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Me, Myself, and AI

MIT Sloan Management Review and Boston Consulting Group (BCG)

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Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Github, and others excited to do their jobs every day and what they consider the keys to their success.
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Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often ove…
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On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief eco…
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Rebecca Finlay, CEO of Partnership on AI (PAI), believes that artificial intelligence poses risks — and that organizations should learn from one another and help others avoid the same hazards by disclosing the mistakes they’ve made in implementing the technology. In this episode, Rebecca discusses the nonprofit’s work supporting the responsible use…
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Jeremy Kahn’s investigation into the risks and effects of artificial intelligence are reflected in a new book, Mastering AI: A Survival Guide to Our Superpowered Future. But he has also written extensively about the technology in his role as Fortune magazine’s AI editor. On today’s episode, he joins Sam and Shervin to share the insights on AI that …
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Andrew Rabinovich began his career in technology working on AI applications for cancer detection. He also spent time at Google, working on early iterations of products like Google Glass. Now at Upwork, as vice president and head of AI and machine learning, Rabinovich and his team are working to enhance the digital labor platform’s capabilities with…
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Alessandra Sala, senior director of data science and AI at Shutterstock, brings an impressive background in responsible AI to her role. Also the global president of Women in AI and cochair of the Women4Ethical AI platform at UNESCO, Alessandra joins this episode to describe how Shutterstock, widely known as a stock photo company, has become a go-to…
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Saket Srivastava, CIO at work management platform Asana, has had technology roles at organizations such as General Electric, IBM, and Fujitsu, moving from back-end IT services positions to more strategic business leadership roles. Asana has already been working with artificial intelligence for several years, Saket notes, and has seen the technology…
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In the time before Me, Myself, and AI returns for Season 10, we're pleased to bring you a special episode from our friends at the Modern CTO podcast. Read the episode transcript here. From Modern CTO: Today we’re talking to Sam Ransbotham, professor at Boston College. Sam shares with us the reason that the vast majority of companies are falling beh…
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Joelle Pineau’s curiosity led her to pursue a doctorate in engineering with a focus on robotics, which she describes as her “gateway into AI.” As vice president of AI research at Meta, Joelle leads a team committed to openness in the service of high-quality research, responsible AI development, and community contribution. In this episode, Joelle, w…
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If you’ve played with Photoshop’s Generative Fill feature or worked in Nvidia’s Omniverse platform, you’ve touched tools that Patrick Hebron’s work has made possible. A dual major in philosophy and film production, Patrick approaches creative pursuits with a deep curiosity and the belief that if a “tool gets used in exactly the way that we anticipa…
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When Mario Rodriguez emigrated from Cuba to the United States at age 14 with his parents — a university professor, and a teacher turned electrical engineer — they had already instilled in him the value of education and a love of learning. That passion has guided him throughout his career — as a program manager with Microsoft; then as part of GitHub…
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Paul Romer once considered himself the most optimistic economist. He rightfully predicted that technology would blow up as an economic driver coming out of the inflation of the 1970s but acknowledges he did not foresee the inequality that technology advances would lead to. On this episode, Paul shares his views on AI advances and their implications…
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Actor Tye Sheridan may not consider himself a technology expert, but his knowledge of visual effects (VFX) processes led him to cofound AI-driven startup Wonder Dynamics. With the company’s new product, Wonder Studio, creators can upload 2D video and transform it into 3D animations at a fraction of the cost of the motion-capture animation process t…
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Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while …
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Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the col…
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Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance re…
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On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our fina…
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While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episodes. Read the episode transcript here. Find the additional podcasts mentioned in the episode below: SHIFT podcast In Machines W…
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On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our seco…
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While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, joins Sam and Shervin to talk about their predictions for AI trends in 2024. Read the episode transcript here. Find the additional studies and resources mentioned…
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*New! for a limited time, please take our short listener survey. We value your feedback!* On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conf…
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*New! For a limited time, please take our short listener survey. We value your feedback!* When Mark Surman produced a pro-peace public service announcement for his local TV station as a self-proclaimed “punk rock kid” in the 1980s, he wasn’t thinking about a future career evangelizing fair, equitable, and trustworthy technology access for everyone.…
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Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One. Prem joins …
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When Vandi Verma saw the Spirit and Opportunity rovers land on Mars while she was working toward a Ph.D. in robotics, it set her on a path toward working at NASA in space exploration., Perhaps unsurprisingly, today, as chief engineer for robotic operations at Nasa’s Jet Propulsion Laboratory (JPL), Vandi sees the biggest opportunities for artificia…
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Ellen Nielsen, Chevron’s first chief data officer, sees data as the common thread throughout a career that has spanned systems, digital data, procurement, and supply chain. In her current role, she applies what she’s learned to Chevron’s wide-ranging AI and machine learning initiatives, including the use of robots and computer vision to inspect tan…
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Miqdad Jaffer brings a background in engineering to his role as director of product for digital marketplace platform Shopify. Users might recognize the commerce platform as one that enables a fast and secure online checkout experience. On the merchant side, Shopify enables business owners to set up e-commerce sites where they can list and sell thei…
