
…
continue reading
1
THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Gregorio Uglioni
9225
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
…
continue reading
An Acxiom podcast where we discuss marketing made better, bringing you real challenges and emerging trends marketers face today.
…
continue reading
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
…
continue reading
The Revenue Insights Podcast is your one stop shop to unlock a wealth of knowledge shared by the brightest minds in RevOps. Tune in for exclusive interviews on strategy, thought-leadership and industry secrets to take your understanding of RevOps and Revenue Intelligence to the next level.
…
continue reading
Welcome to Handyman Horizons, the official podcast from Local Service Pte Ltd! In this series, we explore how our platform, including the dedicated Handyman services page at handyman services in Singapore, connects you with certified professionals for all your repair and maintenance needs. From inspiring customer stories and behind-the-scenes operations to expert tips and industry insights, each episode reveals how Local Service is transforming the way Singapore accesses reliable home soluti ...
…
continue reading
Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of Ipsos' Customer Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate y ...
…
continue reading
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
…
continue reading
Welcome to Built By Insights with Matt Krueger, a podcast where stories shape the foundation of every home. Matt, a custom home builder with Built By Krueger in Boulder County, Colorado, sits down with architects, homeowners, designers, and others who contribute to the area's most distinctive homes. Through these conversations, you'll discover the personal journeys, inspirations, and challenges that turn dreams into reality. Whether it's a homeowner's vision coming to life or an architect's ...
…
continue reading
Bringing you direct access to Pure Storage thought leaders, technology experts, alliance partners, customer insights, and our latest product news.
…
continue reading
1
The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
18393
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
…
continue reading
This podcast celebrates the visionaries, the risk-takers, and the disruptors who are shaping the future of consumer product innovation and e-commerce. We love to spotlight consumer product entrepreneurs, e-commerce titans, and sustainability champions to share their insights and expertise. Think you'd be a great guest on our show? Apply at https://podcast.gembah.com/podcast-guest-home-page.
…
continue reading
Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
…
continue reading
The world's most trusted IT negotiation advisors for innovative IT sourcing and risk mitigation strategies
…
continue reading
Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transform ...
…
continue reading
On each episode of "TD Cowen Insights", members of our firm host leading thinkers to share insights and ideas shaping the world economy. Join us, as we converse with the top minds who are influencing our global sectors. Disclosures: https://go.td.com/PodcastDisclosure
…
continue reading
The Chats with Jason show is dedicated to helping entrepreneurs, business owners, and leaders discover new strategies and ideas to grow their businesses, to achieve more – more impact, more freedom, and more profit. Each episode features interviews with industry experts, thought leaders, and successful entrepreneurs who share their insights and experiences on how to breakthrough and be more impactful. The show covers a wide range of topics, including marketing, sales, customer service, custo ...
…
continue reading
Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership.
…
continue reading
BlastPoint Deep Dive Podcast explores the intersection of data, AI, and customer insights. Each episode dives into how AI-driven solutions help businesses understand and engage their customers, improve satisfaction, and reduce churn. Join us for expert insights, real-world examples, and practical tips on leveraging AI to transform the customer experience. Whether you're a business leader or a data enthusiast, this podcast will give you the tools to stay ahead in today’s competitive landscape ...
…
continue reading
The Proposal Manager Podcast contains a wealth of information about all things related to the public sector bidding process. From the C-Suite to a GovCon newbie, this show has something for everyone. Each episode will discuss topics related to government business development, capture, and proposal management.
…
continue reading
Welcome to “AI-Savvy Small Biz,” your go-to podcast for transforming your small business through the power of Artificial Intelligence. Join us as we explore the latest AI trends, tools, and success stories specifically tailored for entrepreneurs and small business owners. Whether you’re looking to optimize operations, enhance customer experience, or drive innovation, our expert guests and practical insights will help you stay ahead in the competitive landscape. Tune in and become an AI-savvy ...
…
continue reading
Andi Jarvis (Eximo Marketing) talks to some of the world’s best marketers and shares hints, tips and insight to help you become a better marketer.
…
continue reading
Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
…
continue reading
1
Salesforce Needs Customers to Use Agentforce - This Could be a Good Thing for Customers
7:37
7:37
Play later
Play later
Lists
Like
Liked
7:37
In this episode, we dive into the latest Salesforce renewal negotiations and the growing emphasis on AI and Data Cloud. With Salesforce pushing hard for Agentforce adoption, our Salesforce expert breaks down what this means for customers, the hidden costs behind consumption-based pricing, and the strategies you need to maximize value from your exis…
…
continue reading
Podcast Description: In this episode, we explore a unique IRS contract opportunity focused on customer experience research and taxpayer satisfaction. The contract calls for skilled contractors to design, administer, and analyze surveys, focus groups, and other tools to improve taxpayer services and compliance. With a wide range of task areas—from s…
…
continue reading
1
Yelp’s Trend Tracker - Harnessing Customer Insights to Grow Your Business
35:44
35:44
Play later
Play later
Lists
Like
Liked
35:44
Host Emily Washcovick sits down with Yelp's Trend Expert, Tara Lewis, to explore the power of Yelp's trend data. Discover how Yelp identifies emerging trends and how businesses can leverage these insights to connect with their communities and enhance their offerings. From the rise of mushroom-infused beverages to the evolution of croissant trends, …
…
continue reading
1
How Twilio is transforming customer communication with AI
28:34
28:34
Play later
Play later
Lists
Like
Liked
28:34
Episode web page: https://bit.ly/4aP37nC ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
…
continue reading
1
Designing a Custom Dream Home | Allana Lavanue Interiors
18:00
18:00
Play later
Play later
Lists
Like
Liked
18:00
In this episode of Built by Insights, host Matt Krueger sits down with interior designer Allana Lavenue to explore the creation of the stunning Parkview home. Allana shares her process of transforming a blank slate into a vibrant, personalized sanctuary that reflects the unique journeys and tastes of its owners, Pearl and Joe. From bold bohemian ac…
…
continue reading
1
Secrets to Customer Centricity & Elite Storytelling With Consello
44:49
44:49
Play later
Play later
Lists
Like
Liked
44:49
Recorded on 12/17/24 This episode features Mindy Grossman, Partner & Vice Chair, & Janey Whiteside, Partner & Chief Growth Officer, of Consello. Former executive leaders at Weight Watchers, HSN, Walmart, and AMEX share secrets for achieving customer centricity and discuss the need for calculated risk taking to drive successful transformation. In th…
…
continue reading
1
Psychological Pricing: 7 Practical Tips You Can Use Today to Boost Sales
37:03
37:03
Play later
Play later
Lists
Like
Liked
37:03
Pricing. It’s one of the most critical decisions your business will ever make, yet most people approach it like a finger-in-the-air guessing game. But what if you could tap into psychological principles to not just set prices, but make your customers feel they’re getting a great deal? That’s what this episode of The Intuitive Customer is all about.…
…
continue reading
1
The Rise of Handyman Services – Connecting You with Experts
2:03
2:03
Play later
Play later
Lists
Like
Liked
2:03
In our debut episode, we explore the critical role of handyman services in today’s fast-paced world. Learn how Local Service’s dedicated page at handyman services in Singapore brings together certified experts to tackle everything from minor repairs to major home improvements. Join us as we share customer success stories, discuss the benefits of up…
…
continue reading
1
What is a "Smart" Home and a "Connected" Home? | Digital Home Colorado
16:31
16:31
Play later
Play later
Lists
Like
Liked
16:31
In this episode of Built By Insights, Matt Krueger sits down with Alan Crowder, founder of Digital Homes Colorado, to explore his transition from owning Jimmy John's franchises to becoming a smart home technology expert. Alan shares his passion for home theaters, lighting control, and whole-home audio systems while breaking down the difference betw…