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As an associate professor at Harvard Business School and cofounder of the Customer Intelligence Lab at the school’s Digital Data Design Institute, Ayelet Israeli’s work is focused on how data and technology can inform marketing strategy, as well as how generative AI can be a useful tool in eliminating algorithmic bias. One of the products of her re…
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A former startup employee herself, Shilpa Prasad knows the level of commitment and effort required to begin a new venture. That’s what led her to join LG Nova, electronics manufacturer LG’s innovation incubator, as an entrepreneur in residence. In her role, Shilpa identifies promising startups — particularly those working with AI — and coaches and …
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Starting a career with the ambition of becoming a medical doctor and ending up a technical leader for a major automaker might seem an unlikely path, but for Anders Sjögren, who leads data and AI innovation projects for Volvo Cars, it was a perfect trajectory. On this episode, Anders joins Sam and Shervin to explain the ways the carmaker uses data a…
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At Amnesty Tech, a division of human rights organization Amnesty International, Damini Satija and Matt Mahmoudi leverage their expertise in technology and public policy to examine the use of AI in the public sector and its impact on citizens worldwide. In Part 1 of Matt and Damini’s conversation with Sam and Shervin, they described scenarios in whi…
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Amnesty International brings together more than 10 million staff members and volunteers worldwide to advocate for social justice. Damini Satija and Matt Mahmoudi work with Amnesty Tech, a division of the human rights organization that focuses on the role of government, Big Tech, and technologies like artificial intelligence in areas like surveillan…
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Jeremy King leads a team of 1,400 passionate engineers working on the continuous improvement of Pinterest’s image-driven platform. With a background that includes heading up a translation team at eBay and overseeing the technology behind Walmart’s U.S. retail stores and e-commerce business, Jeremy is now responsible for technology operations at Pin…
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When Zan Gilani came to the U.S. from Pakistan to complete his undergraduate studies, he chose to study Chinese because it was rumored to be a difficult language. At the time, the tech industry was booming, and he quickly became interested in applying his passion for foreign languages and learning more generally in a technology-rich environment. Th…
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Naba Banerjee’s identity as a “forever learner” led to her become the first female engineer in her family. That curiosity has informed her career choices as well, leading her to companies as varied as Tata, Cognizent, Walmart, and AAA. Now, as director of trust product and operations at vacation rental platform Airbnb, she is continuing let her cur…
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As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, agriculture, and construction in Singapore and the Philippines. In his role, David is leading some unexpected — …
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When Elizabeth Anne Watkins started her doctoral program, she landed a research role studying journalists’ use of security and privacy technologies — but she found the security tools confusing and difficult to use. Today, as a research scientist in the social science of AI at Intel Labs, she advocates for other end users faced with understanding an…
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Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer serv…
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Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she joined Aflac in the summer of 2022. Shelia joins Sam and Shervin to share how using artificial intelligence and ma…
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Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data science director of well-being at Instagram, where she works to enhance trust, safety, and integrity for users of …
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Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fund (WWF), can share myriad examples of how these technologies are helping our planet. On this episode, Dave joi…
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Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able to do both. One of her key goals is to enhance and unify the end-user experience across Expedia’s many brands, …
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Anders Butzbach Christensen began his career in product management before landing his dream job working for the Lego Group in Denmark. Today, as head of data engineering, he’s leading Lego’s digital transformation with a specific focus on designing and building data products, including self-service applications that technology and business teams ca…
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Michelle McCrackin, senior manager of analytics learning and development at Delta Air Lines, never imagined that she’d be an analytics leader when she first joined the airline as an HR business partner. But, faced with the challenge of hiring outside analytics talent, she proposed a solution that would change her career path along with the paths of…
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As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible. But Microsoft has long invested in developing its own artificial intelligence technologies, for internal and external customers alike. And…
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When Ziad Obermeyer was a resident in an emergency medicine program, he found himself lying awake at night worrying about the complex elements of patient diagnoses that physicians could miss. He subsequently found his way to data science and research and has since coauthored numerous papers on algorithmic bias and the use of AI and machine learning…
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While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2022 research report, "Achieving Individual — and Organizational — Value With AI." Cohost Sam Ransbotham is joined by BCG Henderson Institute's global director François Candelon for a discussion of…
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While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2020 research report, "Expanding AI's Impact With Organizational Learning." Download a PDF copy of the slide deck from this webinar here. Follow along with our speakers: 1:15-1:35 — Page 3 1:38-1:5…
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With a background in building enterprise platforms for organizations, including Oracle and Walmart, Wayfair CTO Fiona Tan oversees all of the technology initiatives for the Boston-based e-commerce company. As the home furnishings retailer begins to open brick-and-mortar stores, it’s taking lessons learned from the digital space to inform how it mar…
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Khatereh (KK) Khodavirdi is focused on using AI to create better customer experiences — a process she compares to creating an “AI Legoland,” in which various technology components fit together to build cohesive solutions for PayPal’s customers. This is an approach she is applying in her role as senior director of data science in the online payment …
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Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data during its in-studio fitness classes: so that AI algorithms can turn that data into feedback that empowers people…
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