…
continue reading
1
The Power of Human-Centric Business in an AI World with Gregorio Uglioni
31:35
31:35
Play later
Play later
Lists
Like
Liked
31:35
In this episode of Getting to Aha!, host Darshan Mehta chats with Gregorio Uglioni, a renowned CX expert and three-time bestselling author, about the transformative power of human-centric business strategies in an AI-driven world. They delve into the importance of time as our most valuable currency, creating emotional connections and balancing tech…
…
continue reading
While Detroit claimed “Hitsville, USA” at Motown Records, Memphis claimed “Soulsville, USA” at Stax Records. Stax was a scrappy startup that set up shop in an old movie theater and blended emerging R&B styles into the “Memphis Sound” of soul music. And the story of Stax Records can’t be told without Otis Redding. “Security” was the last of four suc…
…
continue reading
1
4 Helpful Tips To Deliver A Winning Pitch Every Time
22:34
22:34
Play later
Play later
Lists
Like
Liked
22:34
In this compelling interview, Edward Wise, ex-CEO of Omnicom Health Group, reveals the insights from his book "The Total Pitch." He articulates a systematic approach to successful pitching, focusing on the importance of a single-minded idea that resonates with customers, understanding their motivators and barriers, and being judicious in selecting …
…
continue reading
1
Microsoft CoPilot vs Google Gemini - The AI War That Could Change Everything!
5:54
5:54
Play later
Play later
Lists
Like
Liked
5:54
We dissect the battle between two giants-Microsoft and Google. Which one is better and why, we discuss. #microsoft #google #ai #artificialintelligenceBy Tom
…
continue reading
1
Navigating AI Ethics and Legislation in Your IT Contracts with Sarah Alt
42:59
42:59
Play later
Play later
Lists
Like
Liked
42:59
Welcome to Insights for IT Negotiations, a podcast by UpperEdge, a leading IT sourcing, negotiation, and project execution advisory firm. Join John Belden, UpperEdge’s Chief Research and Strategy Officer, and Kylie Chisholm, UpperEdge’s Marketing Manager, every other week as they share valuable insights to help you maximize the value of your key IT…
…
continue reading
1
Navigating the Talent War: How to Attract Top Talent in a Competitive Landscape
3:32
3:32
Play later
Play later
Lists
Like
Liked
3:32
In this episode, Dr. Joseph Michelli delves into the modern challenges of attracting and retaining top talent, drawing on his extensive experience with companies renowned for their people-first cultures, such as Zappos and Mercedes-Benz. He outlines effective strategies for building a purpose-driven workplace, enhancing employee experience, and mai…
…
continue reading
1
The Ins and Outs of Creating High Quality Clothing with Katya Eckert of A DOMANI
30:49
30:49
Play later
Play later
Lists
Like
Liked
30:49
In this episode of Customer Growth Sessions, Pat Ahern interviews Katya Eckert, the founder of A DOMANI. Katya shares her journey of creating A DOMANI, a sustainable sleepwear brand. She discusses the behind-the-scenes process of taking apparel from idea to customer's front door, including determining the right type of fabric and finding a great ma…
…
continue reading
1
How Top Sellers Outperform Their Peers [Webinar Replay]
31:22
31:22
Play later
Play later
Lists
Like
Liked
31:22
In this data-driven episode of Revenue Insights, Guy Rubin and Adam Roberts analyze 4.7 million sales opportunities worth $57 billion to uncover what sets elite sellers apart. They discuss why top performers close 30% of deals at discovery, the importance of early stakeholder engagement, and strategies to elevate B and C players.Guy Rubin, CEO of E…
…
continue reading
Terence Mauri, acclaimed author and founder of Hack Future Lab, explains the 3 time horizons of AI as a disruptor, and the difference between "warm AI" and "cold AI". Hear Terence's full interview across Action Catalyst Episodes 478 and 479By Southwestern Family of Podcasts
…
continue reading
1
Advice Line with Travis Boersma of Dutch Bros
45:06
45:06
Play later
Play later
Lists
Like
Liked
45:06
Dutch Bros co-founder and former CEO Travis Boersma joins Guy on the Advice Line, where they answer questions from three early-stage founders. Plus, Travis reflects on the baby steps that scaled his initial espresso cart into a 900+ location national business. First we meet Sean in Atlanta, who’s trying to reach new customers for his Korean fried c…
…
continue reading
1
Strength in Service: How Nomad Krav Maga Wins with Personalization and Patience
26:14
26:14
Play later
Play later
Lists
Like
Liked
26:14
Nomad Krav Maga is more than your typical gym—it’s a hub for empowerment, self-defense, and personal growth. Founded by Shane Langwell and based in Las Vegas, this modern training center fuses elements of traditional Krav Maga, MMA, and law enforcement tactics to provide real-world skills. Yelp reviewer Alfredo S. shares how the program helped his …
…
continue reading
1
#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
45:30
45:30
Play later
Play later
Lists
Like
Liked
45:30
How can leaders support their teams effectively without falling into the trap of fixing everything themselves? Leah Marone is a psychotherapist with expertise in treating anxiety and mood disorders. She also works with athletes on performance anxiety issues, demonstrating her ability to understand and manage high-stress situations. If you can relat…
…
continue reading
1
Reimagining Patient Experience with Consumer-Driven Insights
36:05
36:05
Play later
Play later
Lists
Like
Liked
36:05
By mike giambattista
…
continue reading
1
Outcome-Based Delivery and DevOps Services IV (ODOS IV)
15:14
15:14
Play later
Play later
Lists
Like
Liked
15:14
Podcast Description: In this episode, we dive into ODOS IV, the latest iteration of USCIS's Outcome-Based Delivery and DevSecOps Services initiative. This critical procurement seeks highly skilled DevSecOps teams to support USCIS’s Transformation Business Portfolios and Adjudicative Directorates. As a follow-on to ODOS III, this opportunity plays a…
…
continue reading
1
SaaS Vendors' Shift to Consumption-Based Licensing
5:34
5:34
Play later
Play later
Lists
Like
Liked
5:34
As the biggest SaaS vendors (Microsoft, ServiceNow, and Salesforce) pivot to consumption-based licensing models for AI products and services, how will it impact customers' pricing and long-term value? In this episode, we break down the major industry licensing shift, what’s driving it on the vendors' side, and what customers need to negotiate to en…
…
continue reading
1
Unlocking Success: Navigating the 8A Business Development Program for Small Businesses
31:14
31:14
Play later
Play later
Lists
Like
Liked
31:14
The podcast dives into the intricacies of the 8A Business Development Program, designed to empower socially and economically disadvantaged small businesses to thrive in federal contracting. It emphasizes the importance of networking, strategic planning for graduation, and harnessing unique advantages like sole source awards to ensure long-term succ…
…
continue reading
Unlock the secrets of navigating the complex world of government contracts with our in-depth exploration into the MAPS-IDIQ marketplace, a game-changer for the Army and federal agencies seeking innovative solutions. Discover how businesses can not only meet but exceed government expectations by leveraging cutting-edge technologies such as quantum c…
…
continue reading
1
Overtime with Outland: Terence Mauri, Episodes 478 and 479
4:22
4:22
Play later
Play later
Lists
Like
Liked
4:22
Overtime with Outland is Action Catalyst host Adam Outland's reflections and commentary on discussions with each of his esteemed and accomplished guests. In this segment, Adam dissects Episodes 478 and 479 with Terence Mauri, acclaimed author and founder of Hack Future Lab.By Southwestern Family of Podcasts
…
continue reading
1
AI Use Case Series: AI in Media and Entertainment [AI Today Podcast]
11:24
11:24
Play later
Play later
Lists
Like
Liked
11:24
AI tools are helping to transform the media and entertainment industry. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss various ways that AI is being applied to media and entertainment. Automated systems are helping with brainstorming ideas, writing articles, summarizing information, and even drafting movie scripts. In th…
…
continue reading
1
Backup or Bust: Why Your Data Needs a Safety Net
30:02
30:02
Play later
Play later
Lists
Like
Liked
30:02
In this episode of Act on Tech, we break down the importance of backups and why they are essential for protecting your data. From personal files to critical business information, losing data can be devastating. We’ll cover different backup strategies, cloud vs. local storage, and best practices to keep your information safe. Don’t wait for disaster…
…
continue reading
1
Project Spotlight: 2024 NH Home of the Year Remodel | Dublin, NH
12:02
12:02
Play later
Play later
Lists
Like
Liked
12:02
In this episode, we’re shining a spotlight on a unique local project that won Paul and LR3 Development, LLC the New Hampshire Home Builder’s Association’s “2024 NH Home of the Year Remodel” award. Nestled on a quiet country lane in Dublin, New Hampshire, this property originally featured a turn-of-the-century bungalow and several outbuildings datin…
…
continue reading
1
Incredible New Attractions From The Best in the Disney Asian Parks
45:38
45:38
Play later
Play later
Lists
Like
Liked
45:38
Join us today as we take a look at not one, not two but three phenomenal Disney Resorts across Asia. Today we're joined by David and Leah Zanolla of Zanolla Travel. They recently hosted a group along with their family that visited Asia over the holidays. This included Hong Kong Disneyland, where the new World of Frozen premiered last year. In China…
…
continue reading
1
HIGHLIGHT: Strategy for Sustainable Growth
21:33
21:33
Play later
Play later
Lists
Like
Liked
21:33
Unlock the secrets to sustainable growth and transformative leadership with Monika Schulze on the CX Goalkeeper Podcast. This is one outstanding REPLAY of the top episodes! This episode dives into curiosity-driven innovation, strategic partnerships, and the art of leadership across cultures. Monika Schulze, a luminary in strategic marketing, shares…
…
continue reading
1
Leveraging BPOs To Manage Your Customer Experience As Your Business Grows
18:28
18:28
Play later
Play later
Lists
Like
Liked
18:28
Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin leveraging boutique BPOs as your business grows. Its very common for most Founders or executives to want to hire more full-time staff or add to the team during peak seasons when customer communications, tickets & orders are on the rise. Use this CXWeekly…
…
continue reading
Jennifer Rex-McCray joins Roland to talk shop. She shares how she and her husband left the medical world to start McCray & Sons Home Services. Hear how they learned to work together and why they brought their children into the business. Jennifer lays out how they put systems and processes in place to become successful, and why they recently moved t…
…
continue reading
It's time for another CX Pulse Check. We're thrilled to have Dr. Amy Climer, a leading expert in creativity and innovation, sharing her insights. Together, we explore tech advancements that are transforming customer experiences and creating new challenges. We look at how we can navigate the fine line between innovation and distraction as technology…
…
continue reading
1
Straight Talk, No Chaser: CX on the Rocks with Sean Albertson
36:00
36:00
Play later
Play later
Lists
Like
Liked
36:00
🎙 Guest: Sean Albertson – CX Consultant & Strategist, Keynote Speaker, and Author In this conversation, Sean Albertson, Founder and CEO of CX4Rocks Consulting, Speaker, and Author, discusses the evolving landscape of customer experience (CX) and the challenges organizations face today. He emphasizes the growing expectations of customers, the decent…
…
continue reading
1
The Crucial Link: How Energy Burden and Engagement Impact Customer Satisfaction
26:38
26:38
Play later
Play later
Lists
Like
Liked
26:38
Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we'll delve into Energy burden, the percentage of household income spent on energy costs, which is more than just a financial metric—it’s a window into the struggles many utility customers face daily. High energy burden disproportionately affects low-income househol…
…
continue reading
From sensational headlines to practical applications, industry visionaries Chris Perry and Jason Alan Snyder join the podcast to examine the state of AI in marketing today. Huge shifts are underway as brands consider how to apply AI in response to this “year of agents,” regulatory implications and determining what is manipulation versus participati…
…
continue reading
1
Making Your Company AI-Ready Featuring Simon Kriss
32:18
32:18
Play later
Play later
Lists
Like
Liked
32:18
Future-Proofing Your Business Through AI Integration Shep Hyken interviews Simon Kriss, Chief AI Officer at simonkriss.ai and author of The AI Empowered Customer Experience . He talks about how companies can maximize AI's impact on customer experience, service delivery, and productivity. This episode of Amazing Business Radio with Shep Hyken answer…
…
continue reading
1
Living in a Post-AI World, with Terence Mauri (Technology, Leadership, Futurism, Education)
21:46
21:46
Play later
Play later
Lists
Like
Liked
21:46
Continuing the discussion from Episode 478, Terence Mauri, acclaimed author and founder of Hack Future Lab, talks about having sweet AND sour in your life, teaching wisdom & judgement, tearing down information silos, the 3 forms of curiosity, deliberate reductionism, and other important topics. Mentioned in this episode: Learn more at SouthwesternC…
…
continue reading
1
Change Agent: On Having the Courage to Take Risks
29:13
29:13
Play later
Play later
Lists
Like
Liked
29:13
Ecolab’s Kevin Doyle on striving for constant improvement As a young man Kevin Doyle’s dad gave him some advice - try and improve your job every single day. Since then Kevin has worked at companies like Visteon and Delphi and is now the Chief Digital Officer at Ecolab. This week Tammy chats with Kevin about what motivates him as a leader and how he…
…
continue reading
1
Tracksuit Marketing with James Hurman | Strategy Sessions
1:08:39
1:08:39
Play later
Play later
Lists
Like
Liked
1:08:39
James Hurman does a lot. He’s a strategist, a creative, an entrepreneur, an investor, a teacher and a great bloke. In this episode we discuss: The lessons from ancient cultures The power of delegation Making not drinking cool AF Influencer partnerships with the Kardashians The story behind Tracksuit, the brand tracking platform How James approaches…
…
continue reading
1
Opportunities Amid Macro & Policy Uncertainty
29:28
29:28
Play later
Play later
Lists
Like
Liked
29:28
Recorded on 02/07/25 TD Cowen analysts John Kernan, Max Rakhlenko, and Chris Krueger of Washington Research Group discuss the outlook for the U.S. consumer with a focus on disruptive macro trends and secular growth opportunities. https://go.td.com/PodcastDisclosureBy TD Securities
…
continue reading
When Michelle Wahler and Jodi Guber Brufsky set out to launch a yoga wear brand in 2005, they had no idea that it would eventually be acquired—for hundreds of millions of dollars—by one of the most iconic apparel brands in the world. But it took years for Beyond Yoga to get to that point. It grew slowly by partnering with yoga studios and mom-and-p…
…
continue reading
1
AI meets human insight: UX research at Consumer Reports
24:31
24:31
Play later
Play later
Lists
Like
Liked
24:31
Episode web page: https://bit.ly/3EGU4ZD ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
…
continue reading
1
CRSP03: Reimagining Telecom Industry pt.3 - Network Transformation with Mallikarjuna Rao, Telefonica
47:43
47:43
Play later
Play later
Lists
Like
Liked
47:43
The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplificat…
…
continue reading
1
SPOS #970 – Rohit Bhargava On Non-Obvious Thinking
1:02:24
1:02:24
Play later
Play later
Lists
Like
Liked
1:02:24
Welcome to episode #970 of Six Pixels of Separation - The ThinkersOne Podcast. Rohit Bhargava isn’t just a brilliant thinker, entrepreneur and bestselling author - he’s also a close friend who has been a regular guest on this podcast for over fifteen years. Every time we talk, he brings fresh, non-obvious insights that challenge how we see the worl…
…
continue reading